Terms and Conditions
These Terms govern the use of this Website, and any other related Agreement or legal relationship with the Owner in a legally binding way. The User must read this document carefully.
"This Website" encompasses this website, its subdomains, and any other site where the Owner provides its Service. Unless stated otherwise, the terms of use outlined in this section apply to all interactions with this Website.
By accessing and using this Website, Users confirm that they:
- Have no restrictions based on their status as either Consumers or Business Users.
Intellectual Property and Content Rights
The Owner retains all intellectual property rights for the content available on this Website. Users are prohibited from using the content in any manner that is not essential or implied by the intended use of the Service.
Acceptable Use
The use of this Website and the Service is restricted to their intended purposes, as defined by these Terms and applicable law. Users are responsible for ensuring that their use of this Website and/or the Service does not violate any applicable laws, regulations, or third-party rights. Accordingly, the Owner reserves the right to take any necessary actions to protect its legitimate interests, including denying access to the Website or the Service, terminating contracts, and reporting any misconduct to the appropriate authorities – such as judicial or administrative bodies
– if Users engage in or are suspected of engaging in activities that:
- violate laws, regulations, or these Terms;
- infringe on any third-party rights;
- significantly harm the Owner’s legitimate interests;
- offend the Owner or any third party.
Content on this Website
Unless explicitly stated otherwise, all content available on this Website is owned or provided by the Owner or its licensors. The Owner makes every effort to ensure that the content provided on this Website does not violate any applicable legal provisions or third-party rights. However, this cannot always be guaranteed. In such cases, without prejudice to any legal rights Users may have to enforce their rights, Users are kindly asked to report related complaints using the contact details provided in this document.
Service Reselling
Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of this Website and its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
Provision of Personal Data
To access or receive some of the Products provided via this Website as part of the Service, Users may need to provide their personal data as indicated on this Website.
Product Description
Prices, descriptions, or availability of Products are specified in the respective sections of this Website and are subject to change without notice. Although the products on this website are presented with the greatest technical accuracy, color deviations are possible, depending on the different devices and settings that the User uses.
Purchasing Process
The steps taken from selecting a Product to submitting the order are part of the purchasing process. The purchasing process includes the following steps:
- Users must select the desired Product and verify their purchase choice.
- After reviewing the information displayed in the purchase selection, Users can place the order by submitting it.
Order Submission
When a User submits an order, the following applies:
- Submitting an order finalizes the contract, creating an obligation for the User to pay the specified price, taxes, and any additional fees and expenses as indicated on the order page.
- If the purchased Product requires action from the User, such as providing personal information, specifications, or special requests, the order submission obligates the User to cooperate accordingly.
- Upon submitting the order, Users will receive a receipt confirming the order has been received.
- All notifications related to the purchasing process will be sent to the email address provided by the User.
Prices
Users are informed during the purchasing process and before order submission about any fees, taxes, and costs (including delivery costs, if applicable) that they will be charged. Prices on this Website are displayed either exclusive or inclusive of applicable fees, taxes, and costs, depending on the section being browsed.
Methods of Payment
Information about accepted payment methods is available during the purchasing process. All payments are processed independently through third-party services, meaning this Website does not collect any payment information, such as credit card details, but only receives notification once the payment has been successfully completed. Users can read the privacy policy of this Website to learn more about data processing and their rights regarding their data. If a payment fails or is refused by the payment service provider, the Owner is under no obligation to fulfill the purchase order. The Owner reserves the right to claim any related expenses or damages from the User if a payment fails or is refused.
Retention of Product Ownership
Products ordered do not become the User’s property until the total purchase price is received by the Owner.
Delivery
Deliveries are made to the address specified by the User and in the manner indicated in the order summary. Upon delivery, Users should verify the content and report any anomalies without delay, using the contact details provided in this document or as described in the delivery note. Users may refuse to accept parcels that are visibly damaged. Goods are delivered to the countries or territories specified in the relevant section of this Website. Delivery times are specified on this Website or during the purchasing process.
Failed Delivery
The Owner cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the purchase order execution by the User, nor for any damages or delays after handover to a carrier arranged by the User and not recommended by the Owner. If goods are not received or collected at the specified time or within the deadline, the goods will be returned to the Owner, who will contact the User to arrange a second delivery attempt or agree on future actions. Unless otherwise agreed, any subsequent delivery attempts shall be at the User’s expense.
Right of Withdrawal
Unless exceptions apply, Users may be eligible to withdraw from the contract within the specified period (14 days) for any reason and without justification. Users can find more details about the withdrawal conditions in this section.
Who the Right of Withdrawal Applies To
Unless otherwise stated, European Consumers are granted a statutory right of withdrawal under EU rules, allowing them to withdraw from online (distance) contracts within the specified period for any reason and without justification. Users who do not meet this qualification cannot benefit from the rights described in this section. The Consumer is only liable to the Seller for any decrease in the value of the goods resulting from handling the goods beyond what is necessary to ascertain their nature, characteristics, and functionality.
Exercising the Right of Withdrawal
To exercise the right of withdrawal, Users must send an unequivocal statement of their intention to withdraw from the contract to the Owner. The User must contact the Owner by email in order to be sent an opt-out form. T o meet the withdrawal deadline, Users must send the withdrawal notice before the withdrawal period expires.
When Does the Withdrawal Period Expire?
For the purchase of goods, the withdrawal period expires 14 days after the day the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods. For several goods ordered together but delivered separately, or for a single good consisting of multiple lots or pieces delivered separately, the withdrawal period expires 14 days after the day the User or a third party – other than the carrier and designated by the User – takes physical possession of the last good, lot, or piece.
Effects of Withdrawal
Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made, including delivery costs, if applicable. However, any additional costs resulting from the choice of a more expensive delivery method other than the least costly type of standard delivery offered by the Owner will not be reimbursed. Reimbursement will be made without undue delay and no later than 14 days from the day the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same payment method as the initial transaction. The User will not incur any costs or fees as a result of such reimbursement.
On the Purchase of Physical Goods
Unless the Owner has offered to collect the goods, Users must return the goods or hand them over to the Owner or an authorized person without undue delay and no later than 14 days from the day they communicated their decision to withdraw from the contract. The deadline is met if the goods are handed to the carrier or otherwise returned before the 14-day period expires. Reimbursement may be withheld until the Owner receives the goods or until Users provide proof of having returned the goods, whichever is earlier. Users are liable for any diminished value of the goods resulting from handling the goods beyond what is necessary to establish their nature, characteristics, and functionality. The costs of returning the goods are borne by the User.
Legal Guarantee of Conformity for Goods Under EU Law
Under EU law, traders guarantee the conformity of the goods they sell to Consumers for a minimum period of 2 years from delivery. Where Users qualify as European Consumers, the legal guarantee of conformity for goods applies to the items available on this Website, in accordance with the laws of the country of their habitual residence. The warranty period starts from the date of goods delivery. The warranty is not applicable in cases of misuse, natural events, or if the item has been subjected to any maintenance other than that provided by this Website. The warranty may be claimed through the contact channels provided by this Website. If necessary, the Owner shall bear the costs of shipping the goods for technical assessment. The Owner may also offer a contractual warranty in addition to the legal warranty, at its discretion. The regulations applicable to contractual warranties can be found in the specifications provided by this Website. If no such information is provided, only the statutory provisions shall apply.
Changes to Terms and Dispute Resolution
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User from the date communicated to Users onwards. The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement. The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from the Owner.
Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect. Should any provision of these Terms be or be deemed void, invalid, or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid, or unenforceable parts. In case of failure to do so, the void, invalid, or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.
Amicable Dispute Resolution
Users may bring any disputes to the Owner who will try to resolve them amicably. While Users’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Website or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document. The User may submit the complaint, including a brief description and, if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document. The Owner will process the complaint without undue delay and within 5 days of receiving it.