[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"category-articles-legal-en":3},[4,2310,2676,4619,6760,8422,8755,9993],{"id":5,"title":6,"author":7,"body":8,"category":2259,"description":2260,"extension":2261,"meta":2262,"metaDescription":2263,"metaTitle":2264,"navigation":2265,"ogImage":7,"path":2266,"publishedAt":7,"reading_time":7,"robots":7,"schema":2267,"schemaOrg":7,"seo":2305,"sitemap":2306,"stem":2308,"updatedAt":2307,"__hash__":2309},"resources_legal_en\u002Fresources\u002Flegal\u002Fterms-and-conditions.md","Terms & Conditions",null,{"type":9,"value":10,"toc":2154},"minimark",[11,37,41,48,51,56,90,92,96,101,104,120,124,127,138,145,162,164,168,172,175,192,195,199,202,216,220,234,243,245,249,253,256,270,273,284,288,291,305,309,323,325,329,333,336,341,355,360,374,379,393,398,409,413,416,430,432,436,440,443,469,473,476,490,497,511,517,521,524,541,543,547,551,575,579,582,601,605,619,623,626,640,642,646,650,653,664,668,697,701,715,719,722,746,750,756,759,770,777,779,783,787,793,809,812,816,823,830,832,836,840,843,857,863,877,881,884,904,908,915,929,933,936,955,961,965,972,986,990,993,1021,1023,1027,1031,1042,1045,1056,1060,1069,1075,1079,1082,1108,1112,1115,1144,1148,1151,1183,1187,1190,1201,1203,1207,1213,1230,1232,1236,1240,1247,1261,1264,1268,1275,1286,1292,1296,1299,1315,1318,1329,1331,1335,1339,1346,1378,1382,1388,1399,1406,1420,1424,1430,1444,1446,1450,1454,1461,1484,1488,1493,1525,1529,1532,1552,1554,1558,1565,1579,1582,1596,1598,1602,1606,1609,1625,1630,1650,1655,1669,1673,1676,1696,1700,1704,1707,1712,1726,1731,1740,1744,1747,1749,1753,1757,1766,1777,1781,1784,1804,1811,1813,1817,1821,1824,1835,1839,1846,1850,1853,1864,1868,1873,1875,1879,1883,1886,1900,1911,1915,1918,1929,1931,1935,1938,1954,1961,1968,1970,1974,1977,1983,1998,2004,2010,2012,2016,2020,2026,2042,2046,2060,2074,2076,2080,2097,2103,2105,2110,2113,2115,2120],[12,13,19,25,29,33],"div",{"className":14},[15,16,17,18],"flex","flex-wrap","gap-2","mb-6",[20,21],"u-badge",{"icon":22,"label":23,"variant":24},"i-heroicons-document-text","EU Consumer Rights","outline",[20,26],{"icon":27,"label":28,"variant":24},"i-heroicons-scale","Fair Terms",[20,30],{"icon":31,"label":32,"variant":24},"i-heroicons-shield-check","14-Day Right",[20,34],{"icon":35,"label":36,"variant":24},"i-heroicons-information-circle","Transparent Terms",[38,39,40],"p",{},"These Terms and Conditions (\"Terms\") govern your use of the Eleven Spectacles website (elevenspectacles.com) and the products and services offered through it. By accessing and using this website, you agree to be bound by these Terms.",[38,42,43,47],{},[44,45,46],"strong",{},"Please read these Terms carefully."," If you do not agree to any part of these Terms, you may not use this website or purchase from us.",[49,50],"hr",{},[52,53,55],"h2",{"id":54},"definitions","Definitions",[38,57,58,61,62,65,66,69,70,73,74,77,78,81,82,85,86,89],{},[44,59,60],{},"\"Owner\""," - Nikta 11 Ltd., trading as Eleven Spectacles\n",[44,63,64],{},"\"Website\""," - elevenspectacles.com and all associated subdomains and pages\n",[44,67,68],{},"\"Service\""," - The e-commerce service provided through the Website, including product catalog, ordering, and customer support\n",[44,71,72],{},"\"User\" or \"You\""," - Any person accessing or using the Website\n",[44,75,76],{},"\"Consumer\""," - Any natural person acting for purposes outside their profession or business\n",[44,79,80],{},"\"Business User\""," - Any person or entity using the Website for business or professional purposes\n",[44,83,84],{},"\"Products\""," - Luxury sunglasses and related eyewear items offered for sale\n",[44,87,88],{},"\"Order\""," - Your request to purchase Products from the Owner",[49,91],{},[52,93,95],{"id":94},"access-eligibility","Access & Eligibility",[97,98,100],"h3",{"id":99},"who-can-use-this-website","Who Can Use This Website",[38,102,103],{},"By using this Website, you confirm that you:",[105,106,107,111,114,117],"ul",{},[108,109,110],"li",{},"Are at least 18 years of age (or the age of majority in your jurisdiction)",[108,112,113],{},"Have the legal capacity to enter into a binding contract",[108,115,116],{},"Are not restricted by law from making online purchases",[108,118,119],{},"Comply with all applicable laws and regulations",[97,121,123],{"id":122},"license-to-use","License to Use",[38,125,126],{},"The Owner grants you a limited, non-exclusive, non-transferable license to:",[105,128,129,132,135],{},[108,130,131],{},"View and browse the Website",[108,133,134],{},"Purchase Products through the Website",[108,136,137],{},"Use the Service as intended",[38,139,140,141,144],{},"You may ",[44,142,143],{},"not",":",[105,146,147,150,153,156,159],{},[108,148,149],{},"Reproduce, distribute, or resell Website content",[108,151,152],{},"Reverse engineer or attempt to access underlying code",[108,154,155],{},"Use automated tools (bots, scrapers) to extract data",[108,157,158],{},"Access restricted areas without authorization",[108,160,161],{},"Interfere with Website functionality",[49,163],{},[52,165,167],{"id":166},"intellectual-property-rights","Intellectual Property Rights",[97,169,171],{"id":170},"ownership","Ownership",[38,173,174],{},"All content on the Website, including:",[105,176,177,180,183,186,189],{},[108,178,179],{},"Text, images, designs, and graphics",[108,181,182],{},"Product photography and descriptions",[108,184,185],{},"Website layout and functionality",[108,187,188],{},"Trademarks and logos",[108,190,191],{},"Software and code",[38,193,194],{},"...are owned by the Owner or licensed to the Owner and are protected by international copyright and intellectual property laws.",[97,196,198],{"id":197},"your-rights","Your Rights",[38,200,201],{},"You may:",[105,203,204,207,210,213],{},[108,205,206],{},"View content for personal, non-commercial use",[108,208,209],{},"Download products and information for personal reference",[108,211,212],{},"Share links to the Website",[108,214,215],{},"Quote our content with proper attribution",[38,217,140,218,144],{},[44,219,143],{},[105,221,222,225,228,231],{},[108,223,224],{},"Copy or modify our content without permission",[108,226,227],{},"Republish our content on other websites",[108,229,230],{},"Use our images or designs commercially",[108,232,233],{},"Claim ownership of our intellectual property",[38,235,236,237,242],{},"For commercial use or permission requests, contact ",[238,239,241],"a",{"href":240},"mailto:support@elevenspectacles.com","support@elevenspectacles.com",".",[49,244],{},[52,246,248],{"id":247},"product-information-availability","Product Information & Availability",[97,250,252],{"id":251},"accuracy-of-descriptions","Accuracy of Descriptions",[38,254,255],{},"The Owner makes every effort to ensure that:",[105,257,258,261,264,267],{},[108,259,260],{},"Product descriptions are accurate",[108,262,263],{},"Pricing is correct",[108,265,266],{},"Images represent the products fairly",[108,268,269],{},"Information is current and up-to-date",[38,271,272],{},"However, the Owner does not guarantee that all information is:",[105,274,275,278,281],{},[108,276,277],{},"Completely error-free",[108,279,280],{},"Perfectly accurate in all details",[108,282,283],{},"Updated in real-time",[97,285,287],{"id":286},"color-appearance","Color & Appearance",[38,289,290],{},"Product images are presented with technical accuracy, but:",[105,292,293,296,299,302],{},[108,294,295],{},"Display settings and device type affect how colors appear",[108,297,298],{},"Monitor calibration may show color variations",[108,300,301],{},"Lighting conditions may differ from actual product",[108,303,304],{},"Minor color variations are normal for handcrafted items",[97,306,308],{"id":307},"availability-changes","Availability & Changes",[105,310,311,314,317,320],{},[108,312,313],{},"Product availability and pricing are subject to change without notice",[108,315,316],{},"The Owner reserves the right to discontinue products",[108,318,319],{},"Specifications and features may be updated",[108,321,322],{},"Promotional offers may end at any time",[49,324],{},[52,326,328],{"id":327},"product-selection-ordering","Product Selection & Ordering",[97,330,332],{"id":331},"the-purchasing-process","The Purchasing Process",[38,334,335],{},"Ordering from Eleven Spectacles involves the following steps:",[38,337,338],{},[44,339,340],{},"Step 1: Browse & Select",[105,342,343,346,349,352],{},[108,344,345],{},"View the product catalog",[108,347,348],{},"Read product descriptions and reviews",[108,350,351],{},"Select the product(s) you want to purchase",[108,353,354],{},"Verify your selection in the shopping cart",[38,356,357],{},[44,358,359],{},"Step 2: Provide Information",[105,361,362,365,368,371],{},[108,363,364],{},"Enter your shipping address",[108,366,367],{},"Provide your email address",[108,369,370],{},"Select your preferred delivery method",[108,372,373],{},"Enter any special instructions (if applicable)",[38,375,376],{},[44,377,378],{},"Step 3: Review & Confirm",[105,380,381,384,387,390],{},[108,382,383],{},"Review your order summary",[108,385,386],{},"Verify all information is correct",[108,388,389],{},"Read and accept these Terms and our Policies",[108,391,392],{},"Choose your payment method",[38,394,395],{},[44,396,397],{},"Step 4: Place Your Order",[105,399,400,403,406],{},[108,401,402],{},"Submit your order",[108,404,405],{},"You will receive an order confirmation email",[108,407,408],{},"Payment processing begins",[97,410,412],{"id":411},"order-confirmation","Order Confirmation",[38,414,415],{},"Once you submit your order:",[105,417,418,421,424,427],{},[108,419,420],{},"You are proposing to purchase the Products",[108,422,423],{},"The Owner will send you an order confirmation email",[108,425,426],{},"Your order is not yet final; the Owner must accept it",[108,428,429],{},"The contract is formed when we confirm order acceptance",[49,431],{},[52,433,435],{"id":434},"order-submission-contract-formation","Order Submission & Contract Formation",[97,437,439],{"id":438},"when-your-order-is-accepted","When Your Order is Accepted",[38,441,442],{},"By submitting your order, you:",[105,444,445,448,460,463,466],{},[108,446,447],{},"Accept these Terms and Conditions",[108,449,450,451,455,456],{},"Acknowledge our ",[238,452,454],{"href":453},"\u002Fresources\u002Flegal\u002Fprivacy-policy","Privacy Policy"," and ",[238,457,459],{"href":458},"\u002Fresources\u002Flegal\u002Fcookie-policy","Cookie Policy",[108,461,462],{},"Confirm that all information provided is accurate",[108,464,465],{},"Agree to pay the total amount specified",[108,467,468],{},"Authorize payment processing",[97,470,472],{"id":471},"order-acceptance","Order Acceptance",[38,474,475],{},"The Owner will review your order for:",[105,477,478,481,484,487],{},[108,479,480],{},"Accuracy of information",[108,482,483],{},"Product availability",[108,485,486],{},"Payment method validity",[108,488,489],{},"Fraud prevention",[38,491,492,493,496],{},"The Owner ",[44,494,495],{},"reserves the right"," to:",[105,498,499,502,505,508],{},[108,500,501],{},"Accept or decline any order",[108,503,504],{},"Cancel orders if information is inaccurate or incomplete",[108,506,507],{},"Refuse service to users who violate these Terms",[108,509,510],{},"Request additional information or verification",[38,512,513,516],{},[44,514,515],{},"The contract is formed"," when the Owner sends you an acceptance confirmation (not just the order receipt).",[97,518,520],{"id":519},"your-obligations","Your Obligations",[38,522,523],{},"Once your order is accepted:",[105,525,526,529,532,535,538],{},[108,527,528],{},"You must pay the full purchase price",[108,530,531],{},"You must provide accurate and complete information",[108,533,534],{},"You are responsible for ensuring the delivery address is correct",[108,536,537],{},"You must be available to receive delivery",[108,539,540],{},"You agree to inspect goods upon delivery",[49,542],{},[52,544,546],{"id":545},"pricing-taxes-costs","Pricing, Taxes & Costs",[97,548,550],{"id":549},"price-information","Price Information",[105,552,553,559,566,569],{},[108,554,555,556],{},"All prices are displayed in ",[44,557,558],{},"EUR (Euros)",[108,560,561,562,565],{},"Prices are shown either ",[44,563,564],{},"inclusive or exclusive of taxes",", depending on the section",[108,567,568],{},"Prices may change without notice",[108,570,571,572,574],{},"Price changes do ",[44,573,143],{}," affect orders already submitted",[97,576,578],{"id":577},"what-youll-pay","What You'll Pay",[38,580,581],{},"Before you submit your order, you'll see:",[105,583,584,587,590,593,596],{},[108,585,586],{},"Product price",[108,588,589],{},"Applicable taxes and VAT",[108,591,592],{},"Delivery costs (if applicable)",[108,594,595],{},"Any additional fees or surcharges",[108,597,598],{},[44,599,600],{},"Total amount due",[97,602,604],{"id":603},"taxes-vat","Taxes & VAT",[105,606,607,610,613,616],{},[108,608,609],{},"VAT is calculated based on your shipping address",[108,611,612],{},"EU customers will see VAT on their invoice",[108,614,615],{},"Tax amounts comply with applicable law",[108,617,618],{},"The Owner will provide VAT invoices if requested",[97,620,622],{"id":621},"currency-conversion","Currency Conversion",[38,624,625],{},"If you pay from a non-EUR currency:",[105,627,628,631,634,637],{},[108,629,630],{},"Your bank handles the conversion",[108,632,633],{},"Exchange rates are set by your financial institution",[108,635,636],{},"Conversion fees may apply (charged by your bank, not us)",[108,638,639],{},"The Owner is not responsible for conversion rates",[49,641],{},[52,643,645],{"id":644},"payment-methods","Payment Methods",[97,647,649],{"id":648},"accepted-payment-methods","Accepted Payment Methods",[38,651,652],{},"We accept payment through:",[105,654,655,658,661],{},[108,656,657],{},"Credit cards (Visa, Mastercard, American Express, Discover)",[108,659,660],{},"Digital wallets (Apple Pay, Google Pay)",[108,662,663],{},"Bank transfer (where available)",[97,665,667],{"id":666},"payment-processing","Payment Processing",[105,669,670,677,683,686,689],{},[108,671,672,673,676],{},"All payments are processed by ",[44,674,675],{},"Stripe",", a secure third-party payment processor",[108,678,492,679,682],{},[44,680,681],{},"does not collect or store"," your full credit card details",[108,684,685],{},"We receive only a notification that payment was successful",[108,687,688],{},"Stripe handles all security and fraud detection",[108,690,691],{},[238,692,696],{"href":693,"rel":694},"https:\u002F\u002Fstripe.com\u002Fprivacy",[695],"nofollow","Stripe Privacy Policy",[97,698,700],{"id":699},"payment-security","Payment Security",[105,702,703,706,709,712],{},[108,704,705],{},"All payment data is encrypted with HTTPS\u002FTLS",[108,707,708],{},"Payments comply with PCI-DSS standards",[108,710,711],{},"3D Secure verification may apply",[108,713,714],{},"Your payment information is never shared with us",[97,716,718],{"id":717},"failed-or-declined-payments","Failed or Declined Payments",[38,720,721],{},"If your payment fails or is declined:",[105,723,724,730,737,740,743],{},[108,725,726,727,729],{},"Your order will ",[44,728,143],{}," be confirmed",[108,731,732,733,736],{},"The Owner is ",[44,734,735],{},"not obligated"," to fulfill the order",[108,738,739],{},"Your card issuer will explain why payment was declined",[108,741,742],{},"Contact your bank to resolve the issue",[108,744,745],{},"You may retry with a different payment method",[97,747,749],{"id":748},"payment-disputes-chargebacks","Payment Disputes & Chargebacks",[38,751,752,755],{},[44,753,754],{},"Please contact us first"," before filing a chargeback. Direct contact resolves issues faster.",[38,757,758],{},"If you file a chargeback without contacting us:",[105,760,761,764,767],{},[108,762,763],{},"We will dispute it with evidence",[108,765,766],{},"We may restrict your account",[108,768,769],{},"You may lose access to future purchases",[38,771,772,776],{},[238,773,775],{"href":774},"\u002Fresources\u002Flegal\u002Fdispute-resolution-policy","See our Dispute Resolution Policy"," for details.",[49,778],{},[52,780,782],{"id":781},"product-ownership","Product Ownership",[97,784,786],{"id":785},"when-you-own-the-product","When You Own the Product",[38,788,789,790,792],{},"Products ordered do ",[44,791,143],{}," become your property until:",[105,794,795,802],{},[108,796,797,798,801],{},"You have paid the ",[44,799,800],{},"full purchase price",", AND",[108,803,804,805,808],{},"We have ",[44,806,807],{},"confirmed acceptance"," of your order",[38,810,811],{},"Until both conditions are met, the Products remain the Owner's property.",[97,813,815],{"id":814},"right-of-withdrawal","Right of Withdrawal",[38,817,818,819,822],{},"After you own the product, you have the right to withdraw (return it) within ",[44,820,821],{},"14 calendar days"," for any reason, in accordance with EU consumer law.",[38,824,825,829],{},[238,826,828],{"href":827},"\u002Fresources\u002Flegal\u002Freturn-and-refund-policy","See our Returns & Refunds Policy"," for complete details.",[49,831],{},[52,833,835],{"id":834},"delivery","Delivery",[97,837,839],{"id":838},"delivery-address","Delivery Address",[38,841,842],{},"You are responsible for:",[105,844,845,848,851,854],{},[108,846,847],{},"Providing an accurate delivery address",[108,849,850],{},"Ensuring someone is available to receive delivery",[108,852,853],{},"Providing clear access to the delivery location",[108,855,856],{},"Inspecting goods upon delivery",[38,858,732,859,862],{},[44,860,861],{},"not responsible"," for delivery errors caused by:",[105,864,865,868,871,874],{},[108,866,867],{},"Inaccurate address information provided by you",[108,869,870],{},"Incomplete or unclear address details",[108,872,873],{},"Inability to reach the delivery address",[108,875,876],{},"Refusal to accept delivery",[97,878,880],{"id":879},"delivery-timeframe","Delivery Timeframe",[38,882,883],{},"Estimated delivery times are:",[105,885,886,892,898,901],{},[108,887,888,891],{},[44,889,890],{},"Within EU:"," 3-5 business days from order confirmation",[108,893,894,895],{},"Delivery times are ",[44,896,897],{},"estimates, not guarantees",[108,899,900],{},"Delays may occur due to unforeseen circumstances",[108,902,903],{},"We will notify you if delays are anticipated",[97,905,907],{"id":906},"delivery-arrangement","Delivery Arrangement",[38,909,910,911,914],{},"Deliveries are made by our carrier partner (",[44,912,913],{},"DPD\u002FDHL","):",[105,916,917,920,923,926],{},[108,918,919],{},"The Owner arranges and pays for delivery",[108,921,922],{},"Your goods are shipped via insured carrier",[108,924,925],{},"You will receive tracking information",[108,927,928],{},"Signature may be required for high-value items",[97,930,932],{"id":931},"inspection-upon-delivery","Inspection Upon Delivery",[38,934,935],{},"When your goods are delivered:",[105,937,938,943,946,949],{},[108,939,940],{},[44,941,942],{},"Inspect the package immediately",[108,944,945],{},"Verify the contents match your order",[108,947,948],{},"Check for visible damage to the package",[108,950,951,954],{},[44,952,953],{},"Report any issues within 24 hours"," using contact details provided",[38,956,140,957,960],{},[44,958,959],{},"refuse to accept"," visibly damaged parcels.",[97,962,964],{"id":963},"delivery-failure","Delivery Failure",[38,966,967,968,971],{},"If goods are ",[44,969,970],{},"not received or collected"," within the specified timeframe:",[105,973,974,977,980,983],{},[108,975,976],{},"We will attempt delivery again",[108,978,979],{},"We will contact you to arrange a new delivery date",[108,981,982],{},"If you don't arrange redelivery, goods will be returned to us",[108,984,985],{},"Any subsequent delivery attempts may be at your expense",[97,987,989],{"id":988},"goods-damaged-in-transit","Goods Damaged in Transit",[38,991,992],{},"If goods arrive damaged:",[105,994,995,1002,1008,1014],{},[108,996,997,998,1001],{},"Report damage within ",[44,999,1000],{},"48 hours"," with photos",[108,1003,1004,1005],{},"We will arrange replacement at ",[44,1006,1007],{},"no cost to you",[108,1009,1010,1011],{},"Return shipping is ",[44,1012,1013],{},"completely free",[108,1015,1016,1020],{},[238,1017,1019],{"href":1018},"\u002Fresources\u002Fsupport\u002Fshipping-information","See our Shipping Information"," for details",[49,1022],{},[52,1024,1026],{"id":1025},"right-of-withdrawal-14-day-cooling-off-period","Right of Withdrawal (14-Day Cooling-Off Period)",[97,1028,1030],{"id":1029},"who-has-this-right","Who Has This Right",[38,1032,1033,1034,1037,1038,1041],{},"European consumers have a statutory ",[44,1035,1036],{},"14-day right of withdrawal"," under EU law. You may withdraw from your purchase for ",[44,1039,1040],{},"any reason"," without providing justification.",[38,1043,1044],{},"This right applies to:",[105,1046,1047,1050,1053],{},[108,1048,1049],{},"All consumers (natural persons) in EU member states",[108,1051,1052],{},"Purchases made online or at distance",[108,1054,1055],{},"Products that comply with withdrawal exceptions",[97,1057,1059],{"id":1058},"withdrawal-period","Withdrawal Period",[38,1061,1062,1063,1065,1066,242],{},"The withdrawal period is ",[44,1064,821],{}," from the day you ",[44,1067,1068],{},"receive your order",[38,1070,1071,1072,242],{},"For multiple items delivered separately, the period runs from when you receive the ",[44,1073,1074],{},"last item",[97,1076,1078],{"id":1077},"how-to-withdraw","How to Withdraw",[38,1080,1081],{},"To exercise your withdrawal right:",[1083,1084,1085,1093,1099,1105],"ol",{},[108,1086,1087,1090,1091],{},[44,1088,1089],{},"Contact us"," at ",[238,1092,241],{"href":240},[108,1094,1095,1098],{},[44,1096,1097],{},"Include"," your order number and confirmation that you wish to withdraw",[108,1100,1101,1104],{},[44,1102,1103],{},"Send"," within the 14-day period",[108,1106,1107],{},"We will send you a prepaid return label",[97,1109,1111],{"id":1110},"your-obligations-when-withdrawing","Your Obligations When Withdrawing",[38,1113,1114],{},"If you withdraw, you must:",[105,1116,1117,1124,1131,1138,1141],{},[108,1118,1119,1120,1123],{},"Return the goods in the ",[44,1121,1122],{},"same condition"," as received",[108,1125,1126,1127,1130],{},"Items should be ",[44,1128,1129],{},"unused"," (except for normal inspection)",[108,1132,1133,1134,1137],{},"Return goods within ",[44,1135,1136],{},"14 days"," of notifying us",[108,1139,1140],{},"Use the prepaid return label we provide",[108,1142,1143],{},"Pay for return shipping (unless damaged\u002Fnon-conforming)",[97,1145,1147],{"id":1146},"what-youll-get-back","What You'll Get Back",[38,1149,1150],{},"If you withdraw, you will receive:",[105,1152,1153,1159,1165,1171,1177],{},[108,1154,1155,1158],{},[44,1156,1157],{},"Full refund"," of the purchase price",[108,1160,1161,1164],{},[44,1162,1163],{},"Refund of standard delivery costs"," you paid",[108,1166,1167,1170],{},[44,1168,1169],{},"Free return shipping"," (via prepaid label)",[108,1172,1173,1174,1176],{},"Refund within ",[44,1175,821],{}," of us receiving goods",[108,1178,1179,1180],{},"Refund to your ",[44,1181,1182],{},"original payment method",[97,1184,1186],{"id":1185},"what-you-wont-get-back","What You Won't Get Back",[38,1188,1189],{},"We may not refund:",[105,1191,1192,1195,1198],{},[108,1193,1194],{},"Premium\u002Fexpress shipping costs (unless you didn't use the service)",[108,1196,1197],{},"Currency conversion fees charged by your bank",[108,1199,1200],{},"Customs duties for international orders",[49,1202],{},[52,1204,1206],{"id":1205},"excluded-products","Excluded Products",[38,1208,1209,1210,496],{},"The right of withdrawal ",[44,1211,1212],{},"does not apply",[105,1214,1215,1218,1221,1224,1227],{},[108,1216,1217],{},"Custom-made or personalized items (if clearly marked)",[108,1219,1220],{},"Final-sale items (clearly marked at purchase)",[108,1222,1223],{},"Items that have been significantly used beyond inspection",[108,1225,1226],{},"Goods that become unsuitable due to your handling",[108,1228,1229],{},"Items ordered but not yet accepted by us",[49,1231],{},[52,1233,1235],{"id":1234},"legal-guarantee-warranty","Legal Guarantee & Warranty",[97,1237,1239],{"id":1238},"eu-legal-guarantee-of-conformity","EU Legal Guarantee of Conformity",[38,1241,1242,1243,1246],{},"Under EU law, all products come with a ",[44,1244,1245],{},"mandatory 2-year guarantee"," that goods:",[105,1248,1249,1252,1255,1258],{},[108,1250,1251],{},"Match the product description",[108,1253,1254],{},"Are of satisfactory quality",[108,1256,1257],{},"Are fit for the purpose they're intended for",[108,1259,1260],{},"Have the properties we described",[38,1262,1263],{},"This guarantee is separate from and in addition to the right of withdrawal.",[97,1265,1267],{"id":1266},"eleven-spectacles-limited-warranty","Eleven Spectacles Limited Warranty",[38,1269,1270,1271,1274],{},"We offer an additional ",[44,1272,1273],{},"2-year Limited Warranty"," covering:",[105,1276,1277,1280,1283],{},[108,1278,1279],{},"Manufacturing defects in materials and craftsmanship",[108,1281,1282],{},"Defects in hinges, lenses, and frame assembly",[108,1284,1285],{},"Non-conformity with product description",[38,1287,1288,829],{},[238,1289,1291],{"href":1290},"\u002Fresources\u002Fsupport\u002Fwarranty","See our Limited Warranty page",[97,1293,1295],{"id":1294},"how-to-claim-warranty","How to Claim Warranty",[38,1297,1298],{},"If you believe your product is defective:",[105,1300,1301,1306,1309,1312],{},[108,1302,1303,1304],{},"Contact us at ",[238,1305,241],{"href":240},[108,1307,1308],{},"Provide photos showing the defect",[108,1310,1311],{},"Include your order number",[108,1313,1314],{},"Describe when the defect appeared",[38,1316,1317],{},"We will assess your claim and offer:",[105,1319,1320,1323,1326],{},[108,1321,1322],{},"Repair (free of charge)",[108,1324,1325],{},"Replacement (free shipping both ways)",[108,1327,1328],{},"Refund (full purchase price)",[49,1330],{},[52,1332,1334],{"id":1333},"limitation-of-liability","Limitation of Liability",[97,1336,1338],{"id":1337},"what-were-not-liable-for","What We're Not Liable For",[38,1340,1341,1342,1345],{},"To the extent permitted by law, the Owner is ",[44,1343,1344],{},"not liable"," for:",[105,1347,1348,1354,1360,1366,1372],{},[108,1349,1350,1353],{},[44,1351,1352],{},"Indirect damages"," - Lost profits, lost data, lost business opportunity",[108,1355,1356,1359],{},[44,1357,1358],{},"Consequential damages"," - Damages arising from other damages",[108,1361,1362,1365],{},[44,1363,1364],{},"Incidental damages"," - Unexpected or auxiliary damages",[108,1367,1368,1371],{},[44,1369,1370],{},"Special damages"," - Damages unique to your situation",[108,1373,1374,1377],{},[44,1375,1376],{},"Punitive damages"," - Damages intended to punish",[97,1379,1381],{"id":1380},"maximum-liability","Maximum Liability",[38,1383,1384,1385,496],{},"Our total liability to you is ",[44,1386,1387],{},"limited",[105,1389,1390,1393],{},[108,1391,1392],{},"The amount you paid for your purchase, OR",[108,1394,1395,1396],{},"€100, whichever is ",[44,1397,1398],{},"greater",[38,1400,1401,1402,1405],{},"This limitation applies to ",[44,1403,1404],{},"all claims",", including:",[105,1407,1408,1411,1414,1417],{},[108,1409,1410],{},"Contract breach",[108,1412,1413],{},"Warranty claims",[108,1415,1416],{},"Negligence claims",[108,1418,1419],{},"Product defect claims",[97,1421,1423],{"id":1422},"exceptions-to-limitation","Exceptions to Limitation",[38,1425,1426,1427,496],{},"This limitation does ",[44,1428,1429],{},"not apply",[105,1431,1432,1435,1438,1441],{},[108,1433,1434],{},"Personal injury or death",[108,1436,1437],{},"Fraud or willful misconduct",[108,1439,1440],{},"Violations of mandatory consumer protection laws",[108,1442,1443],{},"Any liability that cannot legally be limited",[49,1445],{},[52,1447,1449],{"id":1448},"acceptable-use","Acceptable Use",[97,1451,1453],{"id":1452},"how-you-can-use-this-website","How You Can Use This Website",[38,1455,1456,1457,1460],{},"You agree to use the Website ",[44,1458,1459],{},"only for lawful purposes"," and in a way that:",[105,1462,1463,1469,1474,1479],{},[108,1464,1465,1466,1468],{},"Does ",[44,1467,143],{}," violate any law or regulation",[108,1470,1465,1471,1473],{},[44,1472,143],{}," infringe on third-party rights",[108,1475,1465,1476,1478],{},[44,1477,143],{}," harm the Owner or others",[108,1480,1465,1481,1483],{},[44,1482,143],{}," interfere with Website functionality",[97,1485,1487],{"id":1486},"prohibited-activities","Prohibited Activities",[38,1489,140,1490,1492],{},[44,1491,143],{}," use the Website to:",[105,1494,1495,1498,1501,1504,1507,1510,1513,1516,1519,1522],{},[108,1496,1497],{},"Engage in fraud, deception, or misrepresentation",[108,1499,1500],{},"Violate laws or regulations",[108,1502,1503],{},"Infringe intellectual property rights",[108,1505,1506],{},"Harass, threaten, abuse, or defame anyone",[108,1508,1509],{},"Transmit viruses, malware, or harmful code",[108,1511,1512],{},"Scrape data or use automated tools",[108,1514,1515],{},"Access unauthorized areas",[108,1517,1518],{},"Impersonate others",[108,1520,1521],{},"Send spam or unwanted communications",[108,1523,1524],{},"Interfere with others' use of the Website",[97,1526,1528],{"id":1527},"consequences-of-violation","Consequences of Violation",[38,1530,1531],{},"If you violate these terms, the Owner may:",[105,1533,1534,1537,1540,1543,1546,1549],{},[108,1535,1536],{},"Suspend or terminate your access",[108,1538,1539],{},"Cancel your orders",[108,1541,1542],{},"Retain payments",[108,1544,1545],{},"Take legal action",[108,1547,1548],{},"Report you to authorities",[108,1550,1551],{},"Block your IP address or payment methods",[49,1553],{},[52,1555,1557],{"id":1556},"indemnification","Indemnification",[38,1559,1560,1561,1564],{},"You agree to ",[44,1562,1563],{},"indemnify and hold harmless"," the Owner from:",[105,1566,1567,1570,1573,1576],{},[108,1568,1569],{},"Any claims, damages, or costs arising from your use of the Website",[108,1571,1572],{},"Any violation of these Terms",[108,1574,1575],{},"Any infringement of third-party rights by you",[108,1577,1578],{},"Any illegal activity or content you provide",[38,1580,1581],{},"This includes:",[105,1583,1584,1587,1590,1593],{},[108,1585,1586],{},"Attorney fees and court costs",[108,1588,1589],{},"Damages awarded in litigation",[108,1591,1592],{},"Settlement amounts",[108,1594,1595],{},"Insurance costs",[49,1597],{},[52,1599,1601],{"id":1600},"dispute-resolution","Dispute Resolution",[97,1603,1605],{"id":1604},"what-to-do-if-you-have-a-complaint","What to Do If You Have a Complaint",[38,1607,1608],{},"If you have a dispute regarding:",[105,1610,1611,1614,1617,1619,1622],{},[108,1612,1613],{},"Your order",[108,1615,1616],{},"Product quality",[108,1618,835],{},[108,1620,1621],{},"Billing",[108,1623,1624],{},"Website functionality",[38,1626,1627],{},[44,1628,1629],{},"First step: Contact us",[38,1631,1632,1635,1636,1638,1641,1644,1645,1649],{},[44,1633,1634],{},"Email:"," ",[238,1637,241],{"href":240},[1639,1640],"br",{},[44,1642,1643],{},"Subject:"," \"Dispute – ",[1646,1647,1648],"span",{},"Your Order Number","\"",[38,1651,1652],{},[44,1653,1654],{},"Include:",[105,1656,1657,1660,1663,1666],{},[108,1658,1659],{},"Order number",[108,1661,1662],{},"Description of the issue",[108,1664,1665],{},"Supporting evidence (photos, screenshots, etc.)",[108,1667,1668],{},"How you would like it resolved",[97,1670,1672],{"id":1671},"our-response","Our Response",[38,1674,1675],{},"We will:",[105,1677,1678,1684,1687,1693],{},[108,1679,1680,1681],{},"Acknowledge your complaint within ",[44,1682,1683],{},"2 business days",[108,1685,1686],{},"Investigate fairly and thoroughly",[108,1688,1689,1690],{},"Respond with our assessment within ",[44,1691,1692],{},"5 business days",[108,1694,1695],{},"Propose a resolution (refund, replacement, credit, etc.)",[38,1697,1698,829],{},[238,1699,775],{"href":774},[97,1701,1703],{"id":1702},"alternative-dispute-resolution","Alternative Dispute Resolution",[38,1705,1706],{},"If we can't resolve the issue directly:",[38,1708,1709],{},[44,1710,1711],{},"EU Online Dispute Resolution Platform:",[105,1713,1714,1720,1723],{},[108,1715,1716],{},[238,1717,1718],{"href":1718,"rel":1719},"https:\u002F\u002Fec.europa.eu\u002Fconsumers\u002Fodr\u002F",[695],[108,1721,1722],{},"Free, independent mediation",[108,1724,1725],{},"Typically resolves within 90 days",[38,1727,1728],{},[44,1729,1730],{},"Your National Consumer Authority:",[105,1732,1733],{},[108,1734,1735,1736],{},"Find your authority: ",[238,1737,1738],{"href":1738,"rel":1739},"https:\u002F\u002Fec.europa.eu\u002Finfo\u002Fconsumer-rights_en",[695],[97,1741,1743],{"id":1742},"legal-action","Legal Action",[38,1745,1746],{},"You have the right to pursue legal action at any time. However, we encourage direct contact first for faster resolution.",[49,1748],{},[52,1750,1752],{"id":1751},"applicable-law-jurisdiction","Applicable Law & Jurisdiction",[97,1754,1756],{"id":1755},"governing-law","Governing Law",[38,1758,1759,1760,455,1763,1405],{},"These Terms are governed by ",[44,1761,1762],{},"Bulgarian law",[44,1764,1765],{},"EU regulations",[105,1767,1768,1771,1774],{},[108,1769,1770],{},"GDPR (EU 2016\u002F679)",[108,1772,1773],{},"Consumer Rights Directive (2011\u002F83\u002FEU)",[108,1775,1776],{},"E-Commerce Directive (2000\u002F31\u002FEC)",[97,1778,1780],{"id":1779},"jurisdiction","Jurisdiction",[38,1782,1783],{},"Disputes are subject to the jurisdiction of:",[105,1785,1786,1792,1798],{},[108,1787,1788,1791],{},[44,1789,1790],{},"Bulgarian courts"," (for disputes involving Bulgarian residents)",[108,1793,1794,1797],{},[44,1795,1796],{},"Courts of your country"," (for EU consumers in other member states)",[108,1799,1800,1803],{},[44,1801,1802],{},"Your local courts"," (for consumers in other jurisdictions)",[38,1805,1806,1807,1810],{},"For EU consumers, the laws of ",[44,1808,1809],{},"your country of residence"," apply in addition to these Terms.",[49,1812],{},[52,1814,1816],{"id":1815},"changes-to-these-terms","Changes to These Terms",[97,1818,1820],{"id":1819},"how-we-update-terms","How We Update Terms",[38,1822,1823],{},"The Owner may update these Terms at any time by:",[105,1825,1826,1829,1832],{},[108,1827,1828],{},"Publishing new Terms on the Website",[108,1830,1831],{},"Notifying registered users via email",[108,1833,1834],{},"Displaying a notice on the Website",[97,1836,1838],{"id":1837},"effective-date","Effective Date",[38,1840,1841,1842,1845],{},"Changes take effect ",[44,1843,1844],{},"immediately"," when published. Your continued use indicates acceptance.",[97,1847,1849],{"id":1848},"disagreement-with-changes","Disagreement with Changes",[38,1851,1852],{},"If you disagree with changes:",[105,1854,1855,1858,1861],{},[108,1856,1857],{},"Stop using the Website",[108,1859,1860],{},"You may terminate your relationship with us",[108,1862,1863],{},"Previous version terms will apply to past transactions",[97,1865,1867],{"id":1866},"obtaining-previous-versions","Obtaining Previous Versions",[38,1869,1870,1871,242],{},"You can request previous versions of these Terms by contacting ",[238,1872,241],{"href":240},[49,1874],{},[52,1876,1878],{"id":1877},"severability","Severability",[97,1880,1882],{"id":1881},"invalid-provisions","Invalid Provisions",[38,1884,1885],{},"If any provision of these Terms is found to be:",[105,1887,1888,1891,1894,1897],{},[108,1889,1890],{},"Invalid",[108,1892,1893],{},"Illegal",[108,1895,1896],{},"Unenforceable",[108,1898,1899],{},"Void",[38,1901,1902,1903,1906,1907,1910],{},"...that provision is ",[44,1904,1905],{},"severable"," and does ",[44,1908,1909],{},"not affect"," the rest of the Terms.",[97,1912,1914],{"id":1913},"replacement","Replacement",[38,1916,1917],{},"If a provision is invalid:",[105,1919,1920,1923,1926],{},[108,1921,1922],{},"We'll attempt to find a valid replacement provision",[108,1924,1925],{},"If not possible, the applicable law will apply",[108,1927,1928],{},"All other provisions remain in effect",[49,1930],{},[52,1932,1934],{"id":1933},"entire-agreement","Entire Agreement",[38,1936,1937],{},"These Terms, together with:",[105,1939,1940,1943,1945,1948,1951],{},[108,1941,1942],{},"Our Privacy Policy",[108,1944,459],{},[108,1946,1947],{},"Returns & Refunds Policy",[108,1949,1950],{},"Limited Warranty",[108,1952,1953],{},"Dispute Resolution Policy",[38,1955,1956,1957,1960],{},"...constitute the ",[44,1958,1959],{},"complete agreement"," between you and the Owner regarding your use of the Website and purchase of Products.",[38,1962,1963,1964,1967],{},"These Terms ",[44,1965,1966],{},"supersede"," any prior agreements or understandings.",[49,1969],{},[52,1971,1973],{"id":1972},"contact-information","Contact Information",[38,1975,1976],{},"For questions or concerns about these Terms:",[38,1978,1979,1635,1981],{},[44,1980,1634],{},[238,1982,241],{"href":240},[38,1984,1985,1988,1989,1991,1992,1994,1995,1997],{},[44,1986,1987],{},"Mailing Address:","\nNikta 11 Ltd.",[1639,1990],{},"\nPetko Yu. Todorov Street 33",[1639,1993],{},"\n9000 Varna",[1639,1996],{},"\nBulgaria",[38,1999,2000,2003],{},[44,2001,2002],{},"UIC:"," 207628419",[38,2005,2006,2009],{},[44,2007,2008],{},"Response time:"," Within 24 business hours",[49,2011],{},[52,2013,2015],{"id":2014},"regulatory-information","Regulatory Information",[97,2017,2019],{"id":2018},"business-details","Business Details",[38,2021,2022,2025],{},[44,2023,2024],{},"Owner:"," Nikta 11 Ltd., trading as Eleven Spectacles",[38,2027,2028,2031,2032,2034,2003,2036,2038,2041],{},[44,2029,2030],{},"Registration:"," Bulgarian Trade Register",[1639,2033],{},[44,2035,2002],{},[1639,2037],{},[44,2039,2040],{},"Location:"," Varna, Bulgaria",[97,2043,2045],{"id":2044},"regulatory-authorities","Regulatory Authorities",[38,2047,2048,2051,2053,2054,2056],{},[44,2049,2050],{},"Data Protection:",[1639,2052],{},"\nCommission for Personal Data Protection",[1639,2055],{},[238,2057,2058],{"href":2058,"rel":2059},"https:\u002F\u002Fcpdp.bg",[695],[38,2061,2062,2065,2067,2068,2070],{},[44,2063,2064],{},"Consumer Protection:",[1639,2066],{},"\nCommission for Consumer Protection",[1639,2069],{},[238,2071,2072],{"href":2072,"rel":2073},"https:\u002F\u002Fwww.kzp.bg",[695],[49,2075],{},[52,2077,2079],{"id":2078},"document-information","Document Information",[38,2081,2082,2085,2086,2088,2091,2092,2094,2091],{},[44,2083,2084],{},"Version:"," 1.0",[1639,2087],{},[44,2089,2090],{},"Effective Date:"," January 7, 2026",[1639,2093],{},[44,2095,2096],{},"Last Updated:",[38,2098,2099,2102],{},[44,2100,2101],{},"Compliance:"," GDPR (EU 2016\u002F679), Consumer Rights Directive (2011\u002F83\u002FEU), E-Commerce Directive (2000\u002F31\u002FEC), Bulgarian Consumer Protection Act",[49,2104],{},[38,2106,2107],{},[44,2108,2109],{},"By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.",[38,2111,2112],{},"If you do not agree, you should not use this Website or purchase our products.",[49,2114],{},[38,2116,2117],{},[44,2118,2119],{},"Related Documents:",[105,2121,2122,2126,2130,2134,2138,2142,2148],{},[108,2123,2124],{},[238,2125,454],{"href":453},[108,2127,2128],{},[238,2129,459],{"href":458},[108,2131,2132],{},[238,2133,1947],{"href":827},[108,2135,2136],{},[238,2137,1950],{"href":1290},[108,2139,2140],{},[238,2141,1953],{"href":774},[108,2143,2144],{},[238,2145,2147],{"href":2146},"\u002Fresources\u002Flegal\u002Fimprint","Legal Notice & Imprint",[108,2149,2150],{},[238,2151,2153],{"href":2152},"\u002Fresources\u002Flegal\u002Fcopyright","Copyright & Intellectual Property",{"title":2155,"searchDepth":2156,"depth":2156,"links":2157},"",2,[2158,2159,2164,2168,2173,2177,2182,2188,2195,2199,2207,2215,2216,2221,2226,2231,2232,2238,2242,2248,2252,2253,2254,2258],{"id":54,"depth":2156,"text":55},{"id":94,"depth":2156,"text":95,"children":2160},[2161,2163],{"id":99,"depth":2162,"text":100},3,{"id":122,"depth":2162,"text":123},{"id":166,"depth":2156,"text":167,"children":2165},[2166,2167],{"id":170,"depth":2162,"text":171},{"id":197,"depth":2162,"text":198},{"id":247,"depth":2156,"text":248,"children":2169},[2170,2171,2172],{"id":251,"depth":2162,"text":252},{"id":286,"depth":2162,"text":287},{"id":307,"depth":2162,"text":308},{"id":327,"depth":2156,"text":328,"children":2174},[2175,2176],{"id":331,"depth":2162,"text":332},{"id":411,"depth":2162,"text":412},{"id":434,"depth":2156,"text":435,"children":2178},[2179,2180,2181],{"id":438,"depth":2162,"text":439},{"id":471,"depth":2162,"text":472},{"id":519,"depth":2162,"text":520},{"id":545,"depth":2156,"text":546,"children":2183},[2184,2185,2186,2187],{"id":549,"depth":2162,"text":550},{"id":577,"depth":2162,"text":578},{"id":603,"depth":2162,"text":604},{"id":621,"depth":2162,"text":622},{"id":644,"depth":2156,"text":645,"children":2189},[2190,2191,2192,2193,2194],{"id":648,"depth":2162,"text":649},{"id":666,"depth":2162,"text":667},{"id":699,"depth":2162,"text":700},{"id":717,"depth":2162,"text":718},{"id":748,"depth":2162,"text":749},{"id":781,"depth":2156,"text":782,"children":2196},[2197,2198],{"id":785,"depth":2162,"text":786},{"id":814,"depth":2162,"text":815},{"id":834,"depth":2156,"text":835,"children":2200},[2201,2202,2203,2204,2205,2206],{"id":838,"depth":2162,"text":839},{"id":879,"depth":2162,"text":880},{"id":906,"depth":2162,"text":907},{"id":931,"depth":2162,"text":932},{"id":963,"depth":2162,"text":964},{"id":988,"depth":2162,"text":989},{"id":1025,"depth":2156,"text":1026,"children":2208},[2209,2210,2211,2212,2213,2214],{"id":1029,"depth":2162,"text":1030},{"id":1058,"depth":2162,"text":1059},{"id":1077,"depth":2162,"text":1078},{"id":1110,"depth":2162,"text":1111},{"id":1146,"depth":2162,"text":1147},{"id":1185,"depth":2162,"text":1186},{"id":1205,"depth":2156,"text":1206},{"id":1234,"depth":2156,"text":1235,"children":2217},[2218,2219,2220],{"id":1238,"depth":2162,"text":1239},{"id":1266,"depth":2162,"text":1267},{"id":1294,"depth":2162,"text":1295},{"id":1333,"depth":2156,"text":1334,"children":2222},[2223,2224,2225],{"id":1337,"depth":2162,"text":1338},{"id":1380,"depth":2162,"text":1381},{"id":1422,"depth":2162,"text":1423},{"id":1448,"depth":2156,"text":1449,"children":2227},[2228,2229,2230],{"id":1452,"depth":2162,"text":1453},{"id":1486,"depth":2162,"text":1487},{"id":1527,"depth":2162,"text":1528},{"id":1556,"depth":2156,"text":1557},{"id":1600,"depth":2156,"text":1601,"children":2233},[2234,2235,2236,2237],{"id":1604,"depth":2162,"text":1605},{"id":1671,"depth":2162,"text":1672},{"id":1702,"depth":2162,"text":1703},{"id":1742,"depth":2162,"text":1743},{"id":1751,"depth":2156,"text":1752,"children":2239},[2240,2241],{"id":1755,"depth":2162,"text":1756},{"id":1779,"depth":2162,"text":1780},{"id":1815,"depth":2156,"text":1816,"children":2243},[2244,2245,2246,2247],{"id":1819,"depth":2162,"text":1820},{"id":1837,"depth":2162,"text":1838},{"id":1848,"depth":2162,"text":1849},{"id":1866,"depth":2162,"text":1867},{"id":1877,"depth":2156,"text":1878,"children":2249},[2250,2251],{"id":1881,"depth":2162,"text":1882},{"id":1913,"depth":2162,"text":1914},{"id":1933,"depth":2156,"text":1934},{"id":1972,"depth":2156,"text":1973},{"id":2014,"depth":2156,"text":2015,"children":2255},[2256,2257],{"id":2018,"depth":2162,"text":2019},{"id":2044,"depth":2162,"text":2045},{"id":2078,"depth":2156,"text":2079},"legal","Terms and conditions for using Eleven Spectacles website and services","md",{},"Terms & conditions for luxury titanium sunglasses. 14-day withdrawal right. 2-year warranty. Secure Stripe payments. EU consumer protection. Free returns.","14-Day Returns & EU Consumer Rights Policy",true,"\u002Fresources\u002Flegal\u002Fterms-and-conditions",[2268],{"@type":2269,"mainEntity":2270},"FAQPage",[2271,2277,2281,2285,2289,2293,2297,2301],{"@type":2272,"name":2273,"acceptedAnswer":2274},"Question","What is the return policy for Eleven Spectacles luxury sunglasses?",{"@type":2275,"text":2276},"Answer","You have a 14-day withdrawal right under EU law. Return for any reason within 14 days of delivery. We provide free prepaid return labels for all EU orders. Full refund issued within 14 days of us receiving the returned items.",{"@type":2272,"name":2278,"acceptedAnswer":2279},"How long is the warranty on titanium sunglasses?",{"@type":2275,"text":2280},"All Eleven Spectacles sunglasses come with a 2-year EU legal guarantee (mandatory) plus our additional 2-year Limited Warranty covering manufacturing defects in titanium frames and ZEISS lenses. Total coverage: up to 4 years.",{"@type":2272,"name":2282,"acceptedAnswer":2283},"What payment methods does Eleven Spectacles accept?",{"@type":2275,"text":2284},"We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All payments are securely processed through Stripe with bank-level encryption. We never store your credit card details.",{"@type":2272,"name":2286,"acceptedAnswer":2287},"Can I cancel my sunglasses order after placing it?",{"@type":2275,"text":2288},"Yes, before we confirm order acceptance. Contact support@elevenspectacles.com immediately with your order number. If already shipped, you can use the 14-day withdrawal right to return for a full refund.",{"@type":2272,"name":2290,"acceptedAnswer":2291},"What if my luxury sunglasses arrive damaged?",{"@type":2275,"text":2292},"Report damage within 48 hours with photos to support@elevenspectacles.com. We'll arrange free replacement at no cost to you. Return shipping is completely free. You may also refuse visibly damaged parcels upon delivery.",{"@type":2272,"name":2294,"acceptedAnswer":2295},"Do I have to pay for return shipping in the EU?",{"@type":2275,"text":2296},"No. Eleven Spectacles provides free prepaid return labels for all EU returns within the 14-day withdrawal period. Simply contact us and we'll email you the label immediately.",{"@type":2272,"name":2298,"acceptedAnswer":2299},"How long does it take to receive a refund?",{"@type":2275,"text":2300},"Refunds are issued within 14 calendar days of us receiving your returned sunglasses. Refund is sent to your original payment method. Bank processing may take an additional 3-5 business days.",{"@type":2272,"name":2302,"acceptedAnswer":2303},"Are there any items I cannot return?",{"@type":2275,"text":2304},"The 14-day withdrawal right does not apply to custom-made or personalized sunglasses (clearly marked), final-sale items (marked at purchase), or significantly used items beyond normal inspection. Standard products can be returned for any reason.",{"title":6,"description":2260},{"loc":2266,"lastmod":2307},"2026-01-19","resources\u002Flegal\u002Fterms-and-conditions","_EQJdzeLiqARLjwcgwY3QI6bWitUZCjtFNTg6ulvCBI",{"id":2311,"title":1947,"author":7,"body":2312,"category":2259,"description":2623,"extension":2261,"meta":2624,"metaDescription":2625,"metaTitle":2626,"navigation":2265,"ogImage":7,"path":827,"publishedAt":7,"reading_time":7,"robots":7,"schema":2627,"schemaOrg":7,"seo":2671,"sitemap":2672,"stem":2674,"updatedAt":2673,"__hash__":2675},"resources_legal_en\u002Fresources\u002Flegal\u002Freturn-and-refund-policy.md",{"type":9,"value":2313,"toc":2603},[2314,2333,2336,2338,2342,2347,2349,2353,2357,2360,2364,2370,2374,2377,2381,2384,2387,2391,2395,2399,2403,2406,2411,2422,2427,2438,2442,2447,2449,2453,2459,2461,2465,2468,2470,2474,2477,2479,2483,2489,2494,2502,2507,2512,2517,2528,2530,2534,2537,2551,2554,2556,2560,2565,2567,2571,2593,2595],[12,2315,2317,2321,2325,2329],{"className":2316},[15,16,17,18],[20,2318],{"icon":2319,"label":2320,"variant":24},"i-heroicons-calendar","14-Day Window",[20,2322],{"icon":2323,"label":2324,"variant":24},"i-heroicons-arrow-path","Full Refund",[20,2326],{"icon":2327,"label":2328,"variant":24},"i-heroicons-arrow-down-tray","Easy Returns",[20,2330],{"icon":2331,"label":2332,"variant":24},"i-heroicons-check-circle","No Questions",[38,2334,2335],{},"At Eleven Spectacles, your satisfaction is paramount. We stand behind every pair of sunglasses we create, and we make the return process as refined and effortless as the eyewear itself.",[49,2337],{},[52,2339,2341],{"id":2340},"your-consumer-rights","Your Consumer Rights",[2343,2344],"u-alert",{"description":2345,"icon":31,"title":2346,"variant":24},"You have the statutory right to change your mind within 14 calendar days of receipt, no questions asked. This is your legal right, and we honor it completely. Additionally, all Eleven Spectacles come with a 2-year guarantee against manufacturing defects and non-conformities.","Your EU Consumer Rights",[49,2348],{},[52,2350,2352],{"id":2351},"the-14-day-withdrawal-right","The 14-Day Withdrawal Right",[97,2354,2356],{"id":2355},"what-this-means","What This Means",[38,2358,2359],{},"From the moment your Eleven Spectacles arrive, you have 14 full calendar days to decide if they're perfect for you. No justification needed. No restocking fees. No fine print.",[97,2361,2363],{"id":2362},"how-to-initiate-a-return","How to Initiate a Return",[38,2365,2366,2367,2369],{},"Email us at ",[238,2368,241],{"href":240}," with your order number, date received, and any notes. We'll respond within 24 hours with return instructions and our return address.",[97,2371,2373],{"id":2372},"what-youll-receive-back","What You'll Receive Back",[38,2375,2376],{},"Your full refund includes the complete purchase price and original standard shipping costs. You are responsible for return shipping costs unless the return is due to a defect, error, or damage. We process refunds within 14 calendar days to your original payment method.",[97,2378,2380],{"id":2379},"the-condition-we-expect","The Condition We Expect",[38,2382,2383],{},"We understand you need to inspect your sunglasses-to feel the weight, check the fit, see how they look. This is entirely normal and expected with luxury eyewear. Return them in the same excellent condition, allowing for natural inspection. Light handling or brief wearing does not affect your eligibility.",[38,2385,2386],{},"We cannot accept returns of items that are visibly worn, heavily scratched, damaged beyond normal inspection, or missing components. However, if your sunglasses have a manufacturing defect or materials issue, we accept them regardless of condition-that's what our 2-year guarantee covers.",[2388,2389],"u-separator",{"icon":2390},"i-heroicons-sparkles",[97,2392,2394],{"id":2393},"your-return-journey","Your Return Journey",[2396,2397],"u-accordion",{":items":2398},"[{\"label\":\"Contact Support\", \"content\": \"Email support@elevenspectacles.com with your order number and date received. Include any notes about your return.\"}, {\"label\": \"Receive Return Instructions\", \"content\": \"We respond within 24 hours with our return address and packing guidelines. You are responsible for return shipping costs.\"}, {\"label\": \"Pack Securely\", \"content\": \"Place your sunglasses in the original case or protective packaging to protect them during transit.\"}, {\"label\": \"Ship Back\", \"content\": \"Ship to our return address using your preferred carrier (DPD, DHL, or local postal service). We recommend tracking and insurance for your protection.\"}, {\"label\": \"Get Refunded\", \"content\": \"Once received and inspected, we process your full refund within 14 days to your original payment method.\"}]",[52,2400,2402],{"id":2401},"our-2-year-guarantee","Our 2-Year Guarantee",[38,2404,2405],{},"Every pair of Eleven Spectacles is crafted to exacting standards. Our 2-year guarantee protects you against manufacturing defects and materials issues.",[38,2407,2408],{},[44,2409,2410],{},"What's Covered:",[105,2412,2413,2416,2419],{},[108,2414,2415],{},"Manufacturing defects (lens quality, frame construction, hinge integrity failures)",[108,2417,2418],{},"Non-conformities (product doesn't match description or images provided)",[108,2420,2421],{},"Material and craftsmanship issues that become apparent within 24 months of purchase",[38,2423,2424],{},[44,2425,2426],{},"What's Not Covered:",[105,2428,2429,2432,2435],{},[108,2430,2431],{},"Normal wear and aging (expected aging that doesn't affect function)",[108,2433,2434],{},"Accidental damage (drops, impacts, and physical accidents)",[108,2436,2437],{},"Improper care (damage from neglect or storage issues)",[97,2439,2441],{"id":2440},"how-to-claim","How to Claim",[38,2443,2366,2444,2446],{},[238,2445,241],{"href":240}," with photos of the issue, a brief description, and your order number. We'll respond within 48 hours with a replacement, repair, or full refund-your choice. For defects or manufacturing issues, we provide a prepaid return label at no cost to you.",[49,2448],{},[52,2450,2452],{"id":2451},"shipping-damage-or-defects","Shipping Damage or Defects",[2343,2454],{"description":2455,"icon":2456,"title":2457,"color":2458},"Contact us within 48 hours with photos. We'll arrange an immediate replacement or refund with no cost to you. We stand behind our packaging.","i-heroicons-exclamation-triangle","Damaged on Arrival?","warning",[49,2460],{},[52,2462,2464],{"id":2463},"exchanges","Exchanges",[38,2466,2467],{},"Want a different style? Prefer a different lens tint? Within 14 days, exchanges are available-you cover return shipping, and we cover shipping the replacement to you. After 14 days (days 15-30), exchanges are available at our discretion. Just reach out with your order number and desired style.",[2388,2469],{"icon":2323},[52,2471,2473],{"id":2472},"international-orders-customs","International Orders & Customs",[38,2475,2476],{},"Your 14-day withdrawal right applies in full, regardless of location. You are responsible for return shipping costs to our EU warehouse. Customs duties paid on import cannot be refunded, as these go directly to customs authorities. We recommend using tracked and insured shipping for international returns.",[49,2478],{},[52,2480,2482],{"id":2481},"refund-details","Refund Details",[2343,2484],{"description":2485,"icon":2486,"title":2487,"variant":24,"color":2488},"We process refunds within 14 calendar days and return funds to your original payment method. Funds typically appear in your account 3-5 business days after processing (varies by financial institution).","i-heroicons-banknotes","Refund Processing","neutral",[38,2490,2491],{},[44,2492,2493],{},"What's included in your refund:",[105,2495,2496,2499],{},[108,2497,2498],{},"Full purchase price",[108,2500,2501],{},"Original standard shipping costs",[38,2503,2504],{},[44,2505,2506],{},"What you pay:",[105,2508,2509],{},[108,2510,2511],{},"Return shipping costs (unless defect\u002Ferror on our part)",[38,2513,2514],{},[44,2515,2516],{},"Not refundable:",[105,2518,2519,2522,2525],{},[108,2520,2521],{},"Premium shipping upgrades",[108,2523,2524],{},"Customs duties (paid to government)",[108,2526,2527],{},"Return shipping costs for standard returns",[49,2529],{},[52,2531,2533],{"id":2532},"your-rights-are-protected","Your Rights Are Protected",[38,2535,2536],{},"Under EU law, you have non-negotiable consumer rights that we fully respect:",[105,2538,2539,2542,2545,2548],{},[108,2540,2541],{},"Right to withdraw for 14 days without reason",[108,2543,2544],{},"Legal guarantee against defects for 2 years",[108,2546,2547],{},"Right to remedy (replacement, repair, or refund)",[108,2549,2550],{},"Right to escalate disputes through official channels",[38,2552,2553],{},"These rights exist alongside any benefits we offer. They cannot be waived or limited.",[49,2555],{},[52,2557,2559],{"id":2558},"get-support","Get Support",[2343,2561],{"description":2562,"icon":2563,"title":2564,"variant":24},"Email support@elevenspectacles.com and we'll respond within 24 hours. For EU dispute escalation, access the [EU Online Dispute Resolution platform](https:\u002F\u002Fec.europa.eu\u002Fconsumers\u002Fodr\u002F).","i-heroicons-question-mark-circle","Need Help?",[49,2566],{},[52,2568,2570],{"id":2569},"related-support-topics","Related Support Topics",[105,2572,2573,2578,2584,2589],{},[108,2574,2575],{},[238,2576,2577],{"href":1018},"Shipping & Delivery",[108,2579,2580],{},[238,2581,2583],{"href":2582},"\u002Fresources\u002Fsupport\u002Fproduct-care","Care & Maintenance",[108,2585,2586],{},[238,2587,2588],{"href":1290},"2-Year Warranty",[108,2590,2591],{},[238,2592,1601],{"href":774},[49,2594],{},[38,2596,2597,2599,2600,2602],{},[44,2598,2084],{}," 3.0 | ",[44,2601,2096],{}," January 18, 2026",{"title":2155,"searchDepth":2156,"depth":2156,"links":2604},[2605,2606,2613,2616,2617,2618,2619,2620,2621,2622],{"id":2340,"depth":2156,"text":2341},{"id":2351,"depth":2156,"text":2352,"children":2607},[2608,2609,2610,2611,2612],{"id":2355,"depth":2162,"text":2356},{"id":2362,"depth":2162,"text":2363},{"id":2372,"depth":2162,"text":2373},{"id":2379,"depth":2162,"text":2380},{"id":2393,"depth":2162,"text":2394},{"id":2401,"depth":2156,"text":2402,"children":2614},[2615],{"id":2440,"depth":2162,"text":2441},{"id":2451,"depth":2156,"text":2452},{"id":2463,"depth":2156,"text":2464},{"id":2472,"depth":2156,"text":2473},{"id":2481,"depth":2156,"text":2482},{"id":2532,"depth":2156,"text":2533},{"id":2558,"depth":2156,"text":2559},{"id":2569,"depth":2156,"text":2570},"Your 14-day right to change your mind, and our commitment to your satisfaction",{},"14-Day Returns • Full Refunds • No Questions Asked. EU consumer protection. Prepaid return labels. Easy & hassle-free refunds on luxury eyewear.","Returns & Refund Policy",[2628,2650],{"type":2269,"mainEntity":2629},[2630,2634,2638,2642,2646],{"type":2272,"name":2631,"acceptedAnswer":2632},"What is the return window for Eleven Spectacles?",{"type":2275,"text":2633},"You have 14 calendar days from receipt to return your sunglasses under EU consumer law with no questions asked. We also offer an extended 15-day grace period (days 15-30) for exchanges",{"type":2272,"name":2635,"acceptedAnswer":2636},"Do I have to pay for returns?",{"type":2275,"text":2637},"For standard returns within 14 days, you are responsible for return shipping costs. However, if the item is defective, damaged, or we sent the wrong item, we provide a prepaid return label at no cost to you.",{"type":2272,"name":2639,"acceptedAnswer":2640},"What condition must my sunglasses be in to return them?",{"type":2275,"text":2641},"They should be in the same excellent condition you received them, allowing for natural inspection. Light handling or brief wearing is normal and acceptable. If there are manufacturing defects, we accept returns regardless of condition.",{"type":2272,"name":2643,"acceptedAnswer":2644},"How long does it take to process a refund?",{"type":2275,"text":2645},"We process refunds within 14 calendar days after receiving your returned sunglasses. The funds are returned to your original payment method.",{"type":2272,"name":2647,"acceptedAnswer":2648},"What does the 2-year guarantee cover?",{"type":2275,"text":2649},"Our 2-year guarantee covers manufacturing defects, non-conformities (product doesn't match description), and material or craftsmanship issues within 24 months of purchase.",{"type":2651,"name":2652,"description":2653,"step":2654},"HowTo","How to Return Eleven Spectacles","Step-by-step guide to returning your luxury sunglasses within the 14-day withdrawal period",[2655,2659,2662,2665,2668],{"type":2656,"name":2657,"text":2658},"HowToStep","Contact support","Email support@elevenspectacles.com with your order number and date received",{"type":2656,"name":2660,"text":2661},"Receive return instructions","We'll respond within 24 hours with our return address and packing instructions",{"type":2656,"name":2663,"text":2664},"Pack your sunglasses","Place sunglasses in the original case or secure packaging to protect them during transit",{"type":2656,"name":2666,"text":2667},"Ship back","Ship to our return address using your preferred carrier. We recommend tracking and insurance for your protection.",{"type":2656,"name":2669,"text":2670},"Get refunded","Once received, we process your refund within 14 days to your original payment method",{"title":1947,"description":2623},{"loc":827,"lastmod":2673},"2026-01-18","resources\u002Flegal\u002Freturn-and-refund-policy","NRh3e1YPX7qusVR3SUIGOVbUraQYbDUG9guf0mVQL2w",{"id":2677,"title":2678,"author":7,"body":2679,"category":2259,"description":4583,"extension":2261,"meta":4584,"metaDescription":4585,"metaTitle":2678,"navigation":2265,"ogImage":7,"path":4586,"publishedAt":7,"reading_time":7,"robots":7,"schema":4587,"schemaOrg":7,"seo":4615,"sitemap":4616,"stem":4617,"updatedAt":4592,"__hash__":4618},"resources_legal_en\u002Fresources\u002Flegal\u002Faccessibility-statement.md","Accessibility Statement",{"type":9,"value":2680,"toc":4509},[2681,2699,2702,2704,2708,2712,2718,2725,2729,2736,2739,2743,2750,2764,2766,2770,2774,2777,2782,2793,2798,2812,2817,2831,2836,2847,2851,2854,2868,2870,2874,2878,2883,2933,2937,2942,2990,2994,2999,3023,3027,3032,3074,3078,3120,3122,3126,3130,3133,3163,3167,3170,3175,3192,3197,3211,3216,3227,3232,3246,3251,3265,3269,3284,3286,3290,3294,3297,3391,3395,3405,3416,3418,3422,3425,3429,3455,3459,3462,3488,3490,3494,3498,3501,3506,3520,3525,3542,3547,3558,3562,3582,3586,3589,3606,3610,3613,3633,3635,3639,3643,3646,3657,3662,3679,3684,3688,3691,3723,3727,3730,3756,3759,3761,3765,3769,3772,3814,3818,3824,3838,3840,3844,3847,3849,3853,3857,3860,3886,3890,3893,3907,3913,3915,3919,3923,3930,3947,3951,3957,3968,3974,3978,3983,3993,3998,4005,4009,4012,4024,4026,4030,4034,4037,4054,4059,4070,4074,4096,4101,4118,4124,4126,4130,4134,4165,4169,4194,4196,4200,4204,4215,4220,4237,4241,4245,4248,4262,4264,4268,4272,4275,4299,4303,4308,4331,4336,4362,4367,4393,4398,4414,4416,4420,4423,4426,4458,4460,4482,4487,4499,4501],[12,2682,2684,2687,2691,2695],{"className":2683},[15,16,17,18],[20,2685],{"icon":2331,"label":2686,"variant":24},"WCAG 2.1 AA",[20,2688],{"icon":2689,"label":2690,"variant":24},"i-heroicons-eye","Fully Accessible",[20,2692],{"icon":2693,"label":2694,"variant":24},"i-heroicons-users","Inclusive Design",[20,2696],{"icon":2697,"label":2698,"variant":24},"i-heroicons-chat-bubble-left","Feedback Welcome",[38,2700,2701],{},"At Eleven Spectacles, we are committed to making our website accessible to all users, regardless of ability or disability. This statement outlines our accessibility standards, features, and how you can contact us for accessibility support.",[49,2703],{},[52,2705,2707],{"id":2706},"compliance-declaration","Compliance Declaration",[97,2709,2711],{"id":2710},"wcag-21-level-aa-compliance","WCAG 2.1 Level AA Compliance",[38,2713,2714,2717],{},[44,2715,2716],{},"Eleven Spectacles declares compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard",", as recommended by the World Wide Web Consortium (W3C).",[38,2719,2720,2721,2724],{},"This is the ",[44,2722,2723],{},"recommended level"," for all websites and provides accessibility for the broadest range of users with disabilities.",[97,2726,2728],{"id":2727},"en-301-549-compliance","EN 301 549 Compliance",[38,2730,2731,2732,2735],{},"Our website complies with ",[44,2733,2734],{},"EN 301 549 v3.2.1",", the European technical standard for ICT (Information and Communication Technology) accessibility.",[38,2737,2738],{},"This standard harmonizes with WCAG 2.1 Level AA and is the basis for the EU Web Accessibility Directive.",[97,2740,2742],{"id":2741},"eu-web-accessibility-directive","EU Web Accessibility Directive",[38,2744,2745,2746,2749],{},"We comply with ",[44,2747,2748],{},"Directive 2016\u002F2102 (EU Web Accessibility Directive)",", which requires:",[105,2751,2752,2755,2758,2761],{},[108,2753,2754],{},"Public and private websites to meet accessibility standards",[108,2756,2757],{},"Regular accessibility reviews",[108,2759,2760],{},"Public statement of accessibility",[108,2762,2763],{},"Clear mechanism for users to report barriers",[49,2765],{},[52,2767,2769],{"id":2768},"accessibility-standards-overview","Accessibility Standards Overview",[97,2771,2773],{"id":2772},"wcag-21-four-principles","WCAG 2.1 Four Principles",[38,2775,2776],{},"Our website is built on four core WCAG 2.1 principles:",[38,2778,2779],{},[44,2780,2781],{},"1. Perceivable",[105,2783,2784,2787,2790],{},[108,2785,2786],{},"Information must be presentable in ways users can perceive",[108,2788,2789],{},"Not solely reliant on color, sound, or vision",[108,2791,2792],{},"Text alternatives for non-text content",[38,2794,2795],{},[44,2796,2797],{},"2. Operable",[105,2799,2800,2803,2806,2809],{},[108,2801,2802],{},"All functionality must be operable via keyboard",[108,2804,2805],{},"Users have enough time to read and use content",[108,2807,2808],{},"Content doesn't cause seizures or physical reactions",[108,2810,2811],{},"Users can navigate and find content easily",[38,2813,2814],{},[44,2815,2816],{},"3. Understandable",[105,2818,2819,2822,2825,2828],{},[108,2820,2821],{},"Text is readable and understandable",[108,2823,2824],{},"Pages are predictable in appearance and behavior",[108,2826,2827],{},"Users are helped to avoid and correct mistakes",[108,2829,2830],{},"Language and terminology are clear",[38,2832,2833],{},[44,2834,2835],{},"4. Robust",[105,2837,2838,2841,2844],{},[108,2839,2840],{},"Content is compatible with current and future assistive technologies",[108,2842,2843],{},"Code is valid and properly structured",[108,2845,2846],{},"No dependency on proprietary technologies",[97,2848,2850],{"id":2849},"en-301-549-technical-requirements","EN 301 549 Technical Requirements",[38,2852,2853],{},"We implement the technical requirements of EN 301 549 across:",[105,2855,2856,2859,2862,2865],{},[108,2857,2858],{},"Web content (HTML, CSS, JavaScript)",[108,2860,2861],{},"Assistive technology compatibility",[108,2863,2864],{},"Electronic documents and forms",[108,2866,2867],{},"Real-time communications (where applicable)",[49,2869],{},[52,2871,2873],{"id":2872},"current-accessibility-features","Current Accessibility Features",[97,2875,2877],{"id":2876},"visual-accessibility","Visual Accessibility",[38,2879,2880],{},[44,2881,2882],{},"For users with visual impairments, color blindness, or low vision:",[38,2884,2885,2886,2889,2890,2892,2893,2896,2897,2892,2899,2902,2903,2892,2905,2908,2909,2892,2911,2914,2915,2892,2917,2920,2921,2892,2923,2926,2927,2892,2929,2932],{},"✓ ",[44,2887,2888],{},"Alt text on all images"," - Descriptive text for product photos, decorative elements, and icons",[1639,2891],{},"\n✓ ",[44,2894,2895],{},"Color contrast compliance"," - Text meets WCAG Level AA minimum contrast ratios (4.5:1 for normal text)",[1639,2898],{},[44,2900,2901],{},"Resizable text"," - Users can increase text size up to 200% without loss of functionality",[1639,2904],{},[44,2906,2907],{},"No color dependency"," - Information is never conveyed by color alone",[1639,2910],{},[44,2912,2913],{},"Screen reader compatible"," - Website works with JAWS, NVDA, VoiceOver, TalkBack",[1639,2916],{},[44,2918,2919],{},"Readable fonts"," - Clear, sans-serif fonts sized appropriately for readability",[1639,2922],{},[44,2924,2925],{},"Focus indicators"," - Clear visual indication of keyboard focus on all interactive elements",[1639,2928],{},[44,2930,2931],{},"High contrast mode support"," - Compatible with browser high contrast and Windows High Contrast mode",[97,2934,2936],{"id":2935},"motor-navigation-accessibility","Motor & Navigation Accessibility",[38,2938,2939],{},[44,2940,2941],{},"For users with mobility limitations, dexterity challenges, or motor disabilities:",[38,2943,2885,2944,2947,2948,2892,2950,2953,2954,2892,2956,2959,2960,2892,2962,2965,2966,2892,2968,2971,2972,2892,2974,2977,2978,2892,2980,2983,2984,2892,2986,2989],{},[44,2945,2946],{},"Full keyboard navigation"," - All website functionality accessible via keyboard",[1639,2949],{},[44,2951,2952],{},"Large click targets"," - Buttons and links are 44x44 pixels minimum (touchscreen accessible)",[1639,2955],{},[44,2957,2958],{},"Skip navigation links"," - Jump directly to main content without tabbing through headers",[1639,2961],{},[44,2963,2964],{},"Predictable focus order"," - Tab order follows logical reading order",[1639,2967],{},[44,2969,2970],{},"No time limits"," - No forced navigation or session timeouts",[1639,2973],{},[44,2975,2976],{},"Alternative input methods"," - Compatible with voice control, eye tracking, switch devices",[1639,2979],{},[44,2981,2982],{},"Form accessibility"," - Forms are properly labeled and easy to complete",[1639,2985],{},[44,2987,2988],{},"No keyboard traps"," - Keyboard focus can move away from any element",[97,2991,2993],{"id":2992},"hearing-accessibility","Hearing Accessibility",[38,2995,2996],{},[44,2997,2998],{},"For users who are deaf or hard of hearing:",[38,3000,2885,3001,3004,3005,2892,3007,3010,3011,2892,3013,3016,3017,2892,3019,3022],{},[44,3002,3003],{},"Captions & transcripts"," - Video content includes captions (where applicable)",[1639,3006],{},[44,3008,3009],{},"Text alternatives"," - Audio content has text transcripts",[1639,3012],{},[44,3014,3015],{},"No sound dependency"," - Information is never conveyed by sound alone",[1639,3018],{},[44,3020,3021],{},"Visual indicators"," - Use of visual cues instead of audio alerts",[97,3024,3026],{"id":3025},"cognitive-learning-accessibility","Cognitive & Learning Accessibility",[38,3028,3029],{},[44,3030,3031],{},"For users with cognitive, learning, or developmental disabilities:",[38,3033,2885,3034,3037,3038,2892,3040,3043,3044,2892,3046,3049,3050,2892,3052,3055,3056,2892,3058,3061,3062,2892,3064,3067,3068,2892,3070,3073],{},[44,3035,3036],{},"Plain language"," - Clear, simple language; jargon minimized where possible",[1639,3039],{},[44,3041,3042],{},"Consistent navigation"," - Consistent layout and functionality across pages",[1639,3045],{},[44,3047,3048],{},"Predictable patterns"," - Website behaves in expected, logical ways",[1639,3051],{},[44,3053,3054],{},"Error prevention"," - Forms validate before submission; clear error messages",[1639,3057],{},[44,3059,3060],{},"Readable structure"," - Clear headings, organized content, logical sections",[1639,3063],{},[44,3065,3066],{},"Visual hierarchy"," - Important information stands out; text is scannable",[1639,3069],{},[44,3071,3072],{},"Definitions provided"," - Technical or specialized terms are defined",[97,3075,3077],{"id":3076},"technical-accessibility","Technical Accessibility",[38,3079,2885,3080,3083,3084,2892,3086,3089,3090,2892,3092,3095,3096,2892,3098,3101,3102,2892,3104,3107,3108,2892,3110,3113,3114,2892,3116,3119],{},[44,3081,3082],{},"Semantic HTML5"," - Proper document structure for assistive technologies",[1639,3085],{},[44,3087,3088],{},"ARIA labels"," - ARIA attributes provide context and labels where needed",[1639,3091],{},[44,3093,3094],{},"Valid code"," - Website code validates to HTML5 standards",[1639,3097],{},[44,3099,3100],{},"Mobile responsive"," - Website works on all devices and screen sizes",[1639,3103],{},[44,3105,3106],{},"Page language"," - Page language declared in HTML",[1639,3109],{},[44,3111,3112],{},"Landmarks & regions"," - Proper use of HTML regions (header, nav, main, footer)",[1639,3115],{},[44,3117,3118],{},"Fast loading"," - Optimized performance for all users and connection speeds",[49,3121],{},[52,3123,3125],{"id":3124},"browser-assistive-technology-support","Browser & Assistive Technology Support",[97,3127,3129],{"id":3128},"supported-browsers","Supported Browsers",[38,3131,3132],{},"Our website is compatible with:",[105,3134,3135,3141,3146,3152,3157],{},[108,3136,3137,3140],{},[44,3138,3139],{},"Chrome"," - Latest and previous version",[108,3142,3143,3140],{},[44,3144,3145],{},"Firefox",[108,3147,3148,3151],{},[44,3149,3150],{},"Safari"," - Latest and previous version (macOS and iOS)",[108,3153,3154,3140],{},[44,3155,3156],{},"Edge",[108,3158,3159,3162],{},[44,3160,3161],{},"Mobile browsers"," - iOS Safari, Chrome Mobile, Samsung Internet",[97,3164,3166],{"id":3165},"compatible-assistive-technologies","Compatible Assistive Technologies",[38,3168,3169],{},"Our website works with:",[38,3171,3172],{},[44,3173,3174],{},"Screen Readers:",[105,3176,3177,3180,3183,3186,3189],{},[108,3178,3179],{},"JAWS (Windows)",[108,3181,3182],{},"NVDA (Windows, free)",[108,3184,3185],{},"VoiceOver (macOS and iOS)",[108,3187,3188],{},"TalkBack (Android)",[108,3190,3191],{},"Narrator (Windows)",[38,3193,3194],{},[44,3195,3196],{},"Magnification & Vision Tools:",[105,3198,3199,3202,3205,3208],{},[108,3200,3201],{},"Browser zoom (all browsers)",[108,3203,3204],{},"Windows Magnifier",[108,3206,3207],{},"macOS zoom",[108,3209,3210],{},"Third-party magnification software",[38,3212,3213],{},[44,3214,3215],{},"Voice & Dictation:",[105,3217,3218,3221,3224],{},[108,3219,3220],{},"Voice Control (Windows and macOS)",[108,3222,3223],{},"Voice Access (Android)",[108,3225,3226],{},"Built-in browser voice functionality",[38,3228,3229],{},[44,3230,3231],{},"Switch & Alternative Input:",[105,3233,3234,3237,3240,3243],{},[108,3235,3236],{},"Switch Control (iOS)",[108,3238,3239],{},"Eye tracking devices",[108,3241,3242],{},"Voice recognition software",[108,3244,3245],{},"Switch-compatible hardware",[38,3247,3248],{},[44,3249,3250],{},"Text-to-Speech:",[105,3252,3253,3256,3259,3262],{},[108,3254,3255],{},"Built-in browser readers",[108,3257,3258],{},"Third-party text-to-speech tools",[108,3260,3261],{},"Natural Reader",[108,3263,3264],{},"Voice control features",[97,3266,3268],{"id":3267},"mobile-accessibility","Mobile Accessibility",[38,3270,3271,3272,3274,3275,3277,3278,3280,3281,3283],{},"✓ Website is fully accessible on mobile devices",[1639,3273],{},"\n✓ Works with mobile screen readers (VoiceOver, TalkBack)",[1639,3276],{},"\n✓ Touch targets are appropriately sized (minimum 44x44 pixels)",[1639,3279],{},"\n✓ Responsive design works on all screen sizes",[1639,3282],{},"\n✓ Mobile browsers support keyboard navigation",[49,3285],{},[52,3287,3289],{"id":3288},"keyboard-navigation","Keyboard Navigation",[97,3291,3293],{"id":3292},"navigate-with-your-keyboard","Navigate With Your Keyboard",[38,3295,3296],{},"You can navigate our website entirely using your keyboard:",[3298,3299,3300,3317],"table",{},[3301,3302,3303],"thead",{},[3304,3305,3306,3312],"tr",{},[3307,3308,3309],"th",{},[44,3310,3311],{},"Key",[3307,3313,3314],{},[44,3315,3316],{},"Action",[3318,3319,3320,3331,3341,3351,3361,3371,3381],"tbody",{},[3304,3321,3322,3328],{},[3323,3324,3325],"td",{},[44,3326,3327],{},"Tab",[3323,3329,3330],{},"Move forward through interactive elements",[3304,3332,3333,3338],{},[3323,3334,3335],{},[44,3336,3337],{},"Shift + Tab",[3323,3339,3340],{},"Move backward through interactive elements",[3304,3342,3343,3348],{},[3323,3344,3345],{},[44,3346,3347],{},"Enter",[3323,3349,3350],{},"Activate buttons and links",[3304,3352,3353,3358],{},[3323,3354,3355],{},[44,3356,3357],{},"Space",[3323,3359,3360],{},"Select checkboxes, radio buttons, and buttons",[3304,3362,3363,3368],{},[3323,3364,3365],{},[44,3366,3367],{},"Arrow Keys",[3323,3369,3370],{},"Navigate through menus, select options, adjust sliders",[3304,3372,3373,3378],{},[3323,3374,3375],{},[44,3376,3377],{},"Escape",[3323,3379,3380],{},"Close modals, dropdowns, and menus",[3304,3382,3383,3388],{},[3323,3384,3385],{},[44,3386,3387],{},"Home\u002FEnd",[3323,3389,3390],{},"Jump to start\u002Fend of lists and pages",[97,3392,3394],{"id":3393},"skip-navigation","Skip Navigation",[38,3396,3397,3398,3400,3401,3404],{},"Press ",[44,3399,3327],{}," when you first load a page to access our ",[44,3402,3403],{},"\"Skip to Main Content\""," link, which allows you to:",[105,3406,3407,3410,3413],{},[108,3408,3409],{},"Jump directly to page main content",[108,3411,3412],{},"Skip repetitive header navigation",[108,3414,3415],{},"Save time navigating to what you need",[49,3417],{},[52,3419,3421],{"id":3420},"known-accessibility-limitations","Known Accessibility Limitations",[38,3423,3424],{},"While we work to make our website fully accessible, some limitations may exist:",[97,3426,3428],{"id":3427},"current-limitations","Current Limitations",[1083,3430,3431,3437,3443,3449],{},[108,3432,3433,3436],{},[44,3434,3435],{},"Video captions"," - Some embedded videos may not have captions (we're actively adding these)",[108,3438,3439,3442],{},[44,3440,3441],{},"PDF documents"," - Some downloadable PDFs may not be fully accessible (alternatives available)",[108,3444,3445,3448],{},[44,3446,3447],{},"Complex interactive features"," - Some advanced interactive elements may have limited keyboard support (we're improving these)",[108,3450,3451,3454],{},[44,3452,3453],{},"Third-party embedded content"," - Some external services may have accessibility limitations",[97,3456,3458],{"id":3457},"how-we-help","How We Help",[38,3460,3461],{},"For any content you cannot access:",[105,3463,3464,3470,3476,3482],{},[108,3465,3466,3469],{},[44,3467,3468],{},"Request alternatives"," - Contact us and we'll provide content in an accessible format",[108,3471,3472,3475],{},[44,3473,3474],{},"Ask for assistance"," - We can help you accomplish your task using alternative methods",[108,3477,3478,3481],{},[44,3479,3480],{},"Get text versions"," - We can convert PDFs and documents to accessible formats",[108,3483,3484,3487],{},[44,3485,3486],{},"Alternative descriptions"," - We can provide detailed descriptions of video content",[49,3489],{},[52,3491,3493],{"id":3492},"accessibility-testing-improvement","Accessibility Testing & Improvement",[97,3495,3497],{"id":3496},"how-we-test","How We Test",[38,3499,3500],{},"We regularly test our website for accessibility using:",[38,3502,3503],{},[44,3504,3505],{},"Automated Testing:",[105,3507,3508,3511,3514,3517],{},[108,3509,3510],{},"axe DevTools (automated accessibility scanner)",[108,3512,3513],{},"WAVE (web accessibility evaluation tool)",[108,3515,3516],{},"Lighthouse accessibility audit",[108,3518,3519],{},"Deque axe Engine",[38,3521,3522],{},[44,3523,3524],{},"Manual Testing:",[105,3526,3527,3530,3533,3536,3539],{},[108,3528,3529],{},"Human review by accessibility specialists",[108,3531,3532],{},"Keyboard-only navigation testing",[108,3534,3535],{},"Screen reader testing (NVDA, JAWS, VoiceOver)",[108,3537,3538],{},"Voice control and switch device testing",[108,3540,3541],{},"Real assistive technology testing",[38,3543,3544],{},[44,3545,3546],{},"User Testing:",[105,3548,3549,3552,3555],{},[108,3550,3551],{},"Feedback from users with disabilities",[108,3553,3554],{},"Community accessibility review",[108,3556,3557],{},"User experience testing with actual disabilities",[97,3559,3561],{"id":3560},"testing-frequency","Testing Frequency",[105,3563,3564,3570,3576],{},[108,3565,3566,3569],{},[44,3567,3568],{},"Quarterly"," - Automated accessibility testing",[108,3571,3572,3575],{},[44,3573,3574],{},"Semi-annually"," - Manual testing with assistive technologies",[108,3577,3578,3581],{},[44,3579,3580],{},"Annually"," - Comprehensive accessibility audit by external specialists",[97,3583,3585],{"id":3584},"continuous-improvement","Continuous Improvement",[38,3587,3588],{},"We're committed to ongoing accessibility improvements:",[105,3590,3591,3594,3597,3600,3603],{},[108,3592,3593],{},"Regular audits against WCAG 2.1 Level AA standards",[108,3595,3596],{},"Incorporation of user feedback",[108,3598,3599],{},"Testing with real assistive technologies",[108,3601,3602],{},"Staff training on accessibility best practices",[108,3604,3605],{},"Staying current with evolving accessibility guidelines",[97,3607,3609],{"id":3608},"accessibility-roadmap","Accessibility Roadmap",[38,3611,3612],{},"We're actively improving:",[105,3614,3615,3618,3621,3624,3627,3630],{},[108,3616,3617],{},"Adding captions to all video content (target: Q1 2026)",[108,3619,3620],{},"Enhancing form accessibility and error handling",[108,3622,3623],{},"Improving color contrast in specific areas",[108,3625,3626],{},"Expanding keyboard navigation support",[108,3628,3629],{},"Adding more ARIA labels where beneficial",[108,3631,3632],{},"Optimizing mobile accessibility further",[49,3634],{},[52,3636,3638],{"id":3637},"getting-help-requesting-accommodations","Getting Help & Requesting Accommodations",[97,3640,3642],{"id":3641},"report-accessibility-issues","Report Accessibility Issues",[38,3644,3645],{},"If you experience accessibility barriers or need assistance:",[38,3647,3648,1635,3650,3652,3654,3656],{},[44,3649,1634],{},[238,3651,241],{"href":240},[1639,3653],{},[44,3655,1643],{}," \"Accessibility Issue\" or \"Accessibility Request\"",[38,3658,3659],{},[44,3660,3661],{},"Include in your message:",[105,3663,3664,3667,3670,3673,3676],{},[108,3665,3666],{},"Description of the barrier or issue",[108,3668,3669],{},"Page where you encountered it (URL)",[108,3671,3672],{},"Browser and assistive technology you're using",[108,3674,3675],{},"Steps to reproduce the problem",[108,3677,3678],{},"How we can help",[38,3680,3681,3683],{},[44,3682,2008],{}," Within 24 hours",[97,3685,3687],{"id":3686},"request-alternative-formats","Request Alternative Formats",[38,3689,3690],{},"We can provide website content in alternative formats:",[105,3692,3693,3699,3705,3711,3717],{},[108,3694,3695,3698],{},[44,3696,3697],{},"Large print"," - Larger, high-contrast version",[108,3700,3701,3704],{},[44,3702,3703],{},"Text files"," - Content as .txt, .docx, or other formats",[108,3706,3707,3710],{},[44,3708,3709],{},"Audio descriptions"," - Audio explanations of video content",[108,3712,3713,3716],{},[44,3714,3715],{},"Simplified text"," - Plain language version of complex content",[108,3718,3719,3722],{},[44,3720,3721],{},"Braille"," - Braille versions of key documents (upon request)",[97,3724,3726],{"id":3725},"alternative-communication-methods","Alternative Communication Methods",[38,3728,3729],{},"We can also communicate with you via:",[105,3731,3732,3738,3744,3750],{},[108,3733,3734,3737],{},[44,3735,3736],{},"Phone call"," - Discuss accessibility needs verbally",[108,3739,3740,3743],{},[44,3741,3742],{},"Video relay"," - Video call with sign language interpreter",[108,3745,3746,3749],{},[44,3747,3748],{},"Text relay"," - Text-based communication",[108,3751,3752,3755],{},[44,3753,3754],{},"Email"," - Written correspondence at your pace",[38,3757,3758],{},"Just let us know your preferred method.",[49,3760],{},[52,3762,3764],{"id":3763},"accessibility-accommodations","Accessibility Accommodations",[97,3766,3768],{"id":3767},"what-we-can-provide","What We Can Provide",[38,3770,3771],{},"Beyond website accessibility, we can offer:",[38,3773,2885,3774,3777,3778,2892,3780,3783,3784,2892,3786,3789,3790,2892,3792,3795,3796,2892,3798,3801,3802,2892,3804,3807,3808,2892,3810,3813],{},[44,3775,3776],{},"Larger product images"," - High-resolution photos for detailed viewing",[1639,3779],{},[44,3781,3782],{},"Detailed descriptions"," - Written descriptions of product features and appearance",[1639,3785],{},[44,3787,3788],{},"Order assistance"," - Help completing your order if you have difficulty",[1639,3791],{},[44,3793,3794],{},"Payment alternatives"," - Assistance with payment if you have accessibility needs",[1639,3797],{},[44,3799,3800],{},"Delivery accommodations"," - Special arrangements for delivery address or timing",[1639,3803],{},[44,3805,3806],{},"Return assistance"," - Help with returns or warranty claims",[1639,3809],{},[44,3811,3812],{},"Customer support"," - Additional time or alternative methods for support inquiries",[97,3815,3817],{"id":3816},"how-to-request","How to Request",[38,3819,3820,3821,3823],{},"Email ",[238,3822,241],{"href":240}," with:",[105,3825,3826,3829,3832,3835],{},[108,3827,3828],{},"Your name and order number (if applicable)",[108,3830,3831],{},"Description of your accessibility needs",[108,3833,3834],{},"How we can accommodate you",[108,3836,3837],{},"Your preferred communication method",[49,3839],{},[52,3841,3843],{"id":3842},"frequently-asked-questions","Frequently Asked Questions",[2396,3845],{":items":3846},"[{\"label\":\"What if I cannot access something on your site?\",\"content\":\"Email support@elevenspectacles.com with details. We will either fix the issue or provide an alternative way to access the information.\"},{\"label\":\"Can I get products in different formats?\",\"content\":\"We can provide detailed product descriptions, larger images, or audio descriptions. Contact us with your needs.\"},{\"label\":\"Do you have phone support for accessibility questions?\",\"content\":\"Yes. Contact support@elevenspectacles.com and let us know you prefer a phone call. We will arrange it within 24 hours.\"},{\"label\":\"Is your website fully accessible?\",\"content\":\"We comply with WCAG 2.1 Level AA and EN 301 549 standards. Some third-party content may have limitations, but we provide workarounds.\"},{\"label\":\"How do I navigate using only a keyboard?\",\"content\":\"Press Tab to move through elements, Enter to activate links, and Space for buttons. See the Keyboard Navigation section above for details.\"},{\"label\":\"What screen readers do you support?\",\"content\":\"Our website works with JAWS, NVDA, VoiceOver, TalkBack, and other standard screen readers.\"},{\"label\":\"Can I request a specific accessibility feature?\",\"content\":\"Absolutely. Email support@elevenspectacles.com with your suggestion, and we will consider it for improvements.\"}]",[49,3848],{},[52,3850,3852],{"id":3851},"third-party-content-services","Third-Party Content & Services",[97,3854,3856],{"id":3855},"limitations","Limitations",[38,3858,3859],{},"Some content on our website may be from third parties:",[105,3861,3862,3868,3874,3880],{},[108,3863,3864,3867],{},[44,3865,3866],{},"Stripe payment processing"," - Has its own accessibility features",[108,3869,3870,3873],{},[44,3871,3872],{},"DPD\u002FDHL tracking"," - Third-party tracking system (links to their accessible platform)",[108,3875,3876,3879],{},[44,3877,3878],{},"PostHog analytics"," - Tracks anonymized data (non-intrusive)",[108,3881,3882,3885],{},[44,3883,3884],{},"External links"," - Linked websites have their own accessibility levels",[97,3887,3889],{"id":3888},"our-responsibility","Our Responsibility",[38,3891,3892],{},"We:",[105,3894,3895,3898,3901,3904],{},[108,3896,3897],{},"Work with accessible third-party providers",[108,3899,3900],{},"Test third-party accessibility",[108,3902,3903],{},"Provide alternatives when needed",[108,3905,3906],{},"Support you in accessing third-party services",[38,3908,3909,3910,3912],{},"We do ",[44,3911,143],{}," control third-party accessibility completely, but we ensure your experience with us is accessible.",[49,3914],{},[52,3916,3918],{"id":3917},"accessibility-complaints-rights","Accessibility Complaints & Rights",[97,3920,3922],{"id":3921},"your-rights-under-eu-law","Your Rights Under EU Law",[38,3924,3925,3926,3929],{},"Under ",[44,3927,3928],{},"Directive 2016\u002F2102",", you have the right to:",[105,3931,3932,3935,3938,3941,3944],{},[108,3933,3934],{},"Access our website with equal ease",[108,3936,3937],{},"Request alternative formats of information",[108,3939,3940],{},"File complaints about accessibility barriers",[108,3942,3943],{},"Participate fully in digital transactions",[108,3945,3946],{},"Expect regular accessibility reviews",[97,3948,3950],{"id":3949},"filing-a-complaint","Filing a Complaint",[38,3952,3953,3956],{},[44,3954,3955],{},"First step:"," Contact us to give us a chance to fix it",[38,3958,3959,1635,3961,3963,3965,3967],{},[44,3960,1634],{},[238,3962,241],{"href":240},[1639,3964],{},[44,3966,1643],{}," \"Accessibility Complaint\"",[38,3969,3970,3973],{},[44,3971,3972],{},"If unresolved:"," File with your national accessibility authority",[97,3975,3977],{"id":3976},"national-accessibility-authorities","National Accessibility Authorities",[38,3979,3980],{},[44,3981,3982],{},"Bulgaria:",[105,3984,3985,3988],{},[108,3986,3987],{},"Commission for Personal Data Protection",[108,3989,3990],{},[238,3991,2058],{"href":2058,"rel":3992},[695],[38,3994,3995],{},[44,3996,3997],{},"Other EU Countries:",[105,3999,4000],{},[108,4001,1735,4002],{},[238,4003,1738],{"href":1738,"rel":4004},[695],[97,4006,4008],{"id":4007},"eu-wide-complaint-mechanism","EU-Wide Complaint Mechanism",[38,4010,4011],{},"For complaints about website accessibility:",[105,4013,4014,4021],{},[108,4015,4016],{},[238,4017,4020],{"href":4018,"rel":4019},"https:\u002F\u002Fec.europa.eu\u002Fsocial\u002Fmain.jsp?catId=1548",[695],"European Accessibility Act Resources",[108,4022,4023],{},"Contact your national supervisory authority",[49,4025],{},[52,4027,4029],{"id":4028},"accessibility-statement-details","Accessibility Statement Details",[97,4031,4033],{"id":4032},"scope","Scope",[38,4035,4036],{},"This accessibility statement applies to:",[105,4038,4039,4042,4045,4048,4051],{},[108,4040,4041],{},"elevenspectacles.com website (all pages)",[108,4043,4044],{},"All subpages and content",[108,4046,4047],{},"Product catalog and checkout",[108,4049,4050],{},"Support and legal pages",[108,4052,4053],{},"Mobile responsive versions",[38,4055,4056],{},[44,4057,4058],{},"Not included:",[105,4060,4061,4064,4067],{},[108,4062,4063],{},"Third-party websites and services",[108,4065,4066],{},"Archived pages (older than 2 years)",[108,4068,4069],{},"User-uploaded content (customer reviews, etc.)",[97,4071,4073],{"id":4072},"assessment-information","Assessment Information",[38,4075,4076,2091,4079,4081,2091,4084,4086,4089,4090,4092,4095],{},[44,4077,4078],{},"Last accessibility review:",[1639,4080],{},[44,4082,4083],{},"Last accessibility audit:",[1639,4085],{},[44,4087,4088],{},"Next scheduled review:"," April 7, 2026",[1639,4091],{},[44,4093,4094],{},"Next scheduled audit:"," January 7, 2027",[38,4097,4098],{},[44,4099,4100],{},"Assessment method:",[105,4102,4103,4106,4109,4112,4115],{},[108,4104,4105],{},"WCAG 2.1 Level AA guidelines",[108,4107,4108],{},"EN 301 549 v3.2.1 standards",[108,4110,4111],{},"Automated accessibility testing",[108,4113,4114],{},"Manual testing with assistive technologies",[108,4116,4117],{},"User accessibility feedback",[38,4119,4120,4123],{},[44,4121,4122],{},"Compliance level:"," WCAG 2.1 Level AA, EN 301 549",[49,4125],{},[52,4127,4129],{"id":4128},"technical-details","Technical Details",[97,4131,4133],{"id":4132},"accessibility-technology-stack","Accessibility Technology Stack",[105,4135,4136,4141,4147,4153,4159],{},[108,4137,4138,4140],{},[44,4139,3082],{}," - Proper document structure",[108,4142,4143,4146],{},[44,4144,4145],{},"ARIA"," - Accessible Rich Internet Applications labels and roles",[108,4148,4149,4152],{},[44,4150,4151],{},"CSS3"," - Properly structured styling with accessible patterns",[108,4154,4155,4158],{},[44,4156,4157],{},"JavaScript"," - Keyboard and screen reader accessible",[108,4160,4161,4164],{},[44,4162,4163],{},"Responsive Design"," - Works on all screen sizes",[97,4166,4168],{"id":4167},"standards-we-follow","Standards We Follow",[105,4170,4171,4177,4182,4188],{},[108,4172,4173,4176],{},[44,4174,4175],{},"WCAG 2.1 Level AA"," - World Wide Web Consortium guidelines",[108,4178,4179,4181],{},[44,4180,2734],{}," - European accessibility standard",[108,4183,4184,4187],{},[44,4185,4186],{},"Section 508"," - US accessibility requirements",[108,4189,4190,4193],{},[44,4191,4192],{},"ATAG 2.0"," - Authoring tools accessibility guidelines",[49,4195],{},[52,4197,4199],{"id":4198},"contact-us","Contact Us",[97,4201,4203],{"id":4202},"accessibility-support","Accessibility Support",[38,4205,4206,1635,4208,4210,4212,4214],{},[44,4207,1634],{},[238,4209,241],{"href":240},[1639,4211],{},[44,4213,1643],{}," \"Accessibility Issue,\" \"Accessibility Question,\" or \"Accessibility Request\"",[38,4216,4217],{},[44,4218,4219],{},"What to include:",[105,4221,4222,4225,4228,4231,4234],{},[108,4223,4224],{},"Your name and contact information",[108,4226,4227],{},"Description of the issue or request",[108,4229,4230],{},"Page URL (if applicable)",[108,4232,4233],{},"Browser and assistive technology (if applicable)",[108,4235,4236],{},"Preferred communication method",[38,4238,4239,2009],{},[44,4240,2008],{},[97,4242,4244],{"id":4243},"alternative-contact-methods","Alternative Contact Methods",[38,4246,4247],{},"We can communicate via:",[105,4249,4250,4253,4256,4259],{},[108,4251,4252],{},"Phone call (arrange by email)",[108,4254,4255],{},"Video call with interpreter",[108,4257,4258],{},"Text relay service",[108,4260,4261],{},"Email (preferred communication)",[49,4263],{},[52,4265,4267],{"id":4266},"related-policies-resources","Related Policies & Resources",[97,4269,4271],{"id":4270},"related-legal-documents","Related Legal Documents",[38,4273,4274],{},"Learn more about our commitments and policies:",[105,4276,4277,4281,4285,4289,4294],{},[108,4278,4279],{},[238,4280,454],{"href":453},[108,4282,4283],{},[238,4284,459],{"href":458},[108,4286,4287],{},[238,4288,6],{"href":2266},[108,4290,4291],{},[238,4292,4293],{"href":2146},"Company Imprint",[108,4295,4296],{},[238,4297,4298],{"href":2152},"Copyright & IP Rights",[97,4300,4302],{"id":4301},"external-accessibility-resources","External Accessibility Resources",[38,4304,4305],{},[44,4306,4307],{},"Official Standards:",[105,4309,4310,4317,4324],{},[108,4311,4312],{},[238,4313,4316],{"href":4314,"rel":4315},"https:\u002F\u002Fwww.w3.org\u002FWAI\u002F",[695],"Web Accessibility Initiative (W3C)",[108,4318,4319],{},[238,4320,4323],{"href":4321,"rel":4322},"https:\u002F\u002Fwww.w3.org\u002FWAI\u002FWCAG21\u002Fquickref\u002F",[695],"WCAG 2.1 Guidelines",[108,4325,4326],{},[238,4327,4330],{"href":4328,"rel":4329},"https:\u002F\u002Fwww.etsi.org\u002Fdeliver\u002Fetsi_en\u002F301500_301599\u002F301549\u002F03.02.01_60\u002Fen_301549v030201p.pdf",[695],"EN 301 549 Standard",[38,4332,4333],{},[44,4334,4335],{},"Learning Resources:",[105,4337,4338,4346,4354],{},[108,4339,4340,4345],{},[238,4341,4344],{"href":4342,"rel":4343},"https:\u002F\u002Fwebaim.org\u002F",[695],"WebAIM"," - Web accessibility information",[108,4347,4348,4353],{},[238,4349,4352],{"href":4350,"rel":4351},"https:\u002F\u002Fwww.a11yproject.com\u002F",[695],"The A11Y Project"," - Community-driven accessibility project",[108,4355,4356,4361],{},[238,4357,4360],{"href":4358,"rel":4359},"https:\u002F\u002Fwww.section508.gov\u002F",[695],"Accessibility Guidelines"," - Section 508 guidelines",[38,4363,4364],{},[44,4365,4366],{},"Testing Tools:",[105,4368,4369,4377,4385],{},[108,4370,4371,4376],{},[238,4372,4375],{"href":4373,"rel":4374},"https:\u002F\u002Fwww.deque.com\u002Faxe\u002Fdevtools\u002F",[695],"axe DevTools"," - Accessibility scanner",[108,4378,4379,4384],{},[238,4380,4383],{"href":4381,"rel":4382},"https:\u002F\u002Fwave.webaim.org\u002F",[695],"WAVE"," - Web accessibility evaluation tool",[108,4386,4387,4392],{},[238,4388,4391],{"href":4389,"rel":4390},"https:\u002F\u002Fdevelopers.google.com\u002Fweb\u002Ftools\u002Flighthouse",[695],"Lighthouse"," - Chrome audit tool",[38,4394,4395],{},[44,4396,4397],{},"Communities:",[105,4399,4400,4407],{},[108,4401,4402],{},[238,4403,4406],{"href":4404,"rel":4405},"https:\u002F\u002Fwww.inclusivedesigncomm.com\u002F",[695],"Inclusive Design Community",[108,4408,4409],{},[238,4410,4413],{"href":4411,"rel":4412},"https:\u002F\u002Fwww.a11y-101.com\u002Fcommunity",[695],"A11y Slack Community",[49,4415],{},[52,4417,4419],{"id":4418},"our-commitment","Our Commitment",[38,4421,4422],{},"At Eleven Spectacles, accessibility is not an afterthought-it's a core value. We believe everyone should have equal access to our website and products.",[38,4424,4425],{},"We're committed to:",[105,4427,4428,4434,4440,4446,4452],{},[108,4429,4430,4433],{},[44,4431,4432],{},"Continuous improvement"," - Regular testing and updates",[108,4435,4436,4439],{},[44,4437,4438],{},"User feedback"," - Listening to accessibility needs",[108,4441,4442,4445],{},[44,4443,4444],{},"Transparency"," - Being honest about our current state",[108,4447,4448,4451],{},[44,4449,4450],{},"Responsiveness"," - Quick resolution of accessibility issues",[108,4453,4454,4457],{},[44,4455,4456],{},"Education"," - Training our team on accessibility best practices",[49,4459],{},[38,4461,4462,2085,4464,4466,2091,4468,4470,2091,4472,4474,2091,4477,4479,4089],{},[44,4463,2084],{},[1639,4465],{},[44,4467,2090],{},[1639,4469],{},[44,4471,2096],{},[1639,4473],{},[44,4475,4476],{},"Last Accessibility Review:",[1639,4478],{},[44,4480,4481],{},"Next Scheduled Review:",[38,4483,4484],{},[44,4485,4486],{},"Compliance Standards:",[105,4488,4489,4491,4493,4496],{},[108,4490,4175],{},[108,4492,2734],{},[108,4494,4495],{},"EU Directive 2016\u002F2102 (Web Accessibility Directive)",[108,4497,4498],{},"Section 508 (US ADA)",[49,4500],{},[38,4502,4503,4504,4508],{},"If you have any accessibility questions or concerns, please contact us at ",[44,4505,4506],{},[238,4507,241],{"href":240},". We're here to help.",{"title":2155,"searchDepth":2156,"depth":2156,"links":4510},[4511,4516,4520,4527,4532,4536,4540,4546,4551,4555,4556,4560,4566,4570,4574,4578,4582],{"id":2706,"depth":2156,"text":2707,"children":4512},[4513,4514,4515],{"id":2710,"depth":2162,"text":2711},{"id":2727,"depth":2162,"text":2728},{"id":2741,"depth":2162,"text":2742},{"id":2768,"depth":2156,"text":2769,"children":4517},[4518,4519],{"id":2772,"depth":2162,"text":2773},{"id":2849,"depth":2162,"text":2850},{"id":2872,"depth":2156,"text":2873,"children":4521},[4522,4523,4524,4525,4526],{"id":2876,"depth":2162,"text":2877},{"id":2935,"depth":2162,"text":2936},{"id":2992,"depth":2162,"text":2993},{"id":3025,"depth":2162,"text":3026},{"id":3076,"depth":2162,"text":3077},{"id":3124,"depth":2156,"text":3125,"children":4528},[4529,4530,4531],{"id":3128,"depth":2162,"text":3129},{"id":3165,"depth":2162,"text":3166},{"id":3267,"depth":2162,"text":3268},{"id":3288,"depth":2156,"text":3289,"children":4533},[4534,4535],{"id":3292,"depth":2162,"text":3293},{"id":3393,"depth":2162,"text":3394},{"id":3420,"depth":2156,"text":3421,"children":4537},[4538,4539],{"id":3427,"depth":2162,"text":3428},{"id":3457,"depth":2162,"text":3458},{"id":3492,"depth":2156,"text":3493,"children":4541},[4542,4543,4544,4545],{"id":3496,"depth":2162,"text":3497},{"id":3560,"depth":2162,"text":3561},{"id":3584,"depth":2162,"text":3585},{"id":3608,"depth":2162,"text":3609},{"id":3637,"depth":2156,"text":3638,"children":4547},[4548,4549,4550],{"id":3641,"depth":2162,"text":3642},{"id":3686,"depth":2162,"text":3687},{"id":3725,"depth":2162,"text":3726},{"id":3763,"depth":2156,"text":3764,"children":4552},[4553,4554],{"id":3767,"depth":2162,"text":3768},{"id":3816,"depth":2162,"text":3817},{"id":3842,"depth":2156,"text":3843},{"id":3851,"depth":2156,"text":3852,"children":4557},[4558,4559],{"id":3855,"depth":2162,"text":3856},{"id":3888,"depth":2162,"text":3889},{"id":3917,"depth":2156,"text":3918,"children":4561},[4562,4563,4564,4565],{"id":3921,"depth":2162,"text":3922},{"id":3949,"depth":2162,"text":3950},{"id":3976,"depth":2162,"text":3977},{"id":4007,"depth":2162,"text":4008},{"id":4028,"depth":2156,"text":4029,"children":4567},[4568,4569],{"id":4032,"depth":2162,"text":4033},{"id":4072,"depth":2162,"text":4073},{"id":4128,"depth":2156,"text":4129,"children":4571},[4572,4573],{"id":4132,"depth":2162,"text":4133},{"id":4167,"depth":2162,"text":4168},{"id":4198,"depth":2156,"text":4199,"children":4575},[4576,4577],{"id":4202,"depth":2162,"text":4203},{"id":4243,"depth":2162,"text":4244},{"id":4266,"depth":2156,"text":4267,"children":4579},[4580,4581],{"id":4270,"depth":2162,"text":4271},{"id":4301,"depth":2162,"text":4302},{"id":4418,"depth":2156,"text":4419},"Our commitment to digital accessibility and WCAG 2.1 Level AA compliance",{},"WCAG 2.1 Level AA compliant accessibility statement. Keyboard navigation, screen reader support, and disability access for luxury eyewear.","\u002Fresources\u002Flegal\u002Faccessibility-statement",[4588,4593],{"type":4589,"name":2678,"description":4590,"inLanguage":4591,"datePublished":4592,"dateModified":4592},"WebPage","WCAG 2.1 Level AA accessibility compliance statement for Eleven Spectacles","en","2026-01-07",{"type":2269,"mainEntity":4594},[4595,4599,4603,4607,4611],{"type":2272,"name":4596,"acceptedAnswer":4597},"Is your website accessible?",{"type":2275,"text":4598},"Yes, Eleven Spectacles is WCAG 2.1 Level AA compliant and meets EN 301 549 EU accessibility standards. We are committed to accessibility for all users.",{"type":2272,"name":4600,"acceptedAnswer":4601},"Can I navigate using only a keyboard?",{"type":2275,"text":4602},"Yes, full keyboard navigation is supported. Use Tab to navigate, Enter to activate links\u002Fbuttons, Escape to close menus. Skip links allow jumping to main content.",{"type":2272,"name":4604,"acceptedAnswer":4605},"Do you support screen readers?",{"type":2275,"text":4606},"Yes, our website works with all major screen readers including JAWS, NVDA, and VoiceOver. All content has proper semantic markup and alternative text.",{"type":2272,"name":4608,"acceptedAnswer":4609},"What accessibility features are available?",{"type":2275,"text":4610},"Features include high contrast text, resizable fonts, alt text for images, captions for videos, accessible forms, skip links, and support for assistive technology.",{"type":2272,"name":4612,"acceptedAnswer":4613},"How can I report accessibility issues?",{"type":2275,"text":4614},"Please contact support@elevenspectacles.com with details about any accessibility barriers. We respond to all reports within 24 hours and work to resolve issues quickly.",{"title":2678,"description":4583},{"loc":4586,"lastmod":4592},"resources\u002Flegal\u002Faccessibility-statement","V3HfrMgoa0Y35WYb_-51ZGe7iElVQ6CYDBoe0rSNR4o",{"id":4620,"title":459,"author":7,"body":4621,"category":2259,"description":6729,"extension":2261,"meta":6730,"metaDescription":6731,"metaTitle":6732,"navigation":2265,"ogImage":7,"path":458,"publishedAt":7,"reading_time":7,"robots":7,"schema":6733,"schemaOrg":7,"seo":6756,"sitemap":6757,"stem":6758,"updatedAt":4592,"__hash__":6759},"resources_legal_en\u002Fresources\u002Flegal\u002Fcookie-policy.md",{"type":9,"value":4622,"toc":6649},[4623,4637,4640,4642,4646,4650,4653,4670,4674,4677,4709,4713,4718,4729,4734,4745,4747,4751,4754,4774,4778,4781,4783,4787,4791,4798,4818,4822,4825,4829,4920,4924,4931,4933,4937,4940,4943,4963,4967,4970,4993,4997,5027,5032,5049,5054,5068,5073,5090,5093,5098,5131,5134,5136,5140,5143,5146,5163,5167,5172,5199,5204,5221,5231,5235,5258,5263,5277,5283,5290,5294,5317,5322,5337,5342,5352,5355,5362,5384,5386,5390,5393,5396,5413,5416,5475,5478,5489,5492,5495,5497,5501,5505,5508,5513,5521,5526,5537,5542,5550,5554,5561,5565,5568,5586,5588,5592,5596,5599,5604,5609,5614,5619,5624,5629,5634,5639,5643,5646,5660,5665,5673,5677,5680,5697,5699,5703,5707,5710,5721,5725,5730,5744,5749,5764,5768,5771,5782,5784,5788,5792,5795,5813,5817,5831,5835,5852,5854,5858,5862,5865,5870,5884,5889,5900,5903,5905,5909,5913,5988,5992,6003,6007,6010,6012,6016,6019,6022,6052,6056,6062,6068,6078,6084,6090,6092,6096,6100,6103,6107,6191,6195,6200,6225,6230,6281,6285,6352,6354,6356,6364,6374,6384,6392,6400,6414,6422,6433,6441,6449,6457,6459,6463,6467,6470,6484,6490,6494,6497,6508,6510,6512,6516,6527,6531,6542,6546,6551,6561,6563,6565,6568,6590,6592,6596,6601,6630,6632,6644],[12,4624,4626,4630,4633],{"className":4625},[15,16,17,18],[20,4627],{"icon":4628,"label":4629,"variant":24},"i-heroicons-hand-raised","Your Choice",[20,4631],{"icon":31,"label":4632,"variant":24},"GDPR Compliant",[20,4634],{"icon":4635,"label":4636,"variant":24},"i-heroicons-eye-slash","No Tracking",[38,4638,4639],{},"This Cookie Policy explains what cookies are, how Eleven Spectacles uses them on our website, and how you can manage your cookie preferences.",[49,4641],{},[52,4643,4645],{"id":4644},"what-are-cookies","What Are Cookies?",[97,4647,4649],{"id":4648},"definition","Definition",[38,4651,4652],{},"Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They serve to:",[105,4654,4655,4658,4661,4664,4667],{},[108,4656,4657],{},"Remember your preferences and settings",[108,4659,4660],{},"Track your browsing behavior",[108,4662,4663],{},"Improve your user experience",[108,4665,4666],{},"Measure website performance",[108,4668,4669],{},"Deliver targeted advertising",[97,4671,4673],{"id":4672},"cookie-components","Cookie Components",[38,4675,4676],{},"A cookie typically contains:",[105,4678,4679,4685,4691,4697,4703],{},[108,4680,4681,4684],{},[44,4682,4683],{},"Name"," - Identifier for the cookie",[108,4686,4687,4690],{},[44,4688,4689],{},"Value"," - Data stored in the cookie",[108,4692,4693,4696],{},[44,4694,4695],{},"Domain"," - Website that set the cookie",[108,4698,4699,4702],{},[44,4700,4701],{},"Path"," - Location on website where cookie applies",[108,4704,4705,4708],{},[44,4706,4707],{},"Expiration"," - When the cookie expires",[97,4710,4712],{"id":4711},"types-of-cookies-by-duration","Types of Cookies by Duration",[38,4714,4715],{},[44,4716,4717],{},"Session Cookies:",[105,4719,4720,4723,4726],{},[108,4721,4722],{},"Deleted when you close your browser",[108,4724,4725],{},"Temporary storage",[108,4727,4728],{},"Used for shopping carts, login sessions",[38,4730,4731],{},[44,4732,4733],{},"Persistent Cookies:",[105,4735,4736,4739,4742],{},[108,4737,4738],{},"Remain on your device after you close the browser",[108,4740,4741],{},"Set to expire on a specific date",[108,4743,4744],{},"Used for remembering preferences, login information",[49,4746],{},[52,4748,4750],{"id":4749},"how-we-use-cookies","How We Use Cookies",[38,4752,4753],{},"At Eleven Spectacles, we respect your privacy:",[105,4755,4756,4762,4767],{},[108,4757,4758,4761],{},[44,4759,4760],{},"Analytics tracking is cookieless"," and anonymous by default (no consent needed)",[108,4763,4764],{},[44,4765,4766],{},"Marketing cookies require your explicit consent",[108,4768,4769,4770],{},"You have full control through our ",[238,4771,4773],{"href":4772},"\u002Fcookie-settings","Cookie Settings",[97,4775,4777],{"id":4776},"cookie-categories","Cookie Categories",[38,4779,4780],{},"We use cookies and tracking in the following categories:",[49,4782],{},[52,4784,4786],{"id":4785},"_1-essential-necessary-cookies","1. Essential \u002F Necessary Cookies",[97,4788,4790],{"id":4789},"what-they-do","What They Do",[38,4792,4793,4794,4797],{},"Essential cookies are ",[44,4795,4796],{},"required"," for our website to function properly. They enable:",[105,4799,4800,4803,4806,4809,4812,4815],{},[108,4801,4802],{},"Secure checkout process",[108,4804,4805],{},"Shopping cart functionality",[108,4807,4808],{},"Session management",[108,4810,4811],{},"Account login and security",[108,4813,4814],{},"Form data preservation",[108,4816,4817],{},"Load balancing",[97,4819,4821],{"id":4820},"legal-basis","Legal Basis",[38,4823,4824],{},"These cookies are necessary for contract performance and do NOT require consent under GDPR. They are always enabled.",[97,4826,4828],{"id":4827},"examples","Examples",[3298,4830,4831,4855],{},[3301,4832,4833],{},[3304,4834,4835,4840,4845,4850],{},[3307,4836,4837],{},[44,4838,4839],{},"Cookie",[3307,4841,4842],{},[44,4843,4844],{},"Purpose",[3307,4846,4847],{},[44,4848,4849],{},"Duration",[3307,4851,4852],{},[44,4853,4854],{},"Provider",[3318,4856,4857,4871,4883,4895,4908],{},[3304,4858,4859,4862,4865,4868],{},[3323,4860,4861],{},"Session ID",[3323,4863,4864],{},"Maintains your browsing session",[3323,4866,4867],{},"Session",[3323,4869,4870],{},"Eleven Spectacles",[3304,4872,4873,4876,4879,4881],{},[3323,4874,4875],{},"Shopping Cart",[3323,4877,4878],{},"Stores items you've selected",[3323,4880,4867],{},[3323,4882,4870],{},[3304,4884,4885,4888,4891,4893],{},[3323,4886,4887],{},"Security Token",[3323,4889,4890],{},"Prevents CSRF attacks",[3323,4892,4867],{},[3323,4894,4870],{},[3304,4896,4897,4900,4903,4906],{},[3323,4898,4899],{},"Language Preference",[3323,4901,4902],{},"Remembers your language choice",[3323,4904,4905],{},"1 year",[3323,4907,4870],{},[3304,4909,4910,4913,4916,4918],{},[3323,4911,4912],{},"HTTPS Enforcement",[3323,4914,4915],{},"Ensures secure connection",[3323,4917,4867],{},[3323,4919,4870],{},[97,4921,4923],{"id":4922},"your-control","Your Control",[38,4925,4926,4927,4930],{},"You ",[44,4928,4929],{},"cannot"," disable essential cookies-they're necessary for the website to work. However, most browsers allow you to be notified when cookies are being set or to refuse all cookies (which may affect website functionality).",[49,4932],{},[52,4934,4936],{"id":4935},"_2-analytics-cookies","2. Analytics Cookies",[97,4938,4790],{"id":4939},"what-they-do-1",[38,4941,4942],{},"Analytics cookies help us understand how visitors use our website. They measure:",[105,4944,4945,4948,4951,4954,4957,4960],{},[108,4946,4947],{},"Pages visited",[108,4949,4950],{},"Time spent on each page",[108,4952,4953],{},"Click patterns and navigation",[108,4955,4956],{},"Device and browser information",[108,4958,4959],{},"Geographic location (anonymized)",[108,4961,4962],{},"Referral sources",[97,4964,4966],{"id":4965},"how-we-use-analytics","How We Use Analytics",[38,4968,4969],{},"We use analytics to:",[105,4971,4972,4975,4978,4981,4984,4987],{},[108,4973,4974],{},"Identify popular content",[108,4976,4977],{},"Improve website usability",[108,4979,4980],{},"Fix broken pages",[108,4982,4983],{},"Optimize performance",[108,4985,4986],{},"Understand user behavior patterns",[108,4988,4989,4992],{},[44,4990,4991],{},"Anonymously"," - we do NOT identify individual users",[97,4994,4996],{"id":4995},"posthog-analytics-cookieless-tracking","PostHog Analytics (Cookieless Tracking)",[38,4998,4999,5002,5003,5005,5008,5009,5011,5014,5015,5017,5020,5021,5023,5026],{},[44,5000,5001],{},"Provider:"," PostHog (EU-hosted)",[1639,5004],{},[44,5006,5007],{},"Type:"," Cookieless analytics",[1639,5010],{},[44,5012,5013],{},"Data Collected:"," Anonymous browsing patterns",[1639,5016],{},[44,5018,5019],{},"Legal Basis:"," Legitimate interest (GDPR compliant)",[1639,5022],{},[44,5024,5025],{},"Consent Required:"," No (anonymous by default)",[38,5028,5029],{},[44,5030,5031],{},"How it works:",[105,5033,5034,5037,5040,5043,5046],{},[108,5035,5036],{},"Uses privacy-preserving server-side hash instead of cookies",[108,5038,5039],{},"Hash generated from: IP address, browser user agent, and daily rotating salt",[108,5041,5042],{},"Cannot track you across days or identify you personally",[108,5044,5045],{},"Data is fully anonymized and aggregated",[108,5047,5048],{},"Daily salt is deleted after event processing",[38,5050,5051],{},[44,5052,5053],{},"Your data is never:",[105,5055,5056,5059,5062,5065],{},[108,5057,5058],{},"Sold to third parties",[108,5060,5061],{},"Used for personal profiling",[108,5063,5064],{},"Shared with advertisers",[108,5066,5067],{},"Tracked across sessions or devices",[38,5069,5070],{},[44,5071,5072],{},"What makes it privacy-friendly:",[105,5074,5075,5078,5081,5084,5087],{},[108,5076,5077],{},"No personal data stored in your browser",[108,5079,5080],{},"Cannot track you across different websites",[108,5082,5083],{},"Cannot link your activity across multiple days",[108,5085,5086],{},"Server hash is irreversible - we cannot extract your IP or user agent from it",[108,5088,5089],{},"Complies with GDPR without requiring consent",[97,5091,4923],{"id":5092},"your-control-1",[38,5094,5095],{},[44,5096,5097],{},"Opt-out options:",[1083,5099,5100,5108,5114,5120],{},[108,5101,5102,5104,5105,5107],{},[44,5103,4773],{},": Visit ",[238,5106,4773],{"href":4772}," and disable analytics tracking",[108,5109,5110,5113],{},[44,5111,5112],{},"Do Not Track",": Enable \"Do Not Track\" in your browser settings",[108,5115,5116,5119],{},[44,5117,5118],{},"Browser Settings",": Disable JavaScript (may affect website functionality)",[108,5121,5122,5125,5126,5130],{},[44,5123,5124],{},"Direct Request",": Contact us at ",[238,5127,5129],{"href":5128},"mailto:privacy@elevenspectacles.com","privacy@elevenspectacles.com"," to request exclusion",[38,5132,5133],{},"When you opt-out, PostHog will stop collecting any analytics data from your visits.",[49,5135],{},[52,5137,5139],{"id":5138},"_3-marketing-advertising-cookies","3. Marketing & Advertising Cookies",[97,5141,4790],{"id":5142},"what-they-do-2",[38,5144,5145],{},"Marketing cookies help us deliver relevant advertising and measure campaign effectiveness. They:",[105,5147,5148,5151,5154,5157,5160],{},[108,5149,5150],{},"Track conversions from ads",[108,5152,5153],{},"Remember your interests",[108,5155,5156],{},"Show relevant products",[108,5158,5159],{},"Measure ad performance",[108,5161,5162],{},"Enable remarketing campaigns",[97,5164,5166],{"id":5165},"providers-services","Providers & Services",[5168,5169,5171],"h4",{"id":5170},"google-tag-manager-gtm","Google Tag Manager (GTM)",[38,5173,5174,5176,5177,5179,5182,5183,5185,5187,5188,5190,5193,5194,5196,5198],{},[44,5175,5001],{}," Google",[1639,5178],{},[44,5180,5181],{},"Purpose:"," Deploy marketing tags and track events",[1639,5184],{},[44,5186,5013],{}," User behavior, conversions, interactions",[1639,5189],{},[44,5191,5192],{},"Retention:"," Varies by specific tags (typically 2 years)",[1639,5195],{},[44,5197,5019],{}," Consent (required)",[38,5200,5201],{},[44,5202,5203],{},"What GTM tracks:",[105,5205,5206,5209,5212,5215,5218],{},[108,5207,5208],{},"Page views and events",[108,5210,5211],{},"Add-to-cart actions",[108,5213,5214],{},"Purchase conversions",[108,5216,5217],{},"Form submissions",[108,5219,5220],{},"Video views",[38,5222,5223,1635,5226],{},[44,5224,5225],{},"Google's privacy:",[238,5227,5230],{"href":5228,"rel":5229},"https:\u002F\u002Fpolicies.google.com\u002Fprivacy",[695],"Google Privacy Policy",[5168,5232,5234],{"id":5233},"google-ads-cookies","Google Ads Cookies",[38,5236,5237,5176,5239,5241,5243,5244,5246,5248,5249,5251,5253,5254,5256,5198],{},[44,5238,5001],{},[1639,5240],{},[44,5242,5181],{}," Measure advertising effectiveness, show relevant ads",[1639,5245],{},[44,5247,5013],{}," Conversion data, audience interests, demographics",[1639,5250],{},[44,5252,5192],{}," 90+ days",[1639,5255],{},[44,5257,5019],{},[38,5259,5260],{},[44,5261,5262],{},"What Google Ads tracks:",[105,5264,5265,5268,5271,5274],{},[108,5266,5267],{},"Ad clicks and impressions",[108,5269,5270],{},"Product purchases",[108,5272,5273],{},"Website conversions",[108,5275,5276],{},"Audience segmentation",[38,5278,5279,5282],{},[44,5280,5281],{},"Remarketing:"," Google may show you Eleven Spectacles ads on other websites based on your visit to us.",[38,5284,5285,1635,5287],{},[44,5286,5225],{},[238,5288,5230],{"href":5228,"rel":5289},[695],[5168,5291,5293],{"id":5292},"meta-pixel-facebook-pixel","Meta Pixel (Facebook Pixel)",[38,5295,5296,5298,5299,5301,5303,5304,5306,5308,5309,5311,5253,5313,5315,5198],{},[44,5297,5001],{}," Meta Platforms, Inc.",[1639,5300],{},[44,5302,5181],{}," Measure advertising effectiveness, track conversions, create audiences",[1639,5305],{},[44,5307,5013],{}," Conversion events, audience interests, browsing behavior",[1639,5310],{},[44,5312,5192],{},[1639,5314],{},[44,5316,5019],{},[38,5318,5319],{},[44,5320,5321],{},"What Meta Pixel tracks:",[105,5323,5324,5327,5329,5332,5334],{},[108,5325,5326],{},"Page views and user interactions",[108,5328,5211],{},[108,5330,5331],{},"Purchase conversions and transaction values",[108,5333,5217],{},[108,5335,5336],{},"Lead generation",[38,5338,5339,5341],{},[44,5340,5281],{}," Meta may show you Eleven Spectacles ads on Facebook and Instagram based on your visit to us. Meta uses this data to create lookalike audiences and expand your reach.",[38,5343,5344,1635,5347],{},[44,5345,5346],{},"Meta's privacy:",[238,5348,5351],{"href":5349,"rel":5350},"https:\u002F\u002Fwww.facebook.com\u002Fprivacy\u002Fpolicy\u002F",[695],"Meta Privacy Policy",[97,5353,4923],{"id":5354},"your-control-2",[38,5356,5357,5358,5361],{},"Marketing cookies ",[44,5359,5360],{},"require your consent",". You can:",[105,5363,5364,5367,5370,5376],{},[108,5365,5366],{},"Accept through our cookie banner",[108,5368,5369],{},"Decline (no marketing cookies placed)",[108,5371,5372,5373],{},"Manage preferences anytime at ",[238,5374,5375],{"href":4772},"Manage Cookies",[108,5377,5378,5379],{},"Opt out of Google ads at ",[238,5380,5383],{"href":5381,"rel":5382},"https:\u002F\u002Fadssettings.google.com",[695],"Google Ad Settings",[49,5385],{},[52,5387,5389],{"id":5388},"_4-functional-preference-cookies","4. Functional \u002F Preference Cookies",[97,5391,4790],{"id":5392},"what-they-do-3",[38,5394,5395],{},"Functional cookies remember your choices and preferences to enhance your experience:",[105,5397,5398,5401,5404,5407,5410],{},[108,5399,5400],{},"Language and region settings",[108,5402,5403],{},"Theme preferences (light\u002Fdark mode)",[108,5405,5406],{},"Display preferences",[108,5408,5409],{},"Accessibility settings",[108,5411,5412],{},"Account preferences",[97,5414,4828],{"id":5415},"examples-1",[3298,5417,5418,5436],{},[3301,5419,5420],{},[3304,5421,5422,5427,5432],{},[3307,5423,5424],{},[44,5425,5426],{},"Setting",[3307,5428,5429],{},[44,5430,5431],{},"Stored In",[3307,5433,5434],{},[44,5435,4849],{},[3318,5437,5438,5448,5457,5467],{},[3304,5439,5440,5443,5446],{},[3323,5441,5442],{},"Language choice",[3323,5444,5445],{},"Functional cookie",[3323,5447,4905],{},[3304,5449,5450,5453,5455],{},[3323,5451,5452],{},"Currency preference",[3323,5454,5445],{},[3323,5456,4905],{},[3304,5458,5459,5462,5464],{},[3323,5460,5461],{},"Display theme",[3323,5463,5445],{},[3323,5465,5466],{},"Until cleared",[3304,5468,5469,5471,5473],{},[3323,5470,5409],{},[3323,5472,5445],{},[3323,5474,4905],{},[97,5476,4821],{"id":5477},"legal-basis-1",[38,5479,5480,5481,5484,5485,5488],{},"Some functional cookies (like language) are essential. Others rely on ",[44,5482,5483],{},"legitimate interest"," or ",[44,5486,5487],{},"consent"," depending on the specific cookie.",[97,5490,4923],{"id":5491},"your-control-3",[38,5493,5494],{},"You can disable most functional cookies, but some may be necessary for proper website operation. Changes will take effect after you refresh the page.",[49,5496],{},[52,5498,5500],{"id":5499},"our-cookie-consent-system","Our Cookie Consent System",[97,5502,5504],{"id":5503},"cookie-banner","Cookie Banner",[38,5506,5507],{},"When you first visit our website, you'll see a cookie consent banner that allows you to:",[38,5509,5510],{},[44,5511,5512],{},"Option 1: Accept All",[105,5514,5515,5518],{},[108,5516,5517],{},"Accept all cookies (essential, analytics, marketing, functional)",[108,5519,5520],{},"Recommended for full website experience",[38,5522,5523],{},[44,5524,5525],{},"Option 2: Decline",[105,5527,5528,5531,5534],{},[108,5529,5530],{},"Decline all non-essential cookies",[108,5532,5533],{},"Only essential cookies are placed",[108,5535,5536],{},"Privacy-focused option",[38,5538,5539],{},[44,5540,5541],{},"Option 3: Manage Preferences",[105,5543,5544,5547],{},[108,5545,5546],{},"Customize exactly which cookies to accept",[108,5548,5549],{},"Fine-grained control over your privacy",[97,5551,5553],{"id":5552},"consent-storage","Consent Storage",[38,5555,5556,5557,5560],{},"Your cookie preferences are stored in a cookie that lasts ",[44,5558,5559],{},"12 months",". After 12 months, we'll ask again to ensure your preferences are still current.",[97,5562,5564],{"id":5563},"changing-your-preferences","Changing Your Preferences",[38,5566,5567],{},"You can change your cookie preferences anytime by:",[1083,5569,5570,5575,5578,5581],{},[108,5571,5572,5573],{},"Visiting ",[238,5574,5375],{"href":4772},[108,5576,5577],{},"Using the cookie banner that appears on every page",[108,5579,5580],{},"Clearing cookies in your browser settings",[108,5582,5583,5584],{},"Contacting us at ",[238,5585,241],{"href":240},[49,5587],{},[52,5589,5591],{"id":5590},"browser-device-controls","Browser & Device Controls",[97,5593,5595],{"id":5594},"disable-cookies-in-your-browser","Disable Cookies in Your Browser",[38,5597,5598],{},"All modern browsers allow you to manage cookies:",[38,5600,5601],{},[44,5602,5603],{},"Chrome:",[105,5605,5606],{},[108,5607,5608],{},"Settings → Privacy and security → Cookies and other site data",[38,5610,5611],{},[44,5612,5613],{},"Firefox:",[105,5615,5616],{},[108,5617,5618],{},"Preferences → Privacy & Security → Cookies and Site Data",[38,5620,5621],{},[44,5622,5623],{},"Safari:",[105,5625,5626],{},[108,5627,5628],{},"Preferences → Privacy → Manage Website Data",[38,5630,5631],{},[44,5632,5633],{},"Edge:",[105,5635,5636],{},[108,5637,5638],{},"Settings → Privacy, search, and services → Cookies and other site data",[97,5640,5642],{"id":5641},"do-not-track-dnt","Do Not Track (DNT)",[38,5644,5645],{},"If your browser sends a \"Do Not Track\" signal:",[105,5647,5648,5654,5657],{},[108,5649,5650,5651],{},"We will ",[44,5652,5653],{},"respect it",[108,5655,5656],{},"Non-essential cookies will not be placed",[108,5658,5659],{},"Your browsing will be more private",[38,5661,5662],{},[44,5663,5664],{},"Check if DNT is enabled:",[105,5666,5667,5670],{},[108,5668,5669],{},"Chrome: Settings → Privacy and security → Send a \"Do not track\" request",[108,5671,5672],{},"Firefox: Preferences → Privacy & Security → Do Not Track",[97,5674,5676],{"id":5675},"clear-cookies","Clear Cookies",[38,5678,5679],{},"You can delete cookies already placed on your device:",[105,5681,5682,5687,5692],{},[108,5683,5684,5686],{},[44,5685,5603],{}," Settings → Privacy and security → Clear browsing data → Cookies and cached images",[108,5688,5689,5691],{},[44,5690,5613],{}," Preferences → Privacy & Security → Cookies and Site Data → Clear Data",[108,5693,5694,5696],{},[44,5695,5623],{}," Develop menu → Empty Caches (or clear history)",[49,5698],{},[52,5700,5702],{"id":5701},"third-party-cookies","Third-Party Cookies",[97,5704,5706],{"id":5705},"what-they-are","What They Are",[38,5708,5709],{},"Third-party cookies are placed by domains other than the website you're visiting. They're used for:",[105,5711,5712,5715,5718],{},[108,5713,5714],{},"Cross-site tracking",[108,5716,5717],{},"Retargeting advertisements",[108,5719,5720],{},"Analytics across multiple sites",[97,5722,5724],{"id":5723},"third-parties-we-work-with","Third Parties We Work With",[38,5726,5727],{},[44,5728,5729],{},"Google (GTM & Ads)",[105,5731,5732,5735,5738],{},[108,5733,5734],{},"Domains: google.com, googleadservices.com, googlesyndication.com",[108,5736,5737],{},"Purpose: Analytics, ads, remarketing",[108,5739,5740],{},[238,5741,5743],{"href":5228,"rel":5742},[695],"Google Privacy",[38,5745,5746],{},[44,5747,5748],{},"PostHog",[105,5750,5751,5754,5757],{},[108,5752,5753],{},"Domain: posthog.com (EU-hosted)",[108,5755,5756],{},"Purpose: Anonymized analytics",[108,5758,5759],{},[238,5760,5763],{"href":5761,"rel":5762},"https:\u002F\u002Fposthog.com\u002Fprivacy",[695],"PostHog Privacy",[97,5765,5767],{"id":5766},"managing-third-party-cookies","Managing Third-Party Cookies",[38,5769,5770],{},"Most third-party cookies are managed through:",[105,5772,5773,5776,5779],{},[108,5774,5775],{},"Our cookie banner (accept\u002Fdecline)",[108,5777,5778],{},"Individual provider opt-out tools",[108,5780,5781],{},"Your browser settings",[49,5783],{},[52,5785,5787],{"id":5786},"data-protection-privacy","Data Protection & Privacy",[97,5789,5791],{"id":5790},"your-data-is-protected","Your Data is Protected",[38,5793,5794],{},"When we collect data through cookies, we protect it under:",[105,5796,5797,5802,5810],{},[108,5798,5799,5801],{},[44,5800,1770],{}," - EU data protection regulation",[108,5803,5804,5806,5807],{},[44,5805,1942],{}," - ",[238,5808,5809],{"href":453},"See full Privacy Policy",[108,5811,5812],{},"Industry security standards",[97,5814,5816],{"id":5815},"what-we-dont-do","What We Don't Do",[105,5818,5819,5822,5825,5828],{},[108,5820,5821],{},"✗ Sell your data to third parties",[108,5823,5824],{},"✗ Share personal data with advertisers",[108,5826,5827],{},"✗ Use cookies to identify you personally (except essential cookies for account functionality)",[108,5829,5830],{},"✗ Share data with countries outside the EU without safeguards",[97,5832,5834],{"id":5833},"what-we-do","What We Do",[105,5836,5837,5840,5843,5846,5849],{},[108,5838,5839],{},"✓ Use cookies only as described in this policy",[108,5841,5842],{},"✓ Obtain your consent for non-essential cookies",[108,5844,5845],{},"✓ Allow you to manage your preferences",[108,5847,5848],{},"✓ Encrypt data in transit",[108,5850,5851],{},"✓ Limit data retention",[49,5853],{},[52,5855,5857],{"id":5856},"international-data-transfers","International Data Transfers",[97,5859,5861],{"id":5860},"cookies-gdpr","Cookies & GDPR",[38,5863,5864],{},"Cookies placed by third-party services (Google, PostHog) may process data internationally:",[38,5866,5867],{},[44,5868,5869],{},"Google (US-based):",[105,5871,5872,5875,5878],{},[108,5873,5874],{},"Uses Standard Contractual Clauses (SCCs) for data protection",[108,5876,5877],{},"Subject to EU-US Data Privacy Framework",[108,5879,5880],{},[238,5881,5883],{"href":5228,"rel":5882},[695],"Learn more",[38,5885,5886],{},[44,5887,5888],{},"PostHog (EU-hosted):",[105,5890,5891,5894,5897],{},[108,5892,5893],{},"EU-based data processing",[108,5895,5896],{},"No international transfer",[108,5898,5899],{},"Full GDPR compliance",[38,5901,5902],{},"You can review each provider's privacy policy for details about their data protection measures.",[49,5904],{},[52,5906,5908],{"id":5907},"cookie-retention-deletion","Cookie Retention & Deletion",[97,5910,5912],{"id":5911},"how-long-we-keep-cookie-data","How Long We Keep Cookie Data",[3298,5914,5915,5933],{},[3301,5916,5917],{},[3304,5918,5919,5924,5928],{},[3307,5920,5921],{},[44,5922,5923],{},"Type",[3307,5925,5926],{},[44,5927,4849],{},[3307,5929,5930],{},[44,5931,5932],{},"Reason",[3318,5934,5935,5945,5956,5967,5978],{},[3304,5936,5937,5940,5943],{},[3323,5938,5939],{},"Essential cookies",[3323,5941,5942],{},"Session or 1 year",[3323,5944,1624],{},[3304,5946,5947,5950,5953],{},[3323,5948,5949],{},"PostHog (cookieless)",[3323,5951,5952],{},"1 day (daily hash)",[3323,5954,5955],{},"Anonymous analytics",[3304,5957,5958,5961,5964],{},[3323,5959,5960],{},"Google Analytics (if opted-in)",[3323,5962,5963],{},"30-90 days",[3323,5965,5966],{},"Performance analysis",[3304,5968,5969,5972,5975],{},[3323,5970,5971],{},"Marketing (if opted-in)",[3323,5973,5974],{},"90+ days",[3323,5976,5977],{},"Campaign measurement",[3304,5979,5980,5983,5985],{},[3323,5981,5982],{},"Preference cookies",[3323,5984,4905],{},[3323,5986,5987],{},"Remember your settings",[97,5989,5991],{"id":5990},"automatic-deletion","Automatic Deletion",[105,5993,5994,5997,6000],{},[108,5995,5996],{},"Session cookies are automatically deleted when you close your browser",[108,5998,5999],{},"Persistent cookies expire on their set date",[108,6001,6002],{},"We do not indefinitely retain cookie data",[97,6004,6006],{"id":6005},"manual-deletion","Manual Deletion",[38,6008,6009],{},"You can delete cookies anytime through your browser settings (see \"Browser Controls\" section above).",[49,6011],{},[52,6013,6015],{"id":6014},"cookie-consent-legal-compliance","Cookie Consent & Legal Compliance",[97,6017,4821],{"id":6018},"legal-basis-2",[38,6020,6021],{},"Our cookie policy complies with:",[105,6023,6024,6029,6035,6041,6046],{},[108,6025,6026,6028],{},[44,6027,1770],{}," - 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You can opt out at ",[238,6431,5383],{"href":5381,"rel":6432},[695],[38,6434,6435,6438,6440],{},[44,6436,6437],{},"Q: Do you sell data to advertisers?",[1639,6439],{},"\nA: Never. Your data is never sold. Analytics data is fully anonymized. Marketing partners use data only to show relevant ads (with your consent).",[38,6442,6443,6446,6448],{},[44,6444,6445],{},"Q: How long do you keep analytics data?",[1639,6447],{},"\nA: PostHog data cannot be linked across days (daily rotating hash). Google Analytics (if opted-in) retains data for 2 years.",[38,6450,6451,6454,6456],{},[44,6452,6453],{},"Q: What about cookies from third parties I don't control?",[1639,6455],{},"\nA: We only work with reputable providers. 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Essential cookies enabled by default. Learn about analytics and marketing preferences. Manage your consent settings.","Cookie Policy & Consent",[6734],{"type":2269,"mainEntity":6735},[6736,6740,6744,6748,6752],{"type":2272,"name":6737,"acceptedAnswer":6738},"What are cookies?",{"type":2275,"text":6739},"Cookies are small text files stored on your device that remember preferences, track browsing behavior, improve your experience, and measure website performance.",{"type":2272,"name":6741,"acceptedAnswer":6742},"Do I need to consent to cookies?",{"type":2275,"text":6743},"Essential cookies (required for the website to function) don't need consent. Analytics with PostHog (cookieless tracking) don't need consent. Marketing cookies do require consent.",{"type":2272,"name":6745,"acceptedAnswer":6746},"What data does PostHog collect?",{"type":2275,"text":6747},"PostHog uses cookieless, anonymous tracking that doesn't identify individuals. It collects page views, user interactions, and browser information to improve our website.",{"type":2272,"name":6749,"acceptedAnswer":6750},"Can I opt out of cookies?",{"type":2275,"text":6751},"Yes. You can disable non-essential cookies in your browser settings or through our cookie preferences. Essential cookies cannot be disabled as the site needs them to function.",{"type":2272,"name":6753,"acceptedAnswer":6754},"Are cookies used for targeted advertising?",{"type":2275,"text":6755},"Marketing cookies (which require consent) may be used for advertising. You control this preference. Essential and analytics cookies are not used for targeting.",{"title":459,"description":6729},{"loc":458,"lastmod":4592},"resources\u002Flegal\u002Fcookie-policy","yJ34fG5hmQ5gduxyEL73lOB0tpCMNvwlJLU4_R8lJ24",{"id":6761,"title":2153,"author":7,"body":6762,"category":2259,"description":8392,"extension":2261,"meta":8393,"metaDescription":8394,"metaTitle":4298,"navigation":2265,"ogImage":7,"path":2152,"publishedAt":7,"reading_time":7,"robots":7,"schema":8395,"schemaOrg":7,"seo":8418,"sitemap":8419,"stem":8420,"updatedAt":4592,"__hash__":8421},"resources_legal_en\u002Fresources\u002Flegal\u002Fcopyright.md",{"type":9,"value":6763,"toc":8310},[6764,6781,6784,6786,6790,6794,6797,6847,6854,6858,6861,6875,6880,6882,6886,6890,6892,6930,6934,6937,6942,6948,6951,6963,6968,6982,6984,6988,6992,6996,7064,7068,7071,7091,7096,7098,7102,7106,7109,7115,7120,7125,7145,7149,7174,7180,7194,7198,7201,7212,7218,7220,7224,7228,7231,7250,7254,7257,7276,7281,7292,7294,7298,7302,7305,7331,7335,7339,7356,7361,7372,7374,7378,7382,7385,7405,7409,7413,7430,7435,7437,7441,7445,7448,7459,7463,7469,7480,7486,7497,7502,7516,7518,7522,7526,7529,7540,7544,7561,7565,7579,7581,7585,7589,7592,7598,7604,7621,7625,7628,7642,7646,7651,7653,7657,7661,7664,7696,7700,7703,7717,7719,7723,7727,7730,7741,7746,7757,7761,7781,7783,7785,7802,7804,7808,7812,7815,7838,7841,7843,7847,7851,7854,7871,7875,7879,7893,7898,7900,7904,7908,7914,7946,7950,7953,7967,7971,7974,7991,7997,8008,8012,8029,8033,8036,8061,8064,8066,8070,8074,8080,8084,8087,8098,8101,8103,8107,8111,8114,8139,8144,8146,8148,8151,8153,8157,8160,8165,8167,8171,8174,8202,8204,8208,8212,8223,8227,8237,8241,8251,8253,8255,8258,8280,8282,8294,8299],[12,6765,6767,6770,6774,6777],{"className":6766},[15,16,17,18],[20,6768],{"icon":31,"label":6769,"variant":24},"Copyright Protected",[20,6771],{"icon":6772,"label":6773,"variant":24},"i-heroicons-lock-closed","IP Rights",[20,6775],{"icon":27,"label":6776,"variant":24},"Fair Use",[20,6778],{"icon":6779,"label":6780,"variant":24},"i-heroicons-envelope","Contact for Permission",[38,6782,6783],{},"At Eleven Spectacles, we invest significant creative effort in developing original content, designs, photography, and data. This page explains our intellectual property rights and how you may use our content.",[49,6785],{},[52,6787,6789],{"id":6788},"copyright-ownership","Copyright Ownership",[97,6791,6793],{"id":6792},"what-we-own","What We Own",[38,6795,6796],{},"All content on the Eleven Spectacles website, including but not limited to:",[105,6798,6799,6805,6811,6817,6823,6829,6835,6841],{},[108,6800,6801,6804],{},[44,6802,6803],{},"Text & Writing"," - Product descriptions, blog posts, support articles, guides",[108,6806,6807,6810],{},[44,6808,6809],{},"Photography & Images"," - Product photos, lifestyle photography, visual content",[108,6812,6813,6816],{},[44,6814,6815],{},"Designs & Graphics"," - Website design, logos, icons, layouts, visual elements",[108,6818,6819,6822],{},[44,6820,6821],{},"Data & Compilations"," - Product information, pricing, catalogs, databases",[108,6824,6825,6828],{},[44,6826,6827],{},"Multimedia"," - Videos, animations, interactive content",[108,6830,6831,6834],{},[44,6832,6833],{},"Software & Code"," - Website functionality, applications, code (where applicable)",[108,6836,6837,6840],{},[44,6838,6839],{},"Trademarks & Branding"," - Eleven Spectacles name, logos, brand elements",[108,6842,6843,6846],{},[44,6844,6845],{},"Proprietary Information"," - Business methods, customer data, operational information",[38,6848,6849,6850,6853],{},"...are the exclusive property of ",[44,6851,6852],{},"Nikta 11 Ltd."," (trading as Eleven Spectacles) and are protected under international copyright and intellectual property laws.",[97,6855,6857],{"id":6856},"copyright-duration","Copyright Duration",[38,6859,6860],{},"Our content is protected for:",[105,6862,6863,6869],{},[108,6864,6865,6868],{},[44,6866,6867],{},"Life of the author + 70 years"," (for original creative works under EU law)",[108,6870,6871,6874],{},[44,6872,6873],{},"Indefinitely"," for trademarks and registered designs (as long as maintained)",[38,6876,6877],{},[44,6878,6879],{},"Your respect for these rights is appreciated and legally required.",[49,6881],{},[52,6883,6885],{"id":6884},"what-you-can-do","What You CAN Do",[97,6887,6889],{"id":6888},"personal-non-commercial-use","Personal, Non-Commercial Use",[38,6891,201],{},[105,6893,6894,6900,6906,6912,6918,6924],{},[108,6895,6896,6899],{},[44,6897,6898],{},"View content"," - Browse and view our website normally",[108,6901,6902,6905],{},[44,6903,6904],{},"Download for personal use"," - Save images, PDFs, or articles for your own personal, non-commercial reference",[108,6907,6908,6911],{},[44,6909,6910],{},"Print for personal use"," - Print articles or information for yourself",[108,6913,6914,6917],{},[44,6915,6916],{},"Share links"," - Direct people to our website or specific pages using hyperlinks",[108,6919,6920,6923],{},[44,6921,6922],{},"Quote with attribution"," - Use short excerpts in your own work if you credit Eleven Spectacles properly",[108,6925,6926,6929],{},[44,6927,6928],{},"Review our products"," - Write honest reviews that reference our products",[97,6931,6933],{"id":6932},"attribution-sharing","Attribution & Sharing",[38,6935,6936],{},"If you share or quote our content, please:",[38,6938,6939],{},[44,6940,6941],{},"Proper attribution format:",[6943,6944,6945],"blockquote",{},[38,6946,6947],{},"Original text from Eleven Spectacles (elevenspectacles.com)",[38,6949,6950],{},"or",[6943,6952,6953],{},[38,6954,6955,6956,6959,6960],{},"\"Quote\" - Eleven Spectacles, ",[1646,6957,6958],{},"article title",", ",[1646,6961,6962],{},"date",[38,6964,6965],{},[44,6966,6967],{},"When sharing links:",[105,6969,6970,6973,6976,6979],{},[108,6971,6972],{},"Link directly to our website",[108,6974,6975],{},"Do not claim the content as your own",[108,6977,6978],{},"Include context about what readers will find",[108,6980,6981],{},"Use accurate descriptions",[49,6983],{},[52,6985,6987],{"id":6986},"what-you-cannot-do","What You CANNOT Do",[97,6989,6991],{"id":6990},"prohibited-uses","Prohibited Uses",[38,6993,140,6994,144],{},[44,6995,143],{},[105,6997,6998,7004,7010,7016,7022,7028,7034,7040,7046,7052,7058],{},[108,6999,7000,7003],{},[44,7001,7002],{},"Republish content"," - Copy our articles, guides, or text to another website or publication",[108,7005,7006,7009],{},[44,7007,7008],{},"Redistribute for commercial purposes"," - Sell, license, or use our content commercially",[108,7011,7012,7015],{},[44,7013,7014],{},"Use images commercially"," - Use our product photos for your own business or marketing",[108,7017,7018,7021],{},[44,7019,7020],{},"Scrape content"," - Systematically download large portions of our website",[108,7023,7024,7027],{},[44,7025,7026],{},"Create derivative works"," - Modify, adapt, or create works based on our content",[108,7029,7030,7033],{},[44,7031,7032],{},"Claim ownership"," - Represent our content as your own work",[108,7035,7036,7039],{},[44,7037,7038],{},"Reverse engineer"," - Attempt to duplicate our designs, software, or systems",[108,7041,7042,7045],{},[44,7043,7044],{},"Impersonate us"," - Use our branding, logos, or name deceptively",[108,7047,7048,7051],{},[44,7049,7050],{},"Frame our content"," - Display our website within another site's frame",[108,7053,7054,7057],{},[44,7055,7056],{},"Mirror the website"," - Create an unauthorized copy of our site",[108,7059,7060,7063],{},[44,7061,7062],{},"Translate without permission"," - Translate and publish our content in other languages",[97,7065,7067],{"id":7066},"commercial-use","Commercial Use",[38,7069,7070],{},"Commercial use includes, but is not limited to:",[105,7072,7073,7076,7079,7082,7085,7088],{},[108,7074,7075],{},"Using our images or content in advertising or marketing",[108,7077,7078],{},"Incorporating our designs into products you sell",[108,7080,7081],{},"Using our writing in publications you profit from",[108,7083,7084],{},"Using our content in paid courses or training",[108,7086,7087],{},"Licensing our content to third parties",[108,7089,7090],{},"Creating derivative products based on our designs",[38,7092,7093],{},[44,7094,7095],{},"All commercial use requires explicit written permission.",[49,7097],{},[52,7099,7101],{"id":7100},"using-our-content-with-permission","Using Our Content With Permission",[97,7103,7105],{"id":7104},"how-to-request-permission","How to Request Permission",[38,7107,7108],{},"If you would like to use our content commercially or in ways beyond personal use:",[38,7110,7111,1635,7113],{},[44,7112,1634],{},[238,7114,241],{"href":240},[38,7116,7117,7119],{},[44,7118,1643],{}," \"Content Permission Request\"",[38,7121,7122],{},[44,7123,7124],{},"Include in your request:",[105,7126,7127,7130,7133,7136,7139,7142],{},[108,7128,7129],{},"Specific content you want to use (provide URLs or descriptions)",[108,7131,7132],{},"How you intend to use it (commercial, educational, etc.)",[108,7134,7135],{},"Where it will be published or used",[108,7137,7138],{},"Expected audience size",[108,7140,7141],{},"Your business\u002Forganization name",[108,7143,7144],{},"Timeline for use",[97,7146,7148],{"id":7147},"permission-process","Permission Process",[105,7150,7151,7156,7162,7168],{},[108,7152,7153,7155],{},[44,7154,2008],{}," 5-10 business days",[108,7157,7158,7161],{},[44,7159,7160],{},"Fee:"," Negotiable based on use (some uses may be granted for free)",[108,7163,7164,7167],{},[44,7165,7166],{},"License agreement:"," We will provide terms and conditions",[108,7169,7170,7173],{},[44,7171,7172],{},"Attribution:"," We may require visible credit\u002Fattribution",[38,7175,7176,7179],{},[44,7177,7178],{},"Note:"," Permission requests may be declined, especially for uses that:",[105,7181,7182,7185,7188,7191],{},[108,7183,7184],{},"Compete with our business",[108,7186,7187],{},"Misrepresent our brand",[108,7189,7190],{},"Violate intellectual property standards",[108,7192,7193],{},"Have commercial scale without compensation",[97,7195,7197],{"id":7196},"educational-non-profit-uses","Educational & Non-Profit Uses",[38,7199,7200],{},"Educational institutions and registered non-profits may request permission for:",[105,7202,7203,7206,7209],{},[108,7204,7205],{},"Using our content in courses or materials",[108,7207,7208],{},"Citing our research or guidelines",[108,7210,7211],{},"Educational presentations",[38,7213,7214,7217],{},[44,7215,7216],{},"We are often willing to grant these uses at no cost."," Just ask!",[49,7219],{},[52,7221,7223],{"id":7222},"our-content-sources-attribution","Our Content Sources & Attribution",[97,7225,7227],{"id":7226},"original-content","Original Content",[38,7229,7230],{},"All content on our website is:",[105,7232,7233,7239,7244],{},[108,7234,7235,7238],{},[44,7236,7237],{},"Created by Eleven Spectacles"," or our authorized team members",[108,7240,7241],{},[44,7242,7243],{},"Developed specifically for this website",[108,7245,7246,7249],{},[44,7247,7248],{},"Original work"," (not copied from other sources without attribution)",[97,7251,7253],{"id":7252},"third-party-content","Third-Party Content",[38,7255,7256],{},"Where we use third-party content:",[105,7258,7259,7265,7271],{},[108,7260,7261,7264],{},[44,7262,7263],{},"We have obtained proper authorization"," or licenses",[108,7266,7267,7270],{},[44,7268,7269],{},"We provide attribution"," where required",[108,7272,7273],{},[44,7274,7275],{},"We comply with original license terms",[38,7277,7278],{},[44,7279,7280],{},"Examples:",[105,7282,7283,7286,7289],{},[108,7284,7285],{},"Third-party images - Licensed or authorized for use",[108,7287,7288],{},"Embedded tools\u002Fservices - Properly integrated with permissions",[108,7290,7291],{},"External resources - Linked appropriately with attribution",[49,7293],{},[52,7295,7297],{"id":7296},"trademarks-brand-protection","Trademarks & Brand Protection",[97,7299,7301],{"id":7300},"our-trademarks","Our Trademarks",[38,7303,7304],{},"The following are trademarks of Nikta 11 Ltd.:",[105,7306,7307,7313,7319,7325],{},[108,7308,7309,7312],{},[44,7310,7311],{},"\"Eleven Spectacles\""," - Our brand name",[108,7314,7315,7318],{},[44,7316,7317],{},"Eleven Spectacles logos"," - All logo variations",[108,7320,7321,7324],{},[44,7322,7323],{},"Brand taglines & slogans"," - Our distinctive phrases",[108,7326,7327,7330],{},[44,7328,7329],{},"Product names & designs"," - Proprietary designs",[97,7332,7334],{"id":7333},"trademark-use","Trademark Use",[38,7336,140,7337,144],{},[44,7338,143],{},[105,7340,7341,7344,7347,7350,7353],{},[108,7342,7343],{},"Use our trademarks as your own",[108,7345,7346],{},"Use our marks in domain names or business names",[108,7348,7349],{},"Use our logos in marketing without permission",[108,7351,7352],{},"Suggest endorsement where none exists",[108,7354,7355],{},"Use our marks to mislead customers",[38,7357,4926,7358,144],{},[44,7359,7360],{},"may",[105,7362,7363,7366,7369],{},[108,7364,7365],{},"Reference our brand in reviews or discussions (with proper context)",[108,7367,7368],{},"Use our marks in comparative advertising (accurately and fairly)",[108,7370,7371],{},"Use our marks in news or editorial context",[49,7373],{},[52,7375,7377],{"id":7376},"design-visual-protection","Design & Visual Protection",[97,7379,7381],{"id":7380},"our-designs","Our Designs",[38,7383,7384],{},"Our website design, product designs, packaging, and visual elements are protected as:",[105,7386,7387,7393,7399],{},[108,7388,7389,7392],{},[44,7390,7391],{},"Original creative works"," (copyright)",[108,7394,7395,7398],{},[44,7396,7397],{},"Registered designs"," (EU Design Rights)",[108,7400,7401,7404],{},[44,7402,7403],{},"Trade dress"," (distinctive visual appearance)",[97,7406,7408],{"id":7407},"design-protection","Design Protection",[38,7410,140,7411,144],{},[44,7412,143],{},[105,7414,7415,7418,7421,7424,7427],{},[108,7416,7417],{},"Copy our website design or layout",[108,7419,7420],{},"Replicate our product designs",[108,7422,7423],{},"Mimic our visual branding",[108,7425,7426],{},"Create substantially similar designs",[108,7428,7429],{},"Use our design elements in your own products",[38,7431,7432],{},[44,7433,7434],{},"Design protection is especially important for our sunglasses frames and product packaging.",[49,7436],{},[52,7438,7440],{"id":7439},"photography-image-rights","Photography & Image Rights",[97,7442,7444],{"id":7443},"our-product-photography","Our Product Photography",[38,7446,7447],{},"All product images on our website:",[105,7449,7450,7453,7456],{},[108,7451,7452],{},"Are the original work of Eleven Spectacles or our photographers",[108,7454,7455],{},"Are protected by copyright",[108,7457,7458],{},"May be licensed for use (contact us)",[97,7460,7462],{"id":7461},"using-our-images","Using Our Images",[38,7464,7465,7468],{},[44,7466,7467],{},"Personal use:"," You may download product images for:",[105,7470,7471,7474,7477],{},[108,7472,7473],{},"Your personal collection",[108,7475,7476],{},"Private reference",[108,7478,7479],{},"Non-commercial social media posts (tagging us)",[38,7481,7482,7485],{},[44,7483,7484],{},"Commercial use:"," Requires explicit permission",[105,7487,7488,7491,7494],{},[108,7489,7490],{},"E-commerce reseller? - Ask about licensing",[108,7492,7493],{},"Magazine feature? - Ask about usage rights",[108,7495,7496],{},"Social media marketing? - Ask about promotional use",[38,7498,7499],{},[44,7500,7501],{},"Never:",[105,7503,7504,7507,7510,7513],{},[108,7505,7506],{},"Use our images in competing products",[108,7508,7509],{},"Edit or modify our images without permission",[108,7511,7512],{},"Remove watermarks or copyright notices",[108,7514,7515],{},"Claim ownership of our photography",[49,7517],{},[52,7519,7521],{"id":7520},"digital-content-software","Digital Content & Software",[97,7523,7525],{"id":7524},"website-code-functionality","Website Code & Functionality",[38,7527,7528],{},"Our website's underlying code, functionality, and systems are:",[105,7530,7531,7534,7537],{},[108,7532,7533],{},"Protected intellectual property",[108,7535,7536],{},"Proprietary to Eleven Spectacles",[108,7538,7539],{},"Not available for copying or reverse engineering",[97,7541,7543],{"id":7542},"what-you-cannot-do-1","What You Cannot Do",[105,7545,7546,7549,7552,7555,7558],{},[108,7547,7548],{},"Access or use our source code",[108,7550,7551],{},"Reverse engineer our website or applications",[108,7553,7554],{},"Create similar functionality without independent development",[108,7556,7557],{},"Access restricted areas of our site",[108,7559,7560],{},"Use automated tools to extract data",[97,7562,7564],{"id":7563},"what-you-can-do-1","What You Can Do",[105,7566,7567,7570,7573,7576],{},[108,7568,7569],{},"Use our website normally",[108,7571,7572],{},"Access content through standard browsing",[108,7574,7575],{},"Use our services as intended",[108,7577,7578],{},"Report security vulnerabilities responsibly",[49,7580],{},[52,7582,7584],{"id":7583},"user-generated-content","User-Generated Content",[97,7586,7588],{"id":7587},"your-content-rights","Your Content Rights",[38,7590,7591],{},"When you submit content to our website (reviews, photos, feedback):",[38,7593,7594,7597],{},[44,7595,7596],{},"You retain:"," Ownership of your original content",[38,7599,7600,7603],{},[44,7601,7602],{},"You grant us:"," A non-exclusive license to:",[105,7605,7606,7609,7612,7615,7618],{},[108,7607,7608],{},"Display your content on our website",[108,7610,7611],{},"Use in marketing materials (with attribution or anonymously)",[108,7613,7614],{},"Share on social media",[108,7616,7617],{},"Modify for presentation purposes",[108,7619,7620],{},"Store and backup your content",[97,7622,7624],{"id":7623},"your-responsibility","Your Responsibility",[38,7626,7627],{},"By submitting content, you confirm:",[105,7629,7630,7633,7636,7639],{},[108,7631,7632],{},"You own or have rights to the content",[108,7634,7635],{},"Content is accurate and not defamatory",[108,7637,7638],{},"Content does not infringe anyone's rights",[108,7640,7641],{},"You grant us the rights described above",[97,7643,7645],{"id":7644},"removal","Removal",[38,7647,7648,7649,242],{},"You may request removal of your content anytime. Contact us at ",[238,7650,241],{"href":240},[49,7652],{},[52,7654,7656],{"id":7655},"data-protection-proprietary-information","Data Protection & Proprietary Information",[97,7658,7660],{"id":7659},"whats-protected","What's Protected",[38,7662,7663],{},"Our proprietary information includes:",[105,7665,7666,7672,7678,7684,7690],{},[108,7667,7668,7671],{},[44,7669,7670],{},"Customer databases"," - Anonymized customer lists",[108,7673,7674,7677],{},[44,7675,7676],{},"Product formulations & sourcing"," - Manufacturing secrets",[108,7679,7680,7683],{},[44,7681,7682],{},"Pricing & cost information"," - Business financials",[108,7685,7686,7689],{},[44,7687,7688],{},"Marketing strategies"," - Promotional methods",[108,7691,7692,7695],{},[44,7693,7694],{},"Operational systems"," - Business processes",[97,7697,7699],{"id":7698},"your-obligation","Your Obligation",[38,7701,7702],{},"If you have access to proprietary information:",[105,7704,7705,7708,7711,7714],{},[108,7706,7707],{},"Keep it confidential",[108,7709,7710],{},"Do not share or use for competing purposes",[108,7712,7713],{},"Return or destroy upon request",[108,7715,7716],{},"Respect our business interests",[49,7718],{},[52,7720,7722],{"id":7721},"copyright-infringement-notices","Copyright Infringement Notices",[97,7724,7726],{"id":7725},"how-to-report-infringement","How to Report Infringement",[38,7728,7729],{},"If you believe Eleven Spectacles has:",[105,7731,7732,7735,7738],{},[108,7733,7734],{},"Used your copyrighted content without permission",[108,7736,7737],{},"Violated your intellectual property rights",[108,7739,7740],{},"Infringed your trademarks",[38,7742,7743],{},[44,7744,7745],{},"Contact us immediately:",[38,7747,7748,1635,7750,7752,7754,7756],{},[44,7749,1634],{},[238,7751,241],{"href":240},[1639,7753],{},[44,7755,1643],{}," \"Copyright Infringement Notice\"",[38,7758,7759],{},[44,7760,1654],{},[105,7762,7763,7766,7769,7772,7775,7778],{},[108,7764,7765],{},"Description of the allegedly infringing content",[108,7767,7768],{},"Location on our website (URL)",[108,7770,7771],{},"Your copyright or intellectual property details",[108,7773,7774],{},"Why you believe it infringes your rights",[108,7776,7777],{},"How we can contact you",[108,7779,7780],{},"A statement under penalty of perjury that the information is accurate",[97,7782,1672],{"id":1671},[38,7784,1675],{},[1083,7786,7787,7790,7793,7796,7799],{},[108,7788,7789],{},"Acknowledge receipt within 2 business days",[108,7791,7792],{},"Investigate the claim promptly",[108,7794,7795],{},"Take appropriate action if valid",[108,7797,7798],{},"Respond with our findings",[108,7800,7801],{},"Remove infringing content if the claim is upheld",[49,7803],{},[52,7805,7807],{"id":7806},"reporting-infringement-by-others","Reporting Infringement by Others",[97,7809,7811],{"id":7810},"we-protect-our-ip","We Protect Our IP",[38,7813,7814],{},"If you discover someone using Eleven Spectacles content without permission:",[105,7816,7817,7826,7832],{},[108,7818,7819,7822,7823,7825],{},[44,7820,7821],{},"Let us know"," - Email ",[238,7824,241],{"href":240}," with details",[108,7827,7828,7831],{},[44,7829,7830],{},"Provide evidence"," - Share URLs, screenshots, or documentation",[108,7833,7834,7837],{},[44,7835,7836],{},"Include context"," - Explain the unauthorized use",[38,7839,7840],{},"We appreciate your help protecting our intellectual property and brand.",[49,7842],{},[52,7844,7846],{"id":7845},"digital-rights-management","Digital Rights Management",[97,7848,7850],{"id":7849},"protection-measures","Protection Measures",[38,7852,7853],{},"We use technical measures to protect our content:",[105,7855,7856,7859,7862,7865,7868],{},[108,7857,7858],{},"Watermarking on images",[108,7860,7861],{},"Copyright notices on pages",[108,7863,7864],{},"Terms of service agreements",[108,7866,7867],{},"Account-based access controls",[108,7869,7870],{},"Monitoring for unauthorized use",[97,7872,7874],{"id":7873},"circumventing-protections","Circumventing Protections",[38,7876,140,7877,144],{},[44,7878,143],{},[105,7880,7881,7884,7887,7890],{},[108,7882,7883],{},"Remove or alter watermarks or copyright notices",[108,7885,7886],{},"Circumvent access controls",[108,7888,7889],{},"Disable tracking or protection mechanisms",[108,7891,7892],{},"Help others do the above",[38,7894,7895],{},[44,7896,7897],{},"Circumvention violations may result in legal action.",[49,7899],{},[52,7901,7903],{"id":7902},"ai-training-data-scraping","AI Training & Data Scraping",[97,7905,7907],{"id":7906},"prohibited-without-permission","Prohibited Without Permission",[38,7909,7910,7911,144],{},"Our content, including but not limited to text, images, product data, and designs, ",[44,7912,7913],{},"may not be used for",[105,7915,7916,7922,7928,7934,7940],{},[108,7917,7918,7921],{},[44,7919,7920],{},"AI model training"," - Training large language models (LLMs), image generation models, or other AI systems",[108,7923,7924,7927],{},[44,7925,7926],{},"Machine learning datasets"," - Creating datasets for machine learning purposes",[108,7929,7930,7933],{},[44,7931,7932],{},"Automated scraping"," - Systematic extraction of our content using bots, crawlers, or automated tools",[108,7935,7936,7939],{},[44,7937,7938],{},"Data mining"," - Extracting and compiling our data for commercial purposes",[108,7941,7942,7945],{},[44,7943,7944],{},"Synthetic content generation"," - Using our content to generate derivative AI-created works",[97,7947,7949],{"id":7948},"why-permission-is-required","Why Permission is Required",[38,7951,7952],{},"Our content represents significant human creativity, expertise, and investment. Unauthorized use for AI training or data scraping:",[105,7954,7955,7958,7961,7964],{},[108,7956,7957],{},"Violates our copyright and intellectual property rights",[108,7959,7960],{},"Deprives us of fair compensation for our work",[108,7962,7963],{},"May create competing products using our proprietary information",[108,7965,7966],{},"Undermines the value of our original content",[97,7968,7970],{"id":7969},"licensing-for-ai-data-use","Licensing for AI & Data Use",[38,7972,7973],{},"If you are interested in licensing our content for:",[105,7975,7976,7979,7982,7985,7988],{},[108,7977,7978],{},"AI model training or fine-tuning",[108,7980,7981],{},"Machine learning research",[108,7983,7984],{},"Dataset creation",[108,7986,7987],{},"Academic research",[108,7989,7990],{},"Commercial data applications",[38,7992,7993,7996],{},[44,7994,7995],{},"We are open to discussion."," Contact us with details about:",[38,7998,7999,1635,8001,8003,8005,8007],{},[44,8000,1634],{},[238,8002,241],{"href":240},[1639,8004],{},[44,8006,1643],{}," \"AI\u002FData Licensing Inquiry\"",[38,8009,8010],{},[44,8011,1654],{},[105,8013,8014,8017,8020,8023,8026],{},[108,8015,8016],{},"Your organization and purpose",[108,8018,8019],{},"Specific content or data you need",[108,8021,8022],{},"Intended use (commercial, research, etc.)",[108,8024,8025],{},"Scale of use (number of images, text volume, etc.)",[108,8027,8028],{},"Proposed licensing terms or budget",[97,8030,8032],{"id":8031},"our-approach","Our Approach",[38,8034,8035],{},"We believe in:",[105,8037,8038,8044,8049,8055],{},[108,8039,8040,8043],{},[44,8041,8042],{},"Fair compensation"," for creators whose work trains AI systems",[108,8045,8046,8048],{},[44,8047,4444],{}," in how our content is used",[108,8050,8051,8054],{},[44,8052,8053],{},"Ethical AI development"," that respects intellectual property rights",[108,8056,8057,8060],{},[44,8058,8059],{},"Collaboration"," with legitimate research and commercial partners",[38,8062,8063],{},"We are willing to negotiate licensing agreements that benefit both parties while protecting our rights.",[49,8065],{},[52,8067,8069],{"id":8068},"licenses-attribution","Licenses & Attribution",[97,8071,8073],{"id":8072},"creative-commons-open-licenses","Creative Commons & Open Licenses",[38,8075,8076,8077,8079],{},"Unless otherwise stated, our content is ",[44,8078,143],{}," available under Creative Commons or open licenses. Standard copyright protection applies.",[97,8081,8083],{"id":8082},"third-party-licenses","Third-Party Licenses",[38,8085,8086],{},"Where our website includes:",[105,8088,8089,8092,8095],{},[108,8090,8091],{},"Open-source software",[108,8093,8094],{},"Licensed images or fonts",[108,8096,8097],{},"Third-party components",[38,8099,8100],{},"...we comply with and provide proper attribution to those licenses.",[49,8102],{},[52,8104,8106],{"id":8105},"international-copyright","International Copyright",[97,8108,8110],{"id":8109},"global-protection","Global Protection",[38,8112,8113],{},"Our copyrights are protected internationally under:",[105,8115,8116,8122,8128,8133],{},[108,8117,8118,8121],{},[44,8119,8120],{},"Berne Convention for the Protection of Literary and Artistic Works"," (155 countries)",[108,8123,8124,8127],{},[44,8125,8126],{},"TRIPS Agreement"," (WTO members)",[108,8129,8130],{},[44,8131,8132],{},"WIPO Copyright Treaty",[108,8134,8135,8138],{},[44,8136,8137],{},"National copyright laws"," of individual countries",[38,8140,8141],{},[44,8142,8143],{},"This means our rights extend globally, not just in the EU.",[49,8145],{},[52,8147,3843],{"id":3842},[2396,8149],{":items":8150},"[{\"label\":\"Can I share a product photo on Instagram?\",\"content\":\"Yes, for non-commercial, personal use. Tag us (@elevenspectacles) and give us credit. Commercial use requires permission.\"},{\"label\":\"Can I use your product images in my own online store?\",\"content\":\"No, not without explicit permission. If you are a reseller, contact us about licensing options.\"},{\"label\":\"Can I write a blog post about your sunglasses?\",\"content\":\"Yes! Review our products, share your experience, and link to our website. You can use product images for reference, but use your own photography for commercial blogs.\"},{\"label\":\"Can I translate your website into another language?\",\"content\":\"Not without permission. Contact us if you are interested in helping with translations for a specific market.\"},{\"label\":\"What if I found my content on your website without permission?\",\"content\":\"Contact us immediately with details. We will investigate and remove it if the claim is valid.\"},{\"label\":\"Can I use screenshots of your website in my presentation?\",\"content\":\"For educational or non-commercial presentations, yes, if you attribute us. For commercial use, ask first.\"},{\"label\":\"Do you use AI to generate content?\",\"content\":\"No. Our content is created by human writers, photographers, and designers. We do not use AI-generated images or text.\"},{\"label\":\"Can I modify your product images for my social media?\",\"content\":\"For personal, non-commercial use, minor edits are generally okay (cropping, filters). Do not remove watermarks. For commercial use, ask permission first.\"},{\"label\":\"What about linking to your website?\",\"content\":\"Yes! Linking to our website is encouraged. You do not need permission to link (but ask if you want to link a specific page frame or embed content).\"}]",[49,8152],{},[52,8154,8156],{"id":8155},"changes-updates","Changes & Updates",[38,8158,8159],{},"We may update this copyright notice at any time. Changes are effective immediately upon posting.",[38,8161,8162],{},[44,8163,8164],{},"Your continued use of our website indicates acceptance of these terms.",[49,8166],{},[52,8168,8170],{"id":8169},"legal-compliance","Legal Compliance",[38,8172,8173],{},"This notice complies with:",[105,8175,8176,8182,8188,8192,8197],{},[108,8177,8178,8181],{},[44,8179,8180],{},"Directive 2001\u002F29\u002FEC"," - Copyright in the Information Society",[108,8183,8184,8187],{},[44,8185,8186],{},"Directive 2006\u002F115\u002FEC"," - Rental and Lending Rights",[108,8189,8190],{},[44,8191,8120],{},[108,8193,8194],{},[44,8195,8196],{},"WIPO Copyright Treaty (WCT)",[108,8198,8199,8201],{},[44,8200,8137],{}," of countries where we operate",[49,8203],{},[52,8205,8207],{"id":8206},"contact-for-copyright-matters","Contact for Copyright Matters",[97,8209,8211],{"id":8210},"general-inquiries","General Inquiries",[38,8213,8214,1635,8216,8218,8220,8222],{},[44,8215,1634],{},[238,8217,241],{"href":240},[1639,8219],{},[44,8221,1643],{}," \"Copyright Question\"",[97,8224,8226],{"id":8225},"infringement-reports","Infringement Reports",[38,8228,8229,1635,8231,8233,8235,7756],{},[44,8230,1634],{},[238,8232,241],{"href":240},[1639,8234],{},[44,8236,1643],{},[97,8238,8240],{"id":8239},"permission-requests","Permission Requests",[38,8242,8243,1635,8245,8247,8249,7119],{},[44,8244,1634],{},[238,8246,241],{"href":240},[1639,8248],{},[44,8250,1643],{},[49,8252],{},[52,8254,4271],{"id":4270},[38,8256,8257],{},"Learn more about our legal policies and protections:",[105,8259,8260,8264,8268,8272,8276],{},[108,8261,8262],{},[238,8263,454],{"href":453},[108,8265,8266],{},[238,8267,459],{"href":458},[108,8269,8270],{},[238,8271,6],{"href":2266},[108,8273,8274],{},[238,8275,4293],{"href":2146},[108,8277,8278],{},[238,8279,2678],{"href":4586},[49,8281],{},[38,8283,8284,2085,8286,8288,2091,8290,8292,2091],{},[44,8285,2084],{},[1639,8287],{},[44,8289,2090],{},[1639,8291],{},[44,8293,2096],{},[38,8295,8296],{},[44,8297,8298],{},"Copyright © 2026 Nikta 11 Ltd. All rights reserved.",[38,8300,8301,8302,1991,8304,8306,8307,8309],{},"Nikta 11 Ltd. (trading as Eleven Spectacles)",[1639,8303],{},[1639,8305],{},"\n9000 Varna, Bulgaria",[1639,8308],{},"\nUIC: 207628419",{"title":2155,"searchDepth":2156,"depth":2156,"links":8311},[8312,8316,8320,8324,8329,8333,8337,8341,8345,8350,8355,8359,8363,8366,8370,8376,8380,8383,8384,8385,8386,8391],{"id":6788,"depth":2156,"text":6789,"children":8313},[8314,8315],{"id":6792,"depth":2162,"text":6793},{"id":6856,"depth":2162,"text":6857},{"id":6884,"depth":2156,"text":6885,"children":8317},[8318,8319],{"id":6888,"depth":2162,"text":6889},{"id":6932,"depth":2162,"text":6933},{"id":6986,"depth":2156,"text":6987,"children":8321},[8322,8323],{"id":6990,"depth":2162,"text":6991},{"id":7066,"depth":2162,"text":7067},{"id":7100,"depth":2156,"text":7101,"children":8325},[8326,8327,8328],{"id":7104,"depth":2162,"text":7105},{"id":7147,"depth":2162,"text":7148},{"id":7196,"depth":2162,"text":7197},{"id":7222,"depth":2156,"text":7223,"children":8330},[8331,8332],{"id":7226,"depth":2162,"text":7227},{"id":7252,"depth":2162,"text":7253},{"id":7296,"depth":2156,"text":7297,"children":8334},[8335,8336],{"id":7300,"depth":2162,"text":7301},{"id":7333,"depth":2162,"text":7334},{"id":7376,"depth":2156,"text":7377,"children":8338},[8339,8340],{"id":7380,"depth":2162,"text":7381},{"id":7407,"depth":2162,"text":7408},{"id":7439,"depth":2156,"text":7440,"children":8342},[8343,8344],{"id":7443,"depth":2162,"text":7444},{"id":7461,"depth":2162,"text":7462},{"id":7520,"depth":2156,"text":7521,"children":8346},[8347,8348,8349],{"id":7524,"depth":2162,"text":7525},{"id":7542,"depth":2162,"text":7543},{"id":7563,"depth":2162,"text":7564},{"id":7583,"depth":2156,"text":7584,"children":8351},[8352,8353,8354],{"id":7587,"depth":2162,"text":7588},{"id":7623,"depth":2162,"text":7624},{"id":7644,"depth":2162,"text":7645},{"id":7655,"depth":2156,"text":7656,"children":8356},[8357,8358],{"id":7659,"depth":2162,"text":7660},{"id":7698,"depth":2162,"text":7699},{"id":7721,"depth":2156,"text":7722,"children":8360},[8361,8362],{"id":7725,"depth":2162,"text":7726},{"id":1671,"depth":2162,"text":1672},{"id":7806,"depth":2156,"text":7807,"children":8364},[8365],{"id":7810,"depth":2162,"text":7811},{"id":7845,"depth":2156,"text":7846,"children":8367},[8368,8369],{"id":7849,"depth":2162,"text":7850},{"id":7873,"depth":2162,"text":7874},{"id":7902,"depth":2156,"text":7903,"children":8371},[8372,8373,8374,8375],{"id":7906,"depth":2162,"text":7907},{"id":7948,"depth":2162,"text":7949},{"id":7969,"depth":2162,"text":7970},{"id":8031,"depth":2162,"text":8032},{"id":8068,"depth":2156,"text":8069,"children":8377},[8378,8379],{"id":8072,"depth":2162,"text":8073},{"id":8082,"depth":2162,"text":8083},{"id":8105,"depth":2156,"text":8106,"children":8381},[8382],{"id":8109,"depth":2162,"text":8110},{"id":3842,"depth":2156,"text":3843},{"id":8155,"depth":2156,"text":8156},{"id":8169,"depth":2156,"text":8170},{"id":8206,"depth":2156,"text":8207,"children":8387},[8388,8389,8390],{"id":8210,"depth":2162,"text":8211},{"id":8225,"depth":2162,"text":8226},{"id":8239,"depth":2162,"text":8240},{"id":4270,"depth":2156,"text":4271},"Copyright information and usage rights for Eleven Spectacles content",{},"Copyright and trademark protection for Eleven Spectacles. Fair use guidelines, permissions for commercial use, and content licensing information.",[8396],{"type":2269,"mainEntity":8397},[8398,8402,8406,8410,8414],{"type":2272,"name":8399,"acceptedAnswer":8400},"Can I share product photos on social media?",{"type":2275,"text":8401},"Yes, for non-commercial personal use. Tag us and give credit. Commercial use requires permission.",{"type":2272,"name":8403,"acceptedAnswer":8404},"Can I use product images in my online store?",{"type":2275,"text":8405},"No, not without explicit permission. If you are a reseller, contact us about licensing options.",{"type":2272,"name":8407,"acceptedAnswer":8408},"Can I write a blog post about your sunglasses?",{"type":2275,"text":8409},"Yes! Review our products, share your experience, and link to our website. Use your own photography for commercial blogs.",{"type":2272,"name":8411,"acceptedAnswer":8412},"How do I request permission to use content?",{"type":2275,"text":8413},"Email support@elevenspectacles.com with subject 'Content Permission Request'. Include specific content, intended use, and timeline.",{"type":2272,"name":8415,"acceptedAnswer":8416},"What if I find my content on your website?",{"type":2275,"text":8417},"Contact us immediately with details. We will investigate and remove it if the claim is valid.",{"title":2153,"description":8392},{"loc":2152,"lastmod":4592},"resources\u002Flegal\u002Fcopyright","LKQtdb6tqj14O5dzbsUqDj34s_aGsezm2_Cd3NKefew",{"id":8423,"title":1953,"author":7,"body":8424,"category":2259,"description":8704,"extension":2261,"meta":8705,"metaDescription":8706,"metaTitle":8707,"navigation":2265,"ogImage":7,"path":774,"publishedAt":7,"reading_time":7,"robots":7,"schema":8708,"schemaOrg":7,"seo":8751,"sitemap":8752,"stem":8753,"updatedAt":4592,"__hash__":8754},"resources_legal_en\u002Fresources\u002Flegal\u002Fdispute-resolution-policy.md",{"type":9,"value":8425,"toc":8694},[8426,8443,8446,8448,8452,8457,8461,8478,8484,8486,8490,8496,8502,8508,8510,8514,8517,8522,8539,8543,8545,8549,8555,8558,8572,8577,8591,8593,8597,8602,8628,8630,8632,8635,8637,8639,8664,8666,8668,8684,8686],[12,8427,8429,8433,8437,8440],{"className":8428},[15,16,17,18],[20,8430],{"icon":8431,"label":8432,"variant":24},"i-heroicons-clock","2 Days Acknowledgment",[20,8434],{"icon":8435,"label":8436,"variant":24},"i-heroicons-magnifying-glass","5 Days Investigation",[20,8438],{"icon":2331,"label":8439,"variant":24},"14 Days Resolution",[20,8441],{"icon":27,"label":8442,"variant":24},"Fair Assessment",[38,8444,8445],{},"We're committed to fair and transparent resolution of eyewear order issues, product defects, and customer complaints. Our dispute resolution process ensures every claim is reviewed fairly within 14 days, with options including full refund, replacement, or repair. Contact us first - direct communication resolves disputes faster and more fairly than chargebacks or payment processor disputes.",[49,8447],{},[52,8449,8451],{"id":8450},"how-to-file-a-customer-dispute","How to File a Customer Dispute",[38,8453,3820,8454,8456],{},[238,8455,241],{"href":240}," within 30 days of purchase or 14 days of discovering the issue.",[38,8458,8459],{},[44,8460,1654],{},[105,8462,8463,8466,8469,8472,8475],{},[108,8464,8465],{},"Order number and purchase date",[108,8467,8468],{},"Issue description",[108,8470,8471],{},"Supporting photos or evidence",[108,8473,8474],{},"Desired resolution",[108,8476,8477],{},"Contact information",[8479,8480],"u-timeline",{":items":8481,"color":8482,"size":8483},"[{\"title\":\"Acknowledgment\", \"description\": \"We confirm receipt of your complaint within 2 business days and assign a dedicated representative to handle your case.\", \"icon\": \"i-heroicons-envelope\"}, {\"title\": \"Investigation\", \"description\": \"We assess your claim fairly within 5 business days, reviewing product condition, order details, evidence provided, and applicable consumer rights.\", \"icon\": \"i-heroicons-magnifying-glass\"}, {\"title\": \"Resolution\", \"description\": \"We propose a fair resolution (refund, replacement, or repair) within 14 days based on our investigation findings.\", \"icon\": \"i-heroicons-check-circle\"}]","primary","xl",[49,8485],{},[52,8487,8489],{"id":8488},"dispute-resolution-options-available","Dispute Resolution Options Available",[38,8491,8492,8495],{},[44,8493,8494],{},"Refund:"," Full purchase price + standard delivery + prepaid return shipping, processed within 14 days",[38,8497,8498,8501],{},[44,8499,8500],{},"Replacement:"," Same style or comparable alternative with free shipping both ways, within 3-5 business days",[38,8503,8504,8507],{},[44,8505,8506],{},"Repair:"," For minor defects or damage, we can arrange professional repair at no cost to you",[49,8509],{},[52,8511,8513],{"id":8512},"what-we-accept","What We Accept",[38,8515,8516],{},"Product defects, non-conformity with description, missing items, damaged delivery, unauthorized charges, shipping delays, or service issues.",[38,8518,8519],{},[44,8520,8521],{},"We don't accept disputes for:",[105,8523,8524,8527,8530,8533,8536],{},[108,8525,8526],{},"Items clearly worn or heavily used",[108,8528,8529],{},"Customer-caused damage (drops, impacts, misuse)",[108,8531,8532],{},"Purchases outside our 30-day window",[108,8534,8535],{},"Items from unauthorized sellers",[108,8537,8538],{},"Normal wear and tear",[2343,8540],{"color":8482,"description":8541,"icon":2563,"title":8542,"variant":24},"Contact us anyway. We'd rather help than deny a valid claim. Be honest about the situation, and we'll assess fairly.","Not Sure if Your Claim Qualifies?",[49,8544],{},[52,8546,8548],{"id":8547},"chargebacks-fraud","Chargebacks & Fraud",[38,8550,8551,8554],{},[44,8552,8553],{},"Contact us first before filing a chargeback."," Why? Direct contact is faster (days vs. weeks), has higher approval rates, and builds trust.",[38,8556,8557],{},"If you file a chargeback without contacting us first:",[105,8559,8560,8563,8566,8569],{},[108,8561,8562],{},"We'll dispute it professionally with documentation",[108,8564,8565],{},"Resolution may take 60-90 days instead of 2 weeks",[108,8567,8568],{},"We may restrict future purchases",[108,8570,8571],{},"Your account may be flagged for review",[38,8573,8574],{},[44,8575,8576],{},"Fraud (false disputes, stolen items, return fraud, repeated false claims) results in:",[105,8578,8579,8582,8585,8588],{},[108,8580,8581],{},"Account suspension",[108,8583,8584],{},"Payment method blacklisting",[108,8586,8587],{},"Report to payment processors",[108,8589,8590],{},"Legal action where permitted",[49,8592],{},[52,8594,8596],{"id":8595},"escalation-mediation","Escalation & Mediation",[38,8598,8599],{},[44,8600,8601],{},"Not satisfied with our decision?",[1083,8603,8604,8610,8619],{},[108,8605,8606,8609],{},[44,8607,8608],{},"Appeal to management:"," Email with \"Dispute Appeal\" in subject. We reconsider within 7 business days.",[108,8611,8612,1635,8615,8618],{},[44,8613,8614],{},"EU Online Dispute Resolution:",[238,8616,1718],{"href":1718,"rel":8617},[695]," (free, independent mediator, typically 90 days)",[108,8620,8621,8624,8625],{},[44,8622,8623],{},"Your national consumer protection authority:"," Find yours at ",[238,8626,1738],{"href":1738,"rel":8627},[695],[49,8629],{},[52,8631,3843],{"id":3842},[2396,8633],{":items":8634},"[{\"label\":\"Issue discovered after 30 days?\",\"content\":\"Contact us. We assess fairly based on when it became apparent and whether we are at fault.\"},{\"label\":\"Do I have to return the item?\",\"content\":\"For defects, yes - we need to inspect. We provide a prepaid label.\"},{\"label\":\"Already filed a chargeback?\",\"content\":\"Contact us immediately. We may still resolve it before the process concludes.\"},{\"label\":\"Photos not available?\",\"content\":\"Describe in detail. We may request photos or a video confirmation.\"},{\"label\":\"How long for refund?\",\"content\":\"We process within 14 days. Your bank typically shows credit within 3-5 more days.\"},{\"label\":\"Can I dispute after 2-year warranty expires?\",\"content\":\"Our warranty is 2 years. You may still have legal rights under your country's laws - contact us to discuss.\"}]",[49,8636],{},[52,8638,4199],{"id":4198},[38,8640,8641,1635,8643,8645,8647,8649,8650,1649,8652,8654,8657,8658,8660,8663],{},[44,8642,1634],{},[238,8644,241],{"href":240},[1639,8646],{},[44,8648,1643],{}," \"Dispute - ",[1646,8651,1648],{},[1639,8653],{},[44,8655,8656],{},"Response Time:"," Within 2 business days",[1639,8659],{},[44,8661,8662],{},"Service Area:"," EU customers (Germany, France, Spain, Italy, and more)",[49,8665],{},[52,8667,2570],{"id":2569},[105,8669,8670,8675,8679],{},[108,8671,8672],{},[238,8673,8674],{"href":827},"Returns & Refunds",[108,8676,8677],{},[238,8678,2588],{"href":1290},[108,8680,8681],{},[238,8682,645],{"href":8683},"\u002Fresources\u002Fsupport\u002Fpayments-guide",[49,8685],{},[38,8687,8688,8690,8691,8693],{},[44,8689,2084],{}," 1.1 | ",[44,8692,2096],{}," January 12, 2026",{"title":2155,"searchDepth":2156,"depth":2156,"links":8695},[8696,8697,8698,8699,8700,8701,8702,8703],{"id":8450,"depth":2156,"text":8451},{"id":8488,"depth":2156,"text":8489},{"id":8512,"depth":2156,"text":8513},{"id":8547,"depth":2156,"text":8548},{"id":8595,"depth":2156,"text":8596},{"id":3842,"depth":2156,"text":3843},{"id":4198,"depth":2156,"text":4199},{"id":2569,"depth":2156,"text":2570},"How we handle and resolve customer disputes fairly and transparently",{},"Dispute resolution for luxury eyewear purchases. File complaints within 30 days. Fair resolution guaranteed within 14 days. EU ODR platform available.","Dispute Resolution Process",[8709,8711,8733],{"type":4589,"name":1953,"description":8710},"Transparent dispute resolution process for eyewear orders with 2-day acknowledgment, 5-day investigation, and 14-day resolution timeline",{"type":2269,"mainEntity":8712},[8713,8717,8721,8725,8729],{"type":2272,"name":8714,"acceptedAnswer":8715},"What should I do if I have an issue with my order?",{"type":2275,"text":8716},"Contact support@elevenspectacles.com within 30 days of purchase with details about the issue. Include your order number, photos if applicable, and a description of the problem.",{"type":2272,"name":8718,"acceptedAnswer":8719},"How long does dispute resolution take?",{"type":2275,"text":8720},"We acknowledge disputes within 2 days, investigate within 5 days, and provide resolution within 14 days. Most issues are resolved much faster.",{"type":2272,"name":8722,"acceptedAnswer":8723},"What resolution options are available?",{"type":2275,"text":8724},"Options include full refund, product replacement, or repair. We work with you to find the fairest solution based on the circumstances.",{"type":2272,"name":8726,"acceptedAnswer":8727},"Should I file a chargeback instead?",{"type":2275,"text":8728},"Please contact us first. Direct communication resolves issues faster and more fairly than payment processor disputes. Chargebacks may delay resolution.",{"type":2272,"name":8730,"acceptedAnswer":8731},"What if I'm not satisfied with the resolution?",{"type":2275,"text":8732},"You can escalate to the EU Online Dispute Resolution (ODR) platform. We're committed to fair resolution and will work with any official dispute process.",{"type":2651,"name":8734,"description":8735,"step":8736},"How to File a Customer Dispute for Eyewear Orders","Step-by-step guide to resolving order issues and filing complaints with our customer service team",[8737,8740,8742,8745,8748],{"type":2656,"name":8738,"text":8739},"Document the issue","Take note of your order number, purchase date, and details about the problem (defect, damage, missing items, etc.). Gather photos if applicable.",{"type":2656,"name":2657,"text":8741},"Email support@elevenspectacles.com within 30 days of purchase with a clear description of the issue and any supporting photos",{"type":2656,"name":8743,"text":8744},"Await acknowledgment","We acknowledge all disputes within 2 business days and may ask clarifying questions about the issue",{"type":2656,"name":8746,"text":8747},"Investigation period","We investigate the issue within 5 business days. Be responsive to any follow-up questions to speed resolution",{"type":2656,"name":8749,"text":8750},"Receive resolution","We offer full refund, product replacement, or repair based on the circumstances. Most disputes are fully resolved within 14 days",{"title":1953,"description":8704},{"loc":774,"lastmod":4592},"resources\u002Flegal\u002Fdispute-resolution-policy","kCZLF5vTIDRwxLUv_chWKQDGM3p5fVzFF0znJSt1Xi4",{"id":8756,"title":2147,"author":7,"body":8757,"category":2259,"description":9961,"extension":2261,"meta":9962,"metaDescription":9963,"metaTitle":9964,"navigation":2265,"ogImage":7,"path":2146,"publishedAt":7,"reading_time":7,"robots":7,"schema":9965,"schemaOrg":7,"seo":9989,"sitemap":9990,"stem":9991,"updatedAt":4592,"__hash__":9992},"resources_legal_en\u002Fresources\u002Flegal\u002Fimprint.md",{"type":9,"value":8758,"toc":9888},[8759,8774,8777,8779,8783,8787,8793,8804,8812,8814,8820,8826,8831,8835,8840,8846,8852,8858,8860,8862,8865,8896,8898,8902,8906,8911,8924,8930,8936,8940,8954,8961,8967,8969,8973,8978,8992,8997,9002,9008,9015,9020,9022,9026,9030,9033,9042,9045,9049,9054,9093,9097,9122,9124,9128,9132,9135,9146,9149,9151,9154,9168,9171,9175,9178,9192,9195,9197,9201,9205,9211,9216,9221,9232,9236,9239,9259,9263,9286,9291,9293,9296,9298,9304,9323,9327,9333,9338,9340,9342,9346,9349,9359,9363,9366,9378,9385,9387,9390,9410,9415,9417,9420,9424,9427,9446,9450,9453,9464,9470,9472,9474,9478,9481,9494,9497,9501,9504,9518,9523,9525,9528,9542,9544,9548,9550,9553,9573,9577,9580,9594,9596,9599,9617,9619,9623,9627,9630,9635,9639,9642,9656,9658,9660,9662,9665,9678,9680,9683,9696,9699,9701,9705,9709,9712,9716,9719,9723,9726,9743,9745,9749,9753,9756,9787,9791,9794,9808,9810,9814,9818,9821,9823,9826,9828,9832,9844,9849,9851,9861,9863,9866],[12,8760,8762,8766,8768,8770],{"className":8761},[15,16,17,18],[20,8763],{"icon":8764,"label":8765,"variant":24},"i-heroicons-building-office","Company Details",[20,8767],{"icon":2689,"label":4444,"variant":24},[20,8769],{"icon":27,"label":8170,"variant":24},[20,8771],{"icon":8772,"label":8773,"variant":24},"i-heroicons-phone","Contact Info",[38,8775,8776],{},"This page provides the legally required impressum (legal notice) and company information for Eleven Spectacles, operated by Nikta 11 Ltd., a Bulgaria-based luxury eyewear e-commerce company headquartered in Varna. As mandated by the E-Commerce Directive (2000\u002F31\u002FEC), GDPR, and EU consumer protection regulations, we provide transparent business registration details, contact information, and compliance documentation for our customers across Europe.",[49,8778],{},[52,8780,8782],{"id":8781},"company-registration-business-information","Company Registration & Business Information",[97,8784,8786],{"id":8785},"legal-entity-provider-details","Legal Entity & Provider Details",[38,8788,8789,8792],{},[44,8790,8791],{},"Company Name:"," Nikta 11 Ltd.",[38,8794,8795,8798,1991,8800,1994,8802,1997],{},[44,8796,8797],{},"Business Address:",[1639,8799],{},[1639,8801],{},[1639,8803],{},[38,8805,8806,8809,8811],{},[44,8807,8808],{},"Headquarters:",[1639,8810],{},"\nVarna, Bulgaria",[97,8813,1973],{"id":1972},[38,8815,8816,1635,8818],{},[44,8817,1634],{},[238,8819,241],{"href":240},[38,8821,8822,8825],{},[44,8823,8824],{},"Website:"," elevenspectacles.com",[38,8827,8828,8830],{},[44,8829,8656],{}," We aim to respond to all inquiries within 24 business hours",[97,8832,8834],{"id":8833},"business-registration-bulgaria","Business Registration (Bulgaria)",[38,8836,8837,2003],{},[44,8838,8839],{},"Unique Identification Code (UIC):",[38,8841,8842,8845],{},[44,8843,8844],{},"Registered in:"," Bulgarian Public Registers (Trade Register of Bulgaria)",[38,8847,8848,8851],{},[44,8849,8850],{},"Registration Authority:"," Regional Court of Varna",[38,8853,8854,8857],{},[44,8855,8856],{},"Jurisdiction:"," Varna, Bulgaria (EU Member State)",[49,8859],{},[52,8861,4821],{"id":4820},[38,8863,8864],{},"This website and e-commerce operations are conducted in compliance with:",[105,8866,8867,8873,8879,8885,8891],{},[108,8868,8869,8872],{},[44,8870,8871],{},"E-Commerce Directive"," (Directive 2000\u002F31\u002FEC)",[108,8874,8875,8878],{},[44,8876,8877],{},"Consumer Protection Act"," (Bulgaria)",[108,8880,8881,8884],{},[44,8882,8883],{},"General Data Protection Regulation (GDPR)"," (EU 2016\u002F679)",[108,8886,8887,8890],{},[44,8888,8889],{},"Consumer Rights Directive"," (Directive 2011\u002F83\u002FEU)",[108,8892,8893],{},[44,8894,8895],{},"Distance Selling Regulations",[49,8897],{},[52,8899,8901],{"id":8900},"supervisory-regulatory-authorities","Supervisory & Regulatory Authorities",[97,8903,8905],{"id":8904},"data-protection-authority","Data Protection Authority",[38,8907,8908],{},[44,8909,8910],{},"Commission for Personal Data Protection (CPDP)",[38,8912,8913,8916,8918,8919,8921,8922,1997],{},[44,8914,8915],{},"Address:",[1639,8917],{},"\nProf. Tsvetan Lazarov Street No. 2",[1639,8920],{},"\n1000 Sofia",[1639,8923],{},[38,8925,8926,8929],{},[44,8927,8928],{},"Phone:"," +359 (2) 940 20 46",[38,8931,8932,8935],{},[44,8933,8934],{},"Fax:"," +359 (2) 940 36 40",[38,8937,8938],{},[44,8939,1634],{},[105,8941,8942,8948],{},[108,8943,8944],{},[238,8945,8947],{"href":8946},"mailto:kzld@government.bg","kzld@government.bg",[108,8949,8950],{},[238,8951,8953],{"href":8952},"mailto:kzld@cpdp.bg","kzld@cpdp.bg",[38,8955,8956,1635,8958],{},[44,8957,8824],{},[238,8959,2058],{"href":2058,"rel":8960},[695],[38,8962,8963,8966],{},[44,8964,8965],{},"Responsibility:"," Oversees compliance with GDPR and data protection laws. File complaints about data privacy violations.",[49,8968],{},[97,8970,8972],{"id":8971},"consumer-protection-authority","Consumer Protection Authority",[38,8974,8975],{},[44,8976,8977],{},"Commission for Consumer Protection (CCP)",[38,8979,8980,8982,8984,8985,8987,8988,8921,8990,1997],{},[44,8981,8915],{},[1639,8983],{},"\nSlaveykov Square No. 4A",[1639,8986],{},"\nFloors 3, 4, and 6",[1639,8989],{},[1639,8991],{},[38,8993,8994,8996],{},[44,8995,8928],{}," +359 (2) 980 25 24",[38,8998,8999,9001],{},[44,9000,8934],{}," +359 (2) 988 42 18",[38,9003,9004,9007],{},[44,9005,9006],{},"Hotline:"," 0700 111 22",[38,9009,9010,1635,9012],{},[44,9011,8824],{},[238,9013,2072],{"href":2072,"rel":9014},[695],[38,9016,9017,9019],{},[44,9018,8965],{}," Enforces consumer protection laws, investigates complaints, and ensures fair trading practices. File complaints about consumer rights violations.",[49,9021],{},[52,9023,9025],{"id":9024},"consumer-dispute-resolution-complaints","Consumer Dispute Resolution & Complaints",[97,9027,9029],{"id":9028},"eu-out-of-court-dispute-resolution","EU Out-of-Court Dispute Resolution",[38,9031,9032],{},"For disputes regarding purchases on our website, consumers have the right to access alternative dispute resolution procedures:",[38,9034,9035,9037,9039],{},[44,9036,1711],{},[1639,9038],{},[238,9040,1718],{"href":1718,"rel":9041},[695],[38,9043,9044],{},"This platform provides an independent, impartial, transparent, effective, fast, and fair dispute resolution service for online consumer transactions across the EU.",[97,9046,9048],{"id":9047},"how-to-file-a-complaint","How to File a Complaint",[38,9050,9051],{},[44,9052,9053],{},"If you have a complaint:",[1083,9055,9056,9075,9081,9087],{},[108,9057,9058,9061,9062],{},[44,9059,9060],{},"Contact us first"," - We want to resolve issues directly",[105,9063,9064,9069,9072],{},[108,9065,9066,9067],{},"Email: ",[238,9068,241],{"href":240},[108,9070,9071],{},"Subject: \"Consumer Complaint\"",[108,9073,9074],{},"Include: Order number, issue description, desired resolution",[108,9076,9077,9080],{},[44,9078,9079],{},"Wait for our response"," - We'll respond within 14 days",[108,9082,9083,9086],{},[44,9084,9085],{},"If unresolved"," - File a complaint with the Consumer Protection Commission (see above)",[108,9088,9089,9092],{},[44,9090,9091],{},"Alternative dispute resolution"," - Use the EU ODR platform for mediation",[97,9094,9096],{"id":9095},"complaint-procedure-timeline","Complaint Procedure Timeline",[105,9098,9099,9105,9111,9117],{},[108,9100,9101,9104],{},[44,9102,9103],{},"Day 1:"," You submit your complaint to us",[108,9106,9107,9110],{},[44,9108,9109],{},"Within 14 days:"," We acknowledge and respond with a resolution plan",[108,9112,9113,9116],{},[44,9114,9115],{},"Within 30 days:"," We work toward resolution",[108,9118,9119,9121],{},[44,9120,3972],{}," You may file with consumer authorities or ODR",[49,9123],{},[52,9125,9127],{"id":9126},"website-liability-disclaimer","Website Liability & Disclaimer",[97,9129,9131],{"id":9130},"content-disclaimer","Content Disclaimer",[38,9133,9134],{},"The information provided on this website is accurate to the best of our knowledge. However, we do not guarantee that all information is:",[105,9136,9137,9140,9143],{},[108,9138,9139],{},"Completely accurate or up-to-date",[108,9141,9142],{},"Error-free",[108,9144,9145],{},"Suitable for your specific purposes",[38,9147,9148],{},"Prices, product availability, and information may change without notice.",[97,9150,1334],{"id":1333},[38,9152,9153],{},"To the extent permitted by law, Eleven Spectacles shall not be liable for:",[105,9155,9156,9159,9162,9165],{},[108,9157,9158],{},"Indirect, incidental, special, or consequential damages",[108,9160,9161],{},"Lost profits or business interruption",[108,9163,9164],{},"Damages arising from website use or content accessed",[108,9166,9167],{},"Third-party actions or content",[38,9169,9170],{},"Our total liability is limited to the amount you paid for your purchase.",[97,9172,9174],{"id":9173},"third-party-links","Third-Party Links",[38,9176,9177],{},"Our website may contain links to third-party websites. We are not responsible for:",[105,9179,9180,9183,9186,9189],{},[108,9181,9182],{},"The content of linked websites",[108,9184,9185],{},"Privacy practices of third parties",[108,9187,9188],{},"Technical issues with external sites",[108,9190,9191],{},"Availability of linked resources",[38,9193,9194],{},"Review third-party privacy policies and terms before providing information.",[49,9196],{},[52,9198,9200],{"id":9199},"product-information-safety-standards","Product Information & Safety Standards",[97,9202,9204],{"id":9203},"luxury-eyewear-product-details","Luxury Eyewear Product Details",[38,9206,9207,9210],{},[44,9208,9209],{},"Product Category:"," Luxury designer sunglasses",[38,9212,9213,8792],{},[44,9214,9215],{},"Manufacturer:",[38,9217,9218],{},[44,9219,9220],{},"Manufacturing Standards:",[105,9222,9223,9226,9229],{},[108,9224,9225],{},"CE marking compliance for applicable products",[108,9227,9228],{},"ISO standards for optical quality",[108,9230,9231],{},"EU safety regulations for eyewear",[97,9233,9235],{"id":9234},"product-safety","Product Safety",[38,9237,9238],{},"All Eleven Spectacles products comply with:",[105,9240,9241,9247,9253],{},[108,9242,9243,9246],{},[44,9244,9245],{},"EN ISO 12312-1"," - Safety standards for sunglasses",[108,9248,9249,9252],{},[44,9250,9251],{},"Medical Device Regulation (EU 2017\u002F745)"," - Where applicable for prescription eyewear",[108,9254,9255,9258],{},[44,9256,9257],{},"UV Protection Standards"," - Verified UV400 protection",[97,9260,9262],{"id":9261},"warranty-guarantees","Warranty & Guarantees",[105,9264,9265,9274,9280],{},[108,9266,9267,9270,9271,9273],{},[44,9268,9269],{},"Limited Warranty:"," 2 years from purchase (see ",[238,9272,1950],{"href":1290},")",[108,9275,9276,9279],{},[44,9277,9278],{},"Legal Guarantee:"," 2 years (EU Consumer Rights)",[108,9281,9282,9285],{},[44,9283,9284],{},"Right of Withdrawal:"," 14 days (EU law)",[38,9287,9288,9289,242],{},"For details, see our ",[238,9290,1947],{"href":827},[49,9292],{},[52,9294,9295],{"id":699},"Payment & Security",[97,9297,667],{"id":666},[38,9299,9300,9301,9303],{},"All payments are processed securely through ",[44,9302,675],{},", a PCI-DSS Level 1 certified payment processor.",[105,9305,9306,9312,9318],{},[108,9307,9308,9311],{},[44,9309,9310],{},"Encryption:"," HTTPS\u002FTLS encryption for all transactions",[108,9313,9314,9317],{},[44,9315,9316],{},"Card Security:"," We do not store full credit card details",[108,9319,9320,9322],{},[44,9321,2101],{}," PCI-DSS, EMV, and 3D Secure standards",[97,9324,9326],{"id":9325},"payment-methods-accepted","Payment Methods Accepted",[105,9328,9329,9331],{},[108,9330,657],{},[108,9332,660],{},[38,9334,9288,9335,242],{},[238,9336,9337],{"href":8683},"Payments Guide",[49,9339],{},[52,9341,5787],{"id":5786},[97,9343,9345],{"id":9344},"data-protection-officer","Data Protection Officer",[38,9347,9348],{},"Currently, Eleven Spectacles does not have a dedicated Data Protection Officer. For data protection inquiries:",[38,9350,9351,1635,9353,9355,9357,6541],{},[44,9352,1634],{},[238,9354,241],{"href":240},[1639,9356],{},[44,9358,1643],{},[97,9360,9362],{"id":9361},"data-processing","Data Processing",[38,9364,9365],{},"All personal data is processed in accordance with:",[105,9367,9368,9372],{},[108,9369,9370],{},[44,9371,1770],{},[108,9373,9374,5806,9376],{},[44,9375,1942],{},[238,9377,5809],{"href":453},[38,9379,9380,9381,9384],{},"Data is stored within the EU using ",[44,9382,9383],{},"Railway"," cloud infrastructure with encryption and security measures.",[97,9386,198],{"id":197},[38,9388,9389],{},"You have the right to:",[105,9391,9392,9395,9398,9401,9404,9407],{},[108,9393,9394],{},"Access your personal data",[108,9396,9397],{},"Correct inaccurate information",[108,9399,9400],{},"Request deletion (right to be forgotten)",[108,9402,9403],{},"Object to processing",[108,9405,9406],{},"Request data portability",[108,9408,9409],{},"File complaints with supervisory authorities",[38,9411,9412,9413,242],{},"For details and how to exercise these rights, see our ",[238,9414,454],{"href":453},[49,9416],{},[52,9418,459],{"id":9419},"cookie-policy",[97,9421,9423],{"id":9422},"cookies-used","Cookies Used",[38,9425,9426],{},"Our website uses:",[105,9428,9429,9434,9440],{},[108,9430,9431,9433],{},[44,9432,5939],{}," - For checkout and functionality (no consent required)",[108,9435,9436,9439],{},[44,9437,9438],{},"Analytics cookies"," - PostHog cookieless tracking (no consent required; anonymized data)",[108,9441,9442,9445],{},[44,9443,9444],{},"Marketing cookies"," - For promotional purposes (consent required)",[97,9447,9449],{"id":9448},"cookie-consent","Cookie Consent",[38,9451,9452],{},"Upon first visit, you'll see a cookie banner. You can:",[105,9454,9455,9458,9461],{},[108,9456,9457],{},"Accept all cookies",[108,9459,9460],{},"Accept only essential cookies",[108,9462,9463],{},"Manage preferences",[38,9465,9466,9467,9469],{},"See our ",[238,9468,454],{"href":453}," for full cookie details.",[49,9471],{},[52,9473,167],{"id":166},[97,9475,9477],{"id":9476},"trademarks-content","Trademarks & Content",[38,9479,9480],{},"All content on this website, including:",[105,9482,9483,9486,9489,9492],{},[108,9484,9485],{},"Text, images, and graphics",[108,9487,9488],{},"Product designs and photos",[108,9490,9491],{},"Logos and trademarks",[108,9493,191],{},[38,9495,9496],{},"...are the intellectual property of Nikta 11 Ltd. or are used with permission.",[97,9498,9500],{"id":9499},"prohibited-use","Prohibited Use",[38,9502,9503],{},"You may not:",[105,9505,9506,9509,9512,9515],{},[108,9507,9508],{},"Reproduce or modify content without permission",[108,9510,9511],{},"Use our trademarks or logos for commercial purposes",[108,9513,9514],{},"Copy product images for unauthorized use",[108,9516,9517],{},"Scrape or systematically download content",[38,9519,9520,9521,242],{},"For permission requests, contact ",[238,9522,241],{"href":240},[97,9524,7584],{"id":7583},[38,9526,9527],{},"By submitting content (reviews, feedback, photos):",[105,9529,9530,9533,9536,9539],{},[108,9531,9532],{},"You grant Eleven Spectacles a non-exclusive license to use, display, and modify the content",[108,9534,9535],{},"You confirm you own the rights to the content",[108,9537,9538],{},"You represent the content is not defamatory or infringing",[108,9540,9541],{},"You accept that content may be used in marketing (anonymously)",[49,9543],{},[52,9545,9547],{"id":9546},"website-terms-of-use","Website Terms of Use",[97,9549,1449],{"id":1448},[38,9551,9552],{},"By using this website, you agree to:",[105,9554,9555,9558,9561,9564,9567,9570],{},[108,9556,9557],{},"Use it only for lawful purposes",[108,9559,9560],{},"Not attempt to gain unauthorized access",[108,9562,9563],{},"Not interfere with website functionality",[108,9565,9566],{},"Not transmit viruses, malware, or harmful code",[108,9568,9569],{},"Not scrape or automate data collection",[108,9571,9572],{},"Not impersonate other users",[97,9574,9576],{"id":9575},"account-password","Account & Password",[38,9578,9579],{},"If you create an account:",[105,9581,9582,9585,9588,9591],{},[108,9583,9584],{},"You're responsible for maintaining confidentiality",[108,9586,9587],{},"You're liable for all activities using your password",[108,9589,9590],{},"Notify us immediately of unauthorized access",[108,9592,9593],{},"We reserve the right to suspend accounts for misuse",[97,9595,1487],{"id":1486},[38,9597,9598],{},"You may not use this website to:",[105,9600,9601,9604,9606,9608,9611,9614],{},[108,9602,9603],{},"Engage in fraud or deception",[108,9605,1500],{},[108,9607,1503],{},[108,9609,9610],{},"Harass, threaten, or abuse others",[108,9612,9613],{},"Send spam or unsolicited materials",[108,9615,9616],{},"Circumvent security measures",[49,9618],{},[52,9620,9622],{"id":9621},"modifications-updates","Modifications & Updates",[97,9624,9626],{"id":9625},"changes-to-this-notice","Changes to This Notice",[38,9628,9629],{},"We may update this legal notice at any time. Changes are effective immediately upon posting.",[38,9631,9632],{},[44,9633,9634],{},"Continued use of the website after changes indicates your acceptance of the updated terms.",[97,9636,9638],{"id":9637},"changes-to-website","Changes to Website",[38,9640,9641],{},"We reserve the right to:",[105,9643,9644,9647,9650,9653],{},[108,9645,9646],{},"Modify website content and functionality",[108,9648,9649],{},"Suspend or discontinue services",[108,9651,9652],{},"Update policies and procedures",[108,9654,9655],{},"Change product availability or pricing",[49,9657],{},[52,9659,1752],{"id":1751},[97,9661,1756],{"id":1755},[38,9663,9664],{},"This website and all transactions are governed by:",[105,9666,9667,9672],{},[108,9668,9669],{},[44,9670,9671],{},"Bulgarian Law",[108,9673,9674,9677],{},[44,9675,9676],{},"EU Regulations"," (GDPR, Consumer Rights Directive, E-Commerce Directive)",[97,9679,1780],{"id":1779},[38,9681,9682],{},"Disputes arising from website use are subject to the jurisdiction of:",[105,9684,9685,9690],{},[108,9686,9687],{},[44,9688,9689],{},"Bulgarian Courts",[108,9691,9692,9695],{},[44,9693,9694],{},"Courts of the customer's country"," (where applicable under consumer protection law)",[38,9697,9698],{},"For consumers in EU member states, consumer protection laws of your country apply.",[49,9700],{},[52,9702,9704],{"id":9703},"additional-legal-information","Additional Legal Information",[97,9706,9708],{"id":9707},"export-compliance","Export Compliance",[38,9710,9711],{},"Products are sold and exported in compliance with applicable EU regulations and international trade laws.",[97,9713,9715],{"id":9714},"age-restrictions","Age Restrictions",[38,9717,9718],{},"Our website is intended for adults. We do not knowingly sell to customers under the age of majority in their jurisdiction.",[97,9720,9722],{"id":9721},"force-majeure","Force Majeure",[38,9724,9725],{},"Eleven Spectacles is not liable for inability to perform obligations due to circumstances beyond reasonable control, including:",[105,9727,9728,9731,9734,9737,9740],{},[108,9729,9730],{},"Natural disasters",[108,9732,9733],{},"Wars or terrorism",[108,9735,9736],{},"Government actions",[108,9738,9739],{},"Pandemics or public health emergencies",[108,9741,9742],{},"Strikes or labor disputes",[49,9744],{},[52,9746,9748],{"id":9747},"business-transparency","Business Transparency",[97,9750,9752],{"id":9751},"operating-principles","Operating Principles",[38,9754,9755],{},"Eleven Spectacles is committed to:",[105,9757,9758,9763,9769,9775,9781],{},[108,9759,9760,9762],{},[44,9761,4444],{}," - Clear information about products and policies",[108,9764,9765,9768],{},[44,9766,9767],{},"Consumer Protection"," - Respecting EU consumer rights",[108,9770,9771,9774],{},[44,9772,9773],{},"Data Privacy"," - Protecting customer information",[108,9776,9777,9780],{},[44,9778,9779],{},"Fair Trading"," - Honest and ethical business practices",[108,9782,9783,9786],{},[44,9784,9785],{},"Quality"," - Premium products and service",[97,9788,9790],{"id":9789},"codes-of-conduct","Codes of Conduct",[38,9792,9793],{},"We adhere to:",[105,9795,9796,9799,9802,9805],{},[108,9797,9798],{},"EU Consumer Rights standards",[108,9800,9801],{},"E-Commerce Directive requirements",[108,9803,9804],{},"Industry best practices for luxury eyewear",[108,9806,9807],{},"GDPR and data protection principles",[49,9809],{},[52,9811,9813],{"id":9812},"language-interpretation","Language & Interpretation",[97,9815,9817],{"id":9816},"official-language","Official Language",[38,9819,9820],{},"The English version of this imprint is the authoritative version. Translations are provided for convenience only. In case of discrepancy, the English version controls.",[97,9822,1878],{"id":1877},[38,9824,9825],{},"If any provision of this notice is found to be invalid or unenforceable, that provision is severable and does not affect the validity of remaining provisions.",[49,9827],{},[52,9829,9831],{"id":9830},"document-version","Document Version",[38,9833,9834,2085,9836,9838,2091,9840,9842,2091],{},[44,9835,2084],{},[1639,9837],{},[44,9839,2090],{},[1639,9841],{},[44,9843,2096],{},[38,9845,9846,4095],{},[44,9847,9848],{},"Next Review:",[49,9850],{},[38,9852,9853,9855,1991,9857,8306,9859,8309],{},[44,9854,6852],{},[1639,9856],{},[1639,9858],{},[1639,9860],{},[52,9862,4271],{"id":4270},[38,9864,9865],{},"Learn more about our policies and commitments:",[105,9867,9868,9872,9876,9880,9884],{},[108,9869,9870],{},[238,9871,454],{"href":453},[108,9873,9874],{},[238,9875,459],{"href":458},[108,9877,9878],{},[238,9879,6],{"href":2266},[108,9881,9882],{},[238,9883,2678],{"href":4586},[108,9885,9886],{},[238,9887,4298],{"href":2152},{"title":2155,"searchDepth":2156,"depth":2156,"links":9889},[9890,9895,9896,9900,9905,9910,9915,9919,9924,9928,9933,9938,9942,9946,9951,9955,9959,9960],{"id":8781,"depth":2156,"text":8782,"children":9891},[9892,9893,9894],{"id":8785,"depth":2162,"text":8786},{"id":1972,"depth":2162,"text":1973},{"id":8833,"depth":2162,"text":8834},{"id":4820,"depth":2156,"text":4821},{"id":8900,"depth":2156,"text":8901,"children":9897},[9898,9899],{"id":8904,"depth":2162,"text":8905},{"id":8971,"depth":2162,"text":8972},{"id":9024,"depth":2156,"text":9025,"children":9901},[9902,9903,9904],{"id":9028,"depth":2162,"text":9029},{"id":9047,"depth":2162,"text":9048},{"id":9095,"depth":2162,"text":9096},{"id":9126,"depth":2156,"text":9127,"children":9906},[9907,9908,9909],{"id":9130,"depth":2162,"text":9131},{"id":1333,"depth":2162,"text":1334},{"id":9173,"depth":2162,"text":9174},{"id":9199,"depth":2156,"text":9200,"children":9911},[9912,9913,9914],{"id":9203,"depth":2162,"text":9204},{"id":9234,"depth":2162,"text":9235},{"id":9261,"depth":2162,"text":9262},{"id":699,"depth":2156,"text":9295,"children":9916},[9917,9918],{"id":666,"depth":2162,"text":667},{"id":9325,"depth":2162,"text":9326},{"id":5786,"depth":2156,"text":5787,"children":9920},[9921,9922,9923],{"id":9344,"depth":2162,"text":9345},{"id":9361,"depth":2162,"text":9362},{"id":197,"depth":2162,"text":198},{"id":9419,"depth":2156,"text":459,"children":9925},[9926,9927],{"id":9422,"depth":2162,"text":9423},{"id":9448,"depth":2162,"text":9449},{"id":166,"depth":2156,"text":167,"children":9929},[9930,9931,9932],{"id":9476,"depth":2162,"text":9477},{"id":9499,"depth":2162,"text":9500},{"id":7583,"depth":2162,"text":7584},{"id":9546,"depth":2156,"text":9547,"children":9934},[9935,9936,9937],{"id":1448,"depth":2162,"text":1449},{"id":9575,"depth":2162,"text":9576},{"id":1486,"depth":2162,"text":1487},{"id":9621,"depth":2156,"text":9622,"children":9939},[9940,9941],{"id":9625,"depth":2162,"text":9626},{"id":9637,"depth":2162,"text":9638},{"id":1751,"depth":2156,"text":1752,"children":9943},[9944,9945],{"id":1755,"depth":2162,"text":1756},{"id":1779,"depth":2162,"text":1780},{"id":9703,"depth":2156,"text":9704,"children":9947},[9948,9949,9950],{"id":9707,"depth":2162,"text":9708},{"id":9714,"depth":2162,"text":9715},{"id":9721,"depth":2162,"text":9722},{"id":9747,"depth":2156,"text":9748,"children":9952},[9953,9954],{"id":9751,"depth":2162,"text":9752},{"id":9789,"depth":2162,"text":9790},{"id":9812,"depth":2156,"text":9813,"children":9956},[9957,9958],{"id":9816,"depth":2162,"text":9817},{"id":1877,"depth":2162,"text":1878},{"id":9830,"depth":2156,"text":9831},{"id":4270,"depth":2156,"text":4271},"Legal information about Eleven Spectacles and our business details",{},"Legal imprint for Eleven Spectacles (Nikta 11 Ltd). Bulgaria-based luxury eyewear company. EU e-commerce compliance, contact details, GDPR information.","Legal Imprint & Company Details",[9966,9978,9986],{"type":9967,"name":6852,"alternateName":4870,"description":9968,"url":9969,"logo":9970,"email":241,"legalName":6852,"taxID":9971,"address":9972},"Organization","Bulgaria-based luxury eyewear e-commerce company","https:\u002F\u002Felevenspectacles.com","https:\u002F\u002Felevenspectacles.com\u002Flogo.png","207628419",{"type":9973,"streetAddress":9974,"addressLocality":9975,"postalCode":9976,"addressCountry":9977},"PostalAddress","Petko Yu. Todorov Street 33","Varna","9000","BG",{"type":9979,"name":4870,"description":9980,"address":9981,"geo":9982},"LocalBusiness","Luxury designer sunglasses and eyewear based in Varna, Bulgaria",{"type":9973,"streetAddress":9974,"addressLocality":9975,"postalCode":9976,"addressCountry":9977},{"type":9983,"latitude":9984,"longitude":9985},"GeoCoordinates",43.2141,27.9147,{"type":4589,"name":9987,"description":9988},"Legal Imprint & Company Information","Official impressum and legal notice for Eleven Spectacles, including business registration, contact information, and EU compliance details",{"title":2147,"description":9961},{"loc":2146,"lastmod":4592},"resources\u002Flegal\u002Fimprint","KWx68zeA1s1zwHWIRqs-foNza6oV13yCzuIuJkum8dE",{"id":9994,"title":454,"author":7,"body":9995,"category":2259,"description":11863,"extension":2261,"meta":11864,"metaDescription":11865,"metaTitle":11866,"navigation":2265,"ogImage":7,"path":453,"publishedAt":7,"reading_time":7,"robots":7,"schema":7,"schemaOrg":7,"seo":11867,"sitemap":11868,"stem":11869,"updatedAt":7,"__hash__":11870},"resources_legal_en\u002Fresources\u002Flegal\u002Fprivacy-policy.md",{"type":9,"value":9996,"toc":11789},[9997,10012,10015,10021,10023,10027,10032,10034,10038,10041,10045,10080,10084,10104,10106,10110,10114,10117,10137,10141,10144,10170,10172,10176,10179,10264,10266,10270,10274,10294,10298,10309,10313,10333,10337,10356,10360,10374,10376,10387,10389,10393,10396,10400,10440,10452,10456,10487,10496,10500,10528,10548,10563,10572,10576,10606,10615,10617,10621,10624,10630,10636,10644,10646,10650,10654,10740,10743,10749,10751,10755,10758,10762,10788,10792,10818,10820,10837,10839,10843,10846,10851,10855,10858,10867,10872,10886,10897,10901,10904,10912,10916,10927,10931,10935,10938,10943,10960,10965,10976,10983,10987,10991,10994,11001,11007,11011,11015,11018,11025,11029,11040,11044,11048,11051,11056,11067,11072,11088,11092,11096,11099,11105,11107,11111,11117,11119,11122,11126,11198,11202,11209,11223,11226,11230,11233,11244,11252,11255,11258,11260,11264,11270,11273,11278,11280,11284,11287,11291,11297,11300,11304,11318,11321,11323,11325,11332,11334,11338,11341,11352,11354,11358,11361,11387,11390,11406,11412,11414,11418,11422,11425,11430,11439,11444,11488,11496,11498,11502,11505,11510,11521,11527,11529,11531,11534,11545,11561,11564,11566,11568,11571,11589,11591,11595,11715,11717,11721,11724,11728,11731,11735,11738,11742,11745,11749,11756,11760,11763,11767,11770,11772],[12,9998,10000,10002,10005,10008],{"className":9999},[15,16,17,18],[20,10001],{"icon":2331,"label":4632,"variant":24},[20,10003],{"icon":6772,"label":10004,"variant":24},"Data Encrypted",[20,10006],{"icon":31,"label":10007,"variant":24},"No Cookie Tracking",[20,10009],{"icon":10010,"label":10011,"variant":24},"i-heroicons-user","Your Rights Protected",[38,10013,10014],{},"At Eleven Spectacles, your trust is everything. This Privacy Policy explains how we collect, use, and protect your personal data with the same care we apply to every pair of sunglasses we create.",[38,10016,10017,10020],{},[44,10018,10019],{},"Quick Answer: Is Eleven Spectacles GDPR compliant?"," Yes. We fully comply with EU data protection laws, store your data securely in the EU, never sell your information, and respect your rights to access, delete, and control your data.",[49,10022],{},[52,10024,10026],{"id":10025},"who-we-are","Who We Are",[38,10028,10029,10031],{},[44,10030,4870],{}," is a luxury eyewear brand committed to transparency and data protection. We comply with the General Data Protection Regulation (GDPR) and all applicable EU data protection laws. This policy describes how we handle your personal data and your rights under EU law.",[49,10033],{},[52,10035,10037],{"id":10036},"what-personal-data-does-eleven-spectacles-collect","What Personal Data Does Eleven Spectacles Collect?",[38,10039,10040],{},"We collect data that helps us serve you better. Here's what we gather:",[97,10042,10044],{"id":10043},"data-you-provide-directly","Data You Provide Directly",[105,10046,10047,10053,10062,10068,10074],{},[108,10048,10049,10052],{},[44,10050,10051],{},"Order information:"," Name, email address, shipping address, billing address",[108,10054,10055,10058,10059],{},[44,10056,10057],{},"Payment details:"," Card information (processed securely by Stripe, not stored by us) - ",[238,10060,10061],{"href":8683},"learn about our checkout process",[108,10063,10064,10067],{},[44,10065,10066],{},"Contact information:"," Phone number (optional)",[108,10069,10070,10073],{},[44,10071,10072],{},"Communication:"," Messages you send through contact forms, email, or customer support",[108,10075,10076,10079],{},[44,10077,10078],{},"Marketing preferences:"," Your choice to receive or not receive promotional emails",[97,10081,10083],{"id":10082},"data-we-collect-automatically","Data We Collect Automatically",[105,10085,10086,10092,10098],{},[108,10087,10088,10091],{},[44,10089,10090],{},"Browsing activity:"," Pages visited, time spent, links clicked",[108,10093,10094,10097],{},[44,10095,10096],{},"Device information:"," Browser type, operating system, IP address",[108,10099,10100,10103],{},[44,10101,10102],{},"Analytics:"," Anonymized interaction patterns with our website (via PostHog cookieless tracking)",[49,10105],{},[52,10107,10109],{"id":10108},"how-we-collect-your-data","How We Collect Your Data",[97,10111,10113],{"id":10112},"direct-collection","Direct Collection",[38,10115,10116],{},"You provide data when you:",[105,10118,10119,10122,10125,10128,10131,10134],{},[108,10120,10121],{},"Place an order on our website",[108,10123,10124],{},"Enter your email and shipping details at checkout",[108,10126,10127],{},"Contact us for support or inquiries",[108,10129,10130],{},"Opt in or out of marketing communications",[108,10132,10133],{},"Submit feedback or reviews",[108,10135,10136],{},"Contact us with questions",[97,10138,10140],{"id":10139},"indirect-collection","Indirect Collection",[38,10142,10143],{},"We receive data from trusted partners:",[105,10145,10146,10152,10158,10164],{},[108,10147,10148,10151],{},[44,10149,10150],{},"Stripe:"," Payment processing and fraud prevention",[108,10153,10154,10157],{},[44,10155,10156],{},"Railway:"," Cloud hosting infrastructure",[108,10159,10160,10163],{},[44,10161,10162],{},"PostHog:"," Anonymous website analytics (no cookies, no personal data)",[108,10165,10166,10169],{},[44,10167,10168],{},"Brevo:"," Email marketing services (only if you've opted in)",[49,10171],{},[52,10173,10175],{"id":10174},"legal-basis-for-processing-your-data","Legal Basis for Processing Your Data",[38,10177,10178],{},"We process your personal data based on the following legal grounds (GDPR Article 6):",[3298,10180,10181,10197],{},[3301,10182,10183],{},[3304,10184,10185,10189,10193],{},[3307,10186,10187],{},[44,10188,4844],{},[3307,10190,10191],{},[44,10192,4821],{},[3307,10194,10195],{},[44,10196,4849],{},[3318,10198,10199,10210,10221,10232,10243,10253],{},[3304,10200,10201,10204,10207],{},[3323,10202,10203],{},"Processing and fulfilling orders",[3323,10205,10206],{},"Contract performance (Article 6(1)(b))",[3323,10208,10209],{},"Duration of order + 5 years (tax records)",[3304,10211,10212,10215,10218],{},[3323,10213,10214],{},"Providing customer support",[3323,10216,10217],{},"Legitimate interest (Article 6(1)(f))",[3323,10219,10220],{},"Until issue resolved",[3304,10222,10223,10226,10229],{},[3323,10224,10225],{},"Fraud prevention & payment verification",[3323,10227,10228],{},"Legitimate interest & contract (Articles 6(1)(b), 6(1)(f))",[3323,10230,10231],{},"Duration of transaction + 5 years",[3304,10233,10234,10237,10240],{},[3323,10235,10236],{},"Marketing & newsletters",[3323,10238,10239],{},"Consent (Article 6(1)(a))",[3323,10241,10242],{},"Until you unsubscribe",[3304,10244,10245,10248,10250],{},[3323,10246,10247],{},"Anonymous website analytics",[3323,10249,10217],{},[3323,10251,10252],{},"Per PostHog's retention policy (no consent needed)",[3304,10254,10255,10258,10261],{},[3323,10256,10257],{},"Legal compliance & records",[3323,10259,10260],{},"Legal obligation (Article 6(1)(c))",[3323,10262,10263],{},"As required by law",[49,10265],{},[52,10267,10269],{"id":10268},"how-does-eleven-spectacles-use-your-personal-data","How Does Eleven Spectacles Use Your Personal Data?",[97,10271,10273],{"id":10272},"order-processing-fulfillment","Order Processing & Fulfillment",[105,10275,10276,10279,10282,10285,10291],{},[108,10277,10278],{},"Process payments and prevent fraud",[108,10280,10281],{},"Ship your order to the correct address",[108,10283,10284],{},"Provide order updates and tracking information",[108,10286,10287,10288],{},"Handle returns and refunds - ",[238,10289,10290],{"href":827},"view our return policy",[108,10292,10293],{},"Respond to order-related questions",[97,10295,10297],{"id":10296},"customer-service","Customer Service",[105,10299,10300,10303,10306],{},[108,10301,10302],{},"Answer your questions and resolve issues",[108,10304,10305],{},"Send important order notifications (confirmations, shipping updates, delivery status)",[108,10307,10308],{},"Process data access requests and complaints",[97,10310,10312],{"id":10311},"marketing-with-your-consent","Marketing (With Your Consent)",[105,10314,10315,10318,10321,10324,10330],{},[108,10316,10317],{},"Send newsletters about new products and collections",[108,10319,10320],{},"Notify you of special offers and promotions",[108,10322,10323],{},"Invite you to exclusive events or early access",[108,10325,10326,10329],{},[44,10327,10328],{},"You can opt out anytime","-no strings attached",[108,10331,10332],{},"Manage your preferences in any marketing email",[97,10334,10336],{"id":10335},"anonymous-website-analytics","Anonymous Website Analytics",[105,10338,10339,10342,10345,10348,10351],{},[108,10340,10341],{},"Analyze how visitors use our website in aggregated, anonymous form",[108,10343,10344],{},"Identify and fix technical issues",[108,10346,10347],{},"Improve user experience and performance",[108,10349,10350],{},"Test new features",[108,10352,10353],{},[44,10354,10355],{},"No personal data collected; no consent required",[97,10357,10359],{"id":10358},"fraud-prevention-security","Fraud Prevention & Security",[105,10361,10362,10365,10368,10371],{},[108,10363,10364],{},"Verify credit card transactions with payment processors",[108,10366,10367],{},"Detect fraudulent activity",[108,10369,10370],{},"Protect our systems from abuse",[108,10372,10373],{},"Comply with financial regulations",[97,10375,8170],{"id":8169},[105,10377,10378,10381,10384],{},[108,10379,10380],{},"Maintain records for tax and accounting purposes (legally required)",[108,10382,10383],{},"Comply with government requests (where legally required)",[108,10385,10386],{},"Protect legal rights in disputes",[49,10388],{},[52,10390,10392],{"id":10391},"our-data-processing-partners","Our Data Processing Partners",[38,10394,10395],{},"We share your data only with carefully selected partners who process it on our behalf (data processors). Each partner is contractually bound to protect your data and use it only as instructed.",[97,10397,10399],{"id":10398},"stripe-payment-processing","Stripe (Payment Processing)",[38,10401,10402,10405,10406,10408,10411,10412,10414,10417,10418,10420,10423,10424,10426,10429,10430,10434,10436,10439],{},[44,10403,10404],{},"What data:"," Name, email, payment card details, billing address",[1639,10407],{},[44,10409,10410],{},"Why:"," Process payments securely and detect fraud",[1639,10413],{},[44,10415,10416],{},"Legal basis:"," Contract performance & legitimate interest",[1639,10419],{},[44,10421,10422],{},"GDPR compliance:"," Stripe is GDPR-compliant and notifies us of data breaches within 48 hours",[1639,10425],{},[44,10427,10428],{},"Data retention:"," Per Stripe's ",[238,10431,10433],{"href":693,"rel":10432},[695],"privacy policy",[1639,10435],{},[44,10437,10438],{},"Your rights:"," You can request data deletion from Stripe directly",[38,10441,10442,1635,10445,10448,10449],{},[44,10443,10444],{},"Learn more:",[238,10446,696],{"href":693,"rel":10447},[695]," \u002F ",[238,10450,10451],{"href":8683},"Learn about secure payment methods",[97,10453,10455],{"id":10454},"railway-cloud-hosting","Railway (Cloud Hosting)",[38,10457,10458,10460,10461,10463,10465,10466,10468,10470,10471,10473,10475,10476,10478,10480,10481,10483,10486],{},[44,10459,10404],{}," All data stored on our servers (orders, customer communications)",[1639,10462],{},[44,10464,10410],{}," Securely host our website and store order data",[1639,10467],{},[44,10469,10416],{}," Legitimate interest & contract performance",[1639,10472],{},[44,10474,10422],{}," Railway is EU-compliant with encryption at rest and in transit",[1639,10477],{},[44,10479,10428],{}," Per our retention schedule (see Section 8)",[1639,10482],{},[44,10484,10485],{},"Security:"," Encryption, access controls, continuous monitoring",[38,10488,10489,1635,10491],{},[44,10490,10444],{},[238,10492,10495],{"href":10493,"rel":10494},"https:\u002F\u002Frailway.app\u002Ftrust-center",[695],"Railway Security & GDPR",[97,10497,10499],{"id":10498},"posthog-anonymous-analytics","PostHog (Anonymous Analytics)",[38,10501,10502,10504,10505,10508,10510,10512,10513,10515,10517,10518,10520,10522,10523,10525],{},[44,10503,10404],{}," ONLY anonymized, aggregated browsing behavior - ",[44,10506,10507],{},"NO personal data",[1639,10509],{},[44,10511,5031],{}," PostHog uses cookieless tracking that stores data in page memory (JavaScript objects) that does not persist beyond the current session",[1639,10514],{},[44,10516,10410],{}," Understand how visitors use our website to improve experience",[1639,10519],{},[44,10521,10416],{}," Legitimate interest (Article 6(1)(f)) - no consent needed because data is anonymous",[1639,10524],{},[44,10526,10527],{},"Data characteristics:",[105,10529,10530,10533,10536,10539,10542,10545],{},[108,10531,10532],{},"No cookies used",[108,10534,10535],{},"No personal identifiers collected",[108,10537,10538],{},"No cross-session tracking",[108,10540,10541],{},"Data stored only in memory during active session",[108,10543,10544],{},"Cannot identify individual visitors",[108,10546,10547],{},"Fully anonymous and aggregated",[38,10549,10550,10552,10553,10555,10557,10558,10560,10562],{},[44,10551,10422],{}," PostHog's cookieless tracking approach means GDPR consent is not required. The data processed is not \"personal data\" because it cannot identify you.",[1639,10554],{},[44,10556,10428],{}," Session-based (cleared when you leave our website)",[1639,10559],{},[44,10561,10438],{}," No special rights apply because this data doesn't identify you",[38,10564,10565,1635,10567],{},[44,10566,10444],{},[238,10568,10571],{"href":10569,"rel":10570},"https:\u002F\u002Fposthog.com\u002Fgdpr",[695],"PostHog Privacy & Cookieless Tracking",[97,10573,10575],{"id":10574},"brevo-email-marketing","Brevo (Email Marketing)",[38,10577,10578,10580,10581,10583,10585,10586,10588,10590,10591,10593,10595,10596,10598,10600,10601,10603,10605],{},[44,10579,10404],{}," Email address, name, marketing preferences, email engagement data",[1639,10582],{},[44,10584,10410],{}," Send newsletters and marketing communications (only if you've opted in)",[1639,10587],{},[44,10589,10416],{}," Consent",[1639,10592],{},[44,10594,10422],{}," Brevo supports data access, deletion, portability, and unsubscribe rights",[1639,10597],{},[44,10599,10428],{}," Until you unsubscribe or request deletion",[1639,10602],{},[44,10604,10438],{}," Unsubscribe anytime with one click in any email; request data deletion",[38,10607,10608,1635,10610],{},[44,10609,10444],{},[238,10611,10614],{"href":10612,"rel":10613},"https:\u002F\u002Fwww.brevo.com\u002Flegal\u002Ftermsofservice\u002F",[695],"Brevo GDPR Compliance",[49,10616],{},[52,10618,10620],{"id":10619},"data-transfers-outside-the-eu","Data Transfers Outside the EU",[38,10622,10623],{},"All personal data is processed and stored within the European Union to ensure maximum protection under GDPR. We do not transfer personal data outside the EU\u002FEEA without appropriate safeguards.",[38,10625,10626,10629],{},[44,10627,10628],{},"PostHog Analytics Exception:"," PostHog's anonymized data may be processed in the US or other locations, but because it's completely anonymized and non-identifiable, GDPR restrictions on international transfers do not apply.",[38,10631,10632,10635],{},[44,10633,10634],{},"Exception:"," If you're outside the EU and we need to process your data to fulfill your order, we may use service providers outside the EU, but only with:",[105,10637,10638,10641],{},[108,10639,10640],{},"Standard Contractual Clauses (approved by the European Commission)",[108,10642,10643],{},"Adequacy decisions (for countries deemed equivalent to EU protection)",[49,10645],{},[52,10647,10649],{"id":10648},"how-long-does-eleven-spectacles-keep-my-data","How Long Does Eleven Spectacles Keep My Data?",[97,10651,10653],{"id":10652},"data-retention-schedule","Data Retention Schedule",[3298,10655,10656,10674],{},[3301,10657,10658],{},[3304,10659,10660,10665,10670],{},[3307,10661,10662],{},[44,10663,10664],{},"Data Type",[3307,10666,10667],{},[44,10668,10669],{},"Retention Period",[3307,10671,10672],{},[44,10673,5932],{},[3318,10675,10676,10687,10698,10709,10719,10729],{},[3304,10677,10678,10681,10684],{},[3323,10679,10680],{},"Order information (name, address, email)",[3323,10682,10683],{},"5 years after order completion",[3323,10685,10686],{},"Tax compliance & fraud prevention",[3304,10688,10689,10692,10695],{},[3323,10690,10691],{},"Payment transaction records",[3323,10693,10694],{},"5 years",[3323,10696,10697],{},"VAT & accounting regulations (legally required)",[3304,10699,10700,10703,10706],{},[3323,10701,10702],{},"Payment card information",[3323,10704,10705],{},"Not stored by us (Stripe retains)",[3323,10707,10708],{},"Payment processing security",[3304,10710,10711,10714,10716],{},[3323,10712,10713],{},"Customer support communications",[3323,10715,6267],{},[3323,10717,10718],{},"Customer service & dispute resolution",[3304,10720,10721,10724,10726],{},[3323,10722,10723],{},"Marketing preferences & email lists",[3323,10725,10242],{},[3323,10727,10728],{},"Marketing consent records",[3304,10730,10731,10734,10737],{},[3323,10732,10733],{},"Anonymous analytics data",[3323,10735,10736],{},"Per session only",[3323,10738,10739],{},"Performance improvement (immediately deleted)",[38,10741,10742],{},"After the retention period expires, we securely delete your data by removing all associated database entries and backups.",[38,10744,10745,10748],{},[44,10746,10747],{},"Your right to deletion:"," You can request deletion anytime (see Section 10 - Data Subject Rights), subject to legal obligations to retain records.",[49,10750],{},[52,10752,10754],{"id":10753},"how-does-eleven-spectacles-secure-my-personal-data","How Does Eleven Spectacles Secure My Personal Data?",[38,10756,10757],{},"We protect your personal data with the same precision we apply to every product.",[97,10759,10761],{"id":10760},"technical-safeguards","Technical Safeguards",[105,10763,10764,10770,10776,10782],{},[108,10765,10766,10769],{},[44,10767,10768],{},"Encryption in transit:"," All data transmitted to\u002Ffrom our servers uses HTTPS\u002FTLS encryption",[108,10771,10772,10775],{},[44,10773,10774],{},"Encryption at rest:"," Sensitive data encrypted on our servers",[108,10777,10778,10781],{},[44,10779,10780],{},"Access controls:"," Only authorized employees can access personal data",[108,10783,10784,10787],{},[44,10785,10786],{},"Secure backups:"," Data backed up securely with limited access",[97,10789,10791],{"id":10790},"organizational-safeguards","Organizational Safeguards",[105,10793,10794,10800,10806,10812],{},[108,10795,10796,10799],{},[44,10797,10798],{},"Staff training:"," Regular data protection training for all employees",[108,10801,10802,10805],{},[44,10803,10804],{},"Limited access:"," Employees access only the data necessary for their role",[108,10807,10808,10811],{},[44,10809,10810],{},"Vendor management:"," All partners comply with GDPR and have data processing agreements",[108,10813,10814,10817],{},[44,10815,10816],{},"Incident response:"," We have procedures in place for data breach notification",[97,10819,5816],{"id":5815},[105,10821,10822,10825,10828,10831,10834],{},[108,10823,10824],{},"We never sell your data to third parties",[108,10826,10827],{},"We never use your data for purposes you didn't consent to",[108,10829,10830],{},"We never share your payment information with marketing partners",[108,10832,10833],{},"We never store your credit card details (Stripe handles this securely)",[108,10835,10836],{},"We never use cookies for analytics (PostHog is cookieless and anonymous)",[49,10838],{},[52,10840,10842],{"id":10841},"your-data-protection-rights-gdpr-articles-15-22","Your Data Protection Rights (GDPR Articles 15-22)",[38,10844,10845],{},"You have comprehensive rights over your personal data. We make it easy to exercise them.",[38,10847,10848,10850],{},[44,10849,7178],{}," These rights apply to personal data that identifies you (order info, email, communications). They do not apply to anonymized analytics data, which cannot identify you.",[97,10852,10854],{"id":10853},"the-right-to-access-article-15","The Right to Access (Article 15)",[38,10856,10857],{},"You can request a copy of all personal data we hold about you.",[38,10859,10860,10863,10864,10866],{},[44,10861,10862],{},"How to request:","\nEmail ",[238,10865,241],{"href":240}," with \"Data Access Request\" in the subject line.",[38,10868,10869],{},[44,10870,10871],{},"What we'll provide:",[105,10873,10874,10877,10880,10883],{},[108,10875,10876],{},"All personal data we hold about you",[108,10878,10879],{},"How it's being processed",[108,10881,10882],{},"Who we share it with",[108,10884,10885],{},"How long we keep it",[38,10887,10888,10890,10891,10893,10896],{},[44,10889,2008],{}," 30 calendar days",[1639,10892],{},[44,10894,10895],{},"Cost:"," Free (we may charge a small fee only if requests are excessive or repetitive)",[97,10898,10900],{"id":10899},"the-right-to-rectification-article-16","The Right to Rectification (Article 16)",[38,10902,10903],{},"You can request that we correct inaccurate or incomplete data.",[38,10905,10906,10908,10909,10911],{},[44,10907,10862],{},"\nContact ",[238,10910,241],{"href":240}," with details of what needs correcting.",[38,10913,10914],{},[44,10915,7280],{},[105,10917,10918,10921,10924],{},[108,10919,10920],{},"Incorrect shipping address in your order",[108,10922,10923],{},"Wrong email address or name",[108,10925,10926],{},"Outdated contact information",[38,10928,10929,10890],{},[44,10930,2008],{},[97,10932,10934],{"id":10933},"the-right-to-erasure-article-17-right-to-be-forgotten","The Right to Erasure (Article 17 - \"Right to Be Forgotten\")",[38,10936,10937],{},"You can request deletion of your personal data under certain circumstances.",[38,10939,10940],{},[44,10941,10942],{},"We'll delete your data if:",[105,10944,10945,10948,10951,10954,10957],{},[108,10946,10947],{},"It's no longer necessary for the original purpose",[108,10949,10950],{},"You withdraw consent (for marketing)",[108,10952,10953],{},"You object to processing",[108,10955,10956],{},"Your data has been processed unlawfully",[108,10958,10959],{},"Legal obligations don't require us to keep it",[38,10961,10962],{},[44,10963,10964],{},"We must keep your data if:",[105,10966,10967,10970,10973],{},[108,10968,10969],{},"We need it for tax or accounting purposes (5-year legal requirement for order records)",[108,10971,10972],{},"There's an active dispute or legal claim",[108,10974,10975],{},"You have recent orders that require record-keeping",[38,10977,10978,10863,10980,10982],{},[44,10979,10862],{},[238,10981,241],{"href":240}," with \"Deletion Request\" in the subject line. We'll explain any reasons we must retain your data.",[38,10984,10985,10890],{},[44,10986,2008],{},[97,10988,10990],{"id":10989},"the-right-to-restrict-processing-article-18","The Right to Restrict Processing (Article 18)",[38,10992,10993],{},"You can ask us to limit how we use your data while we verify its accuracy or investigate a complaint.",[38,10995,10996,10908,10998,11000],{},[44,10997,10862],{},[238,10999,241],{"href":240}," with \"Restrict Processing\" in the subject line.",[38,11002,11003,11006],{},[44,11004,11005],{},"Example:","\nYou believe your address is incorrect and want us to stop using it until we've verified the correct information.",[38,11008,11009,10890],{},[44,11010,2008],{},[97,11012,11014],{"id":11013},"the-right-to-data-portability-article-20","The Right to Data Portability (Article 20)",[38,11016,11017],{},"You can request a copy of your data in a portable, machine-readable format (such as CSV or JSON) to transfer to another service.",[38,11019,11020,10863,11022,11024],{},[44,11021,10862],{},[238,11023,241],{"href":240}," with \"Data Portability Request\" in the subject line.",[38,11026,11027],{},[44,11028,10871],{},[105,11030,11031,11034,11037],{},[108,11032,11033],{},"All personal data you've provided to us",[108,11035,11036],{},"In a structured, commonly-used format",[108,11038,11039],{},"Suitable for import into another system",[38,11041,11042,10890],{},[44,11043,2008],{},[97,11045,11047],{"id":11046},"the-right-to-object-article-21","The Right to Object (Article 21)",[38,11049,11050],{},"You can object to us processing your data for certain purposes.",[38,11052,11053],{},[44,11054,11055],{},"You can object to:",[105,11057,11058,11061,11064],{},[108,11059,11060],{},"Marketing and promotional communications (anytime, with one click)",[108,11062,11063],{},"Processing based on legitimate interest (we'll stop unless we have a compelling reason)",[108,11065,11066],{},"Automated decision-making (if applicable)",[38,11068,11069],{},[44,11070,11071],{},"How to object:",[105,11073,11074,11080],{},[108,11075,11076,11079],{},[44,11077,11078],{},"Marketing:"," Click \"unsubscribe\" at the bottom of any marketing email (immediate)",[108,11081,11082,11085,11086],{},[44,11083,11084],{},"Other purposes:"," Email ",[238,11087,241],{"href":240},[38,11089,11090,10890],{},[44,11091,2008],{},[97,11093,11095],{"id":11094},"the-right-to-not-be-subject-to-automated-decision-making-article-22","The Right to Not Be Subject to Automated Decision-Making (Article 22)",[38,11097,11098],{},"You have the right not to be subject to automated decisions that have a legal or significant effect on you.",[38,11100,11101,11104],{},[44,11102,11103],{},"Our position:"," We don't make automated decisions about credit, eligibility, or other significant matters. Stripe may use automated fraud detection on payments, but this is necessary for transaction security and is not a \"decision\" that significantly affects your rights.",[49,11106],{},[52,11108,11110],{"id":11109},"cookies-tracking-technologies","Cookies & Tracking Technologies",[38,11112,11113,11114],{},"We use minimal cookies to enhance your experience. Importantly, ",[44,11115,11116],{},"we do not use cookies for analytics.",[97,11118,4645],{"id":4644},[38,11120,11121],{},"Small text files stored on your device that remember your preferences and activity.",[97,11123,11125],{"id":11124},"our-cookies","Our Cookies",[3298,11127,11128,11150],{},[3301,11129,11130],{},[3304,11131,11132,11137,11141,11145],{},[3307,11133,11134],{},[44,11135,11136],{},"Cookie Type",[3307,11138,11139],{},[44,11140,4844],{},[3307,11142,11143],{},[44,11144,4849],{},[3307,11146,11147],{},[44,11148,11149],{},"Consent Required",[3318,11151,11152,11168,11183],{},[3304,11153,11154,11159,11162,11165],{},[3323,11155,11156],{},[44,11157,11158],{},"Functional cookies",[3323,11160,11161],{},"Shopping cart, language preference, session management",[3323,11163,11164],{},"Session\u002F1 year",[3323,11166,11167],{},"No (necessary)",[3304,11169,11170,11174,11177,11180],{},[3323,11171,11172],{},[44,11173,9438],{},[3323,11175,11176],{},"NONE - We use PostHog cookieless tracking instead",[3323,11178,11179],{},"N\u002FA",[3323,11181,11182],{},"No",[3304,11184,11185,11189,11192,11195],{},[3323,11186,11187],{},[44,11188,9444],{},[3323,11190,11191],{},"Track conversion and remarketing (if opted in)",[3323,11193,11194],{},"Per vendor",[3323,11196,11197],{},"Yes",[97,11199,11201],{"id":11200},"why-no-analytics-cookies","Why No Analytics Cookies?",[38,11203,11204,11205,11208],{},"We use PostHog's ",[44,11206,11207],{},"cookieless tracking",", which:",[105,11210,11211,11214,11217,11220],{},[108,11212,11213],{},"Stores data in page memory (not persistent cookies)",[108,11215,11216],{},"Doesn't persist across sessions",[108,11218,11219],{},"Cannot identify you as an individual",[108,11221,11222],{},"Requires no consent",[38,11224,11225],{},"This gives us the analytics insights we need while respecting your privacy.",[97,11227,11229],{"id":11228},"your-cookie-choices","Your Cookie Choices",[38,11231,11232],{},"When you first visit our site, you'll see a cookie consent banner. You can:",[105,11234,11235,11238,11241],{},[108,11236,11237],{},"✓ Accept all cookies",[108,11239,11240],{},"✓ Accept only necessary cookies",[108,11242,11243],{},"✓ Customize which types you allow",[38,11245,11246,11247,5484,11249,242],{},"You can change your preferences anytime by visiting our ",[238,11248,459],{"href":458},[238,11250,11251],{"href":4772},"managing cookie settings",[97,11253,5112],{"id":11254},"do-not-track",[38,11256,11257],{},"If your browser sends a \"Do Not Track\" signal, we respect it and minimize non-essential cookies.",[49,11259],{},[52,11261,11263],{"id":11262},"childrens-data-protection","Children's Data Protection",[38,11265,11266,11269],{},[44,11267,11268],{},"Eleven Spectacles is not intended for children under 16."," We do not knowingly collect data from children under this age.",[38,11271,11272],{},"If we discover we've inadvertently collected data from a child under 16 without parental consent, we'll delete it immediately.",[38,11274,11275,11276,242],{},"If you're a parent and believe your child has provided data, please contact us at ",[238,11277,241],{"href":240},[49,11279],{},[52,11281,11283],{"id":11282},"marketing-communications","Marketing Communications",[38,11285,11286],{},"We'd love to share updates about new collections, special offers, and exclusive events-but only if you want to hear from us.",[97,11288,11290],{"id":11289},"how-to-receive-marketing","How to Receive Marketing",[38,11292,11293,11294,11296],{},"You can opt in to marketing emails during checkout or by contacting us at ",[238,11295,241],{"href":240},". We only send newsletters to those who've explicitly requested them.",[38,11298,11299],{},"You can change your preference anytime.",[97,11301,11303],{"id":11302},"how-to-unsubscribe","How to Unsubscribe",[38,11305,11306,11309,11310,11312,1635,11315,11317],{},[44,11307,11308],{},"Easiest way:"," Click \"Unsubscribe\" at the bottom of any marketing email",[1639,11311],{},[44,11313,11314],{},"Or email:",[238,11316,241],{"href":240}," with \"Unsubscribe\" in the subject line",[38,11319,11320],{},"You'll be removed from our marketing list within 24 hours. You'll still receive transactional emails (order confirmations, shipping updates, etc.).",[49,11322],{},[52,11324,9174],{"id":9173},[38,11326,11327,11328,11331],{},"Our website may contain links to other websites. ",[44,11329,11330],{},"We are not responsible for their privacy practices."," We encourage you to review their privacy policies before providing any data.",[49,11333],{},[52,11335,11337],{"id":11336},"international-users","International Users",[38,11339,11340],{},"If you're located outside the EU, this Privacy Policy still applies. However:",[105,11342,11343,11346,11349],{},[108,11344,11345],{},"EU residents have specific rights under GDPR (described above)",[108,11347,11348],{},"Your data may be stored in the EU as described in Section 7",[108,11350,11351],{},"Your local laws may provide additional protections",[49,11353],{},[52,11355,11357],{"id":11356},"data-breaches-incident-notification","Data Breaches & Incident Notification",[38,11359,11360],{},"In the unlikely event of a data breach affecting your personal data:",[1083,11362,11363,11369,11375,11381],{},[108,11364,11365,11368],{},[44,11366,11367],{},"We will assess"," the risk and potential impact",[108,11370,11371,11374],{},[44,11372,11373],{},"We will notify"," you without undue delay (required by GDPR)",[108,11376,11377,11380],{},[44,11378,11379],{},"We will inform"," your national data protection authority within 72 hours",[108,11382,11383,11386],{},[44,11384,11385],{},"We will provide"," information about what happened and what we're doing",[38,11388,11389],{},"Our partners commit to the same timeline:",[105,11391,11392,11397,11402],{},[108,11393,11394,11396],{},[44,11395,10150],{}," Notifies us within 48 hours",[108,11398,11399,11401],{},[44,11400,10156],{}," Notifies us within 72 hours",[108,11403,11404,11401],{},[44,11405,10168],{},[38,11407,11408,11411],{},[44,11409,11410],{},"PostHog Note:"," A PostHog breach would not affect you because PostHog only processes anonymous data that cannot identify you.",[49,11413],{},[52,11415,11417],{"id":11416},"complaints-supervision","Complaints & Supervision",[97,11419,11421],{"id":11420},"your-right-to-complain","Your Right to Complain",[38,11423,11424],{},"If you believe we've violated your data protection rights, you have the right to lodge a complaint with your national data protection authority (supervisory authority).",[38,11426,11427],{},[44,11428,11429],{},"Find your authority:",[105,11431,11432],{},[108,11433,11434],{},[238,11435,11438],{"href":11436,"rel":11437},"https:\u002F\u002Fedpb.ec.europa.eu\u002Fabout-edpb\u002Fmembers_en",[695],"European Data Protection Board - Member Authorities",[38,11440,11441],{},[44,11442,11443],{},"Common supervisory authorities:",[105,11445,11446,11452,11458,11464,11470,11476,11482],{},[108,11447,11448,11451],{},[44,11449,11450],{},"Austria:"," Austrian Data Protection Authority",[108,11453,11454,11457],{},[44,11455,11456],{},"Belgium:"," Belgian Data Protection Authority",[108,11459,11460,11463],{},[44,11461,11462],{},"France:"," CNIL (Commission Nationale de l'Informatique et des Libertés)",[108,11465,11466,11469],{},[44,11467,11468],{},"Germany:"," BfDI (German Federal Data Protection Officer)",[108,11471,11472,11475],{},[44,11473,11474],{},"Italy:"," Garante per la Protezione dei Dati Personali",[108,11477,11478,11481],{},[44,11479,11480],{},"Spain:"," AEPD (Agencia Española de Protección de Datos)",[108,11483,11484,11487],{},[44,11485,11486],{},"Netherlands:"," AP (Autoriteit Persoonsgegevens)",[38,11489,11490,11491,11495],{},"You can file a complaint anytime. We encourage you to contact us first at ",[238,11492,11494],{"href":11493},"mailto:support@elevenspectacles.com-we","support@elevenspectacles.com-we","'d like the opportunity to resolve issues directly.",[49,11497],{},[52,11499,11501],{"id":11500},"changes-to-this-privacy-policy","Changes to This Privacy Policy",[38,11503,11504],{},"We review this policy regularly as regulations and our practices evolve.",[38,11506,11507],{},[44,11508,11509],{},"We'll notify you of significant changes:",[105,11511,11512,11515,11518],{},[108,11513,11514],{},"Email notification (if you've consented to marketing)",[108,11516,11517],{},"Banner on our website",[108,11519,11520],{},"Updated \"Last Updated\" date at the top of this policy",[38,11522,11523,11526],{},[44,11524,11525],{},"Your continued use"," of our website after changes are posted means you accept the updated policy.",[49,11528],{},[52,11530,4199],{"id":4198},[38,11532,11533],{},"Questions about this Privacy Policy or how we handle your data?",[38,11535,11536,1635,11538,11540,11542,11544],{},[44,11537,1634],{},[238,11539,241],{"href":240},[1639,11541],{},[44,11543,1643],{}," \"Privacy Policy Question\"",[38,11546,11547,11550,11551,11553,11556,11558],{},[44,11548,11549],{},"Or mail us:","\nEleven Spectacles",[1639,11552],{},[1646,11554,11555],{},"Your Business Address",[1639,11557],{},[1646,11559,11560],{},"City, Country, Postal Code",[38,11562,11563],{},"We'll respond within 30 days.",[49,11565],{},[52,11567,4271],{"id":4270},[38,11569,11570],{},"Learn more about our commitment to your rights and our terms:",[105,11572,11573,11577,11581,11585],{},[108,11574,11575],{},[238,11576,6],{"href":2266},[108,11578,11579],{},[238,11580,459],{"href":458},[108,11582,11583],{},[238,11584,4293],{"href":2146},[108,11586,11587],{},[238,11588,2678],{"href":4586},[49,11590],{},[52,11592,11594],{"id":11593},"summary-your-key-rights-at-a-glance","Summary: Your Key Rights at a Glance",[3298,11596,11597,11615],{},[3301,11598,11599],{},[3304,11600,11601,11606,11611],{},[3307,11602,11603],{},[44,11604,11605],{},"Right",[3307,11607,11608],{},[44,11609,11610],{},"What It Means",[3307,11612,11613],{},[44,11614,3817],{},[3318,11616,11617,11631,11645,11659,11673,11687,11701],{},[3304,11618,11619,11624,11627],{},[3323,11620,11621],{},[44,11622,11623],{},"Access",[3323,11625,11626],{},"Get a copy of your data",[3323,11628,3820,11629],{},[238,11630,241],{"href":240},[3304,11632,11633,11638,11641],{},[3323,11634,11635],{},[44,11636,11637],{},"Rectification",[3323,11639,11640],{},"Correct inaccurate data",[3323,11642,3820,11643],{},[238,11644,241],{"href":240},[3304,11646,11647,11652,11655],{},[3323,11648,11649],{},[44,11650,11651],{},"Erasure",[3323,11653,11654],{},"Request deletion",[3323,11656,3820,11657],{},[238,11658,241],{"href":240},[3304,11660,11661,11666,11669],{},[3323,11662,11663],{},[44,11664,11665],{},"Restrict",[3323,11667,11668],{},"Limit how we use your data",[3323,11670,3820,11671],{},[238,11672,241],{"href":240},[3304,11674,11675,11680,11683],{},[3323,11676,11677],{},[44,11678,11679],{},"Portability",[3323,11681,11682],{},"Export your data",[3323,11684,3820,11685],{},[238,11686,241],{"href":240},[3304,11688,11689,11694,11697],{},[3323,11690,11691],{},[44,11692,11693],{},"Object",[3323,11695,11696],{},"Opt out of processing",[3323,11698,3820,11699],{},[238,11700,241],{"href":240},[3304,11702,11703,11708,11711],{},[3323,11704,11705],{},[44,11706,11707],{},"Complain",[3323,11709,11710],{},"File with authorities",[3323,11712,3820,11713],{},[238,11714,241],{"href":240},[49,11716],{},[52,11718,11720],{"id":11719},"appendix-legal-basis-reference","Appendix: Legal Basis Reference",[38,11722,11723],{},"This appendix explains why we process specific data:",[97,11725,11727],{"id":11726},"order-processing-article-61b-contract-performance","Order Processing (Article 6(1)(b) - Contract Performance)",[38,11729,11730],{},"We need your name, email, shipping and billing address to process your order and fulfill our contract with you.",[97,11732,11734],{"id":11733},"payment-fraud-prevention-article-61b-61f-contract-legitimate-interest","Payment & Fraud Prevention (Article 6(1)(b) & 6(1)(f) - Contract & Legitimate Interest)",[38,11736,11737],{},"We use Stripe to process payments securely and verify transactions to prevent fraud. This protects both you and us.",[97,11739,11741],{"id":11740},"marketing-article-61a-consent","Marketing (Article 6(1)(a) - Consent)",[38,11743,11744],{},"We only send marketing emails to those who've opted in at checkout. You can unsubscribe anytime with one click.",[97,11746,11748],{"id":11747},"anonymous-website-analytics-article-61f-legitimate-interest","Anonymous Website Analytics (Article 6(1)(f) - Legitimate Interest)",[38,11750,11751,11752,11755],{},"PostHog's cookieless analytics help us improve your experience. Because the data is completely anonymized and cannot identify you, ",[44,11753,11754],{},"no consent is required",". We rely on legitimate interest: improving our website benefits both you and us.",[97,11757,11759],{"id":11758},"customer-support-article-61f-legitimate-interest","Customer Support (Article 6(1)(f) - Legitimate Interest)",[38,11761,11762],{},"We process your communications and support requests to serve you better and resolve issues fairly.",[97,11764,11766],{"id":11765},"accounting-tax-compliance-article-61c-legal-obligation","Accounting & Tax Compliance (Article 6(1)(c) - Legal Obligation)",[38,11768,11769],{},"EU law requires us to keep records of transactions for 5 years for tax and accounting purposes. 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