---
title: "Care & Maintenance Guide"
description: "How to care for your Eleven Spectacles to keep them pristine for years"
canonical_url: "https://elevenspectacles.com/resources/support/product-care"
last_updated: "2026-01-07"
---

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<u-badge icon="i-heroicons-sparkles" label="Prevent Scratches" variant="outline">



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<u-badge icon="i-heroicons-clock" label="Extend Lifespan" variant="outline">



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<u-badge icon="i-heroicons-shield-check" label="Protect Investment" variant="outline">



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</div>

Your Eleven Spectacles are more than sunglasses-they're a crafted investment. Like all luxury items, they deserve proper care.

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## What's Included

Your care kit includes a premium storage case, microfiber cloth (specially woven to clean without scratching), and lens cleaning spray (formulated for luxury lenses). These aren't generic-they're designed for your Eleven Spectacles.

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## How to Clean

<u-timeline :items="[{"title":"Rinse Under Water", "description": "Rinse under lukewarm water (never hot) to remove loose dust. This prevents scratches when you wipe.", "icon": "i-heroicons-arrow-down-on-square"}, {"title": "Apply Cleaning Solution", "description": "Spray the provided lens cleaning solution lightly on both sides-1-2 spritzes per lens. The formula is designed for your lenses.", "icon": "i-heroicons-beaker"}, {"title": "Wipe Gently", "description": "Use the microfiber cloth with gentle, circular motions from the center of each lens outward. Minimal pressure needed.", "icon": "i-heroicons-sparkles"}, {"title": "Clean Frames & Pads", "description": "Wipe frames and nose pads with a separate section of the cloth. Pay attention to where frames meet lenses.", "icon": "i-heroicons-eye"}, {"title": "Dry & Store", "description": "Pat dry gently with the cloth. Store immediately in the case to protect from scratches and dust.", "icon": "i-heroicons-cube"}]" color="primary" size="xl">



</u-timeline>

---

## What NOT to Use

**Never Use:**

- **Paper towels or tissues** - They contain abrasive fibers that scratch lens coatings
- **Your shirt or sleeve** - Dust and sand embedded in fabric will scratch the lenses
- **Alcohol or solvents** - They dissolve the protective lens coatings
- **Hot water** - Extreme heat damages coatings and frame adhesives
- **Harsh soaps** - Strong detergents can damage the hydrophobic coating
- **Dry wiping** - Always rinse first - wiping dry particles scratches lenses

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## Storage & Handling

Always use the provided storage case. It protects from scratches, impact, pressure, bending, and dust.

**How to store:**

1. Clean before storing
2. Ensure lenses are completely dry
3. Place with lenses facing the padding
4. Close gently (don't force)
5. Store in a cool, dry place (15-25°C, 30-50% humidity)

**Avoid these locations:**

- Car dashboard (heat and UV damage coatings)
- Near windows (direct sunlight degrades materials)
- Bathrooms (humidity and temperature fluctuations)
- Loose in bags (scratching and bending risk)
- Extreme temperatures (above 60°C damages adhesives)
- Damp environments (moisture causes delamination)

<u-alert color="neutral" description="Always use both hands to put on and remove your sunglasses. One-handed removal bends the frame and loosens hinges. Never place sunglasses on your head, forehead, or hanging from your neck." icon="i-heroicons-hand-raised" title="Proper Handling" variant="outline">



</u-alert>

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## Material & Environment Care

**Metal frames:** Wipe dry after salt water or sweat exposure. Avoid prolonged water (corrosion risk). Store dry. Never expose to extreme heat.

**Acetate frames:** Keep away from direct heat. Avoid prolonged sun exposure when not wearing. Never leave in hot cars.

**After saltwater:** Rinse thoroughly under fresh water, dry gently with cloth, air dry completely (1-2 hours), store in open case.

**After swimming:** Don't wear sunglasses while swimming (they can be lost). Rinse immediately, clean with spray and cloth, air dry before storing.

**After extreme heat:** Let cool naturally (don't use cold water). Rinse gently under lukewarm water, clean, store in cool place. Contact us if you notice optical distortion.

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## Caring for Polarized Lenses

Polarized sunglasses require special attention to preserve their anti-glare properties and maintain optical quality.

**DO:**

- Rinse with lukewarm water before cleaning to remove dust and particles
- Use the provided microfiber cloth with gentle circular motions
- Apply the lens cleaning spray formulated for polarized coatings
- Store in a cool, dry place (15-25°C)
- Clean after exposure to salt water, chlorine, or sweat
- Use a protective case to prevent scratches that affect polarization
- Handle with both hands at all times

**DON'T:**

- Use paper towels, tissues, or clothing - these scratch the polarized coating
- Apply dry wiping-particles cause permanent scratches that reduce light reduction
- Expose to extreme heat or direct sunlight for extended periods
- Use alcohol, acetone, or other harsh solvents-they dissolve the polarizing layer
- Clean when wet with water droplets - wait for them to air dry naturally
- Leave wet after swimming-moisture degrades the polarized coating over time
- Store in humid environments like bathrooms - humidity breaks down the polarization layer

**Why it matters:** Scratches on polarized lenses don't just affect appearance - they reduce the polarization effectiveness. Even small scratches can diminish glare reduction and optical clarity.

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## Get Support

<u-alert color="neutral" description="Hinges feel loose? Lens scratches significant? Frame visibly damaged? Lens coating delaminating? Contact support@elevenspectacles.com. We can tighten, replace, or assess warranty coverage." icon="i-heroicons-exclamation-triangle" title="When to Contact Us" variant="outline">



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## Frequently Asked Questions

**Can I use regular eyeglass cleaning spray?** No. The provided spray is specifically formulated for your lenses. Other sprays may contain alcohol or solvents that damage coatings.

**What if I lose my microfiber cloth?** Contact us at [support@elevenspectacles.com](mailto:support@elevenspectacles.com) and we'll send a replacement. Don't substitute-the microfiber is specially woven.

**Can I wash in the dishwasher?** No. Heat and detergents damage coatings and frame adhesives. Always hand-clean gently.

**How often should I clean?** Clean whenever dirty or dusty. Takes 30 seconds. Never let dust or fingerprints sit.

**Can I wear daily?** Yes, that's what they're designed for. Just follow care guidelines: clean regularly, store properly, handle gently.

**Lost your accessories?** We can replace your cleaning cloth, spray, or case. Just ask.

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**Version:** 1.1 | **Last Updated:** January 12, 2026